Reviews

1. Strong end-to-end supply chain perspective EY helped us look beyond individual functions and see the full chain from upstream suppliers through manufacturing, semi-finished product movement, laboratory testing, and finished product delivery. That was important because many of our issues do not sit neatly in one department. A supplier delay or material variation can affect production, quality testing, inventory position, and customer commitments. 2. Useful capability assessment approach Their capability assessment helped separate perception from reality. Instead of assuming all sites had the same maturity, the assessment helped identify where processes, data, roles, and governance were inconsistent. This was valuable because our global sites do not all operate at the same level of standardization or process discipline. 3. Practical business case development EY helped translate operational problems into business language. From a quality managers perspective, I may see the risk in delayed test results, inconsistent supplier data, or production rework, but leadership also needs to understand the cost, service, and resilience impact. The business case work helped make those connections clearer. 4. Ability to structure complex discussions One of the biggest strengths was their ability to organize complicated topics into decision areas. Our supply chain includes raw material vendors, production assets, lab testing, semi-finished product movement, finished goods, and demanding customer requirements. EY helped structure the conversation so it did not become fragmented.

July 4, 2026