Reviews

The interface just feels way too heavy for a team like ours that's only using it for tracking and basic coordination. We are usually just trying to see where a specific batch of hardware is, but we still have to fight through several menus and filters just to get a simple, straightforward update. It really feels like it was built for someone who does logistics all day, not for a team who uses the tool tangentially to get updates and quick status checks. But again, it being catered towards supply chain only folks, from one perspective, it can be considered a good thing since the platform has enough depth that other teams find it difficult to navigate and from a different perspective, the tool could've been designed for not only pure supply chain teams can interact with it, but also for other teams who mainly work in operations and deployments like ours and need to mildly interact with the tool. Another thing is that the updates don't always seem to stay in sync with what's actually happening on the ground. In our deployment work, even a small mismatch in tracking causes a lot of headaches because our crews are scheduled around very specific windows. There were plenty of times where we couldn't trust the dashboard and had to go back to manual follow-ups before we could actually commit to a site schedule It's also mildly frustrating how hard it is to move our tracking data into the other internal tools we use. Since it doesn't easily export or link out, our team still spends a lot of time manually copying and pasting info into our spreadsheets or deployment trackers. It's just repetitive work that feels like it should be more automated by now.

May 12, 2026