Overall experience with
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Critical Review
Product: Pinpoint
AI streamlines high-volume roles, though interview filtering remains lacking
Likes and dislikes about
likes
End to end iring all in the system covering the entire recruitment cycle. IT handles multiple roles,teams, countries, Regions simultaneously and most of all, different workflows per role/location. As the admin and head of Recruitment globally, the reporting and visibility is really good. The ease of allowing internal vacancies and opportunities for referral, and again the ease of reporting this. We are a global organisation - the fact that it addresses many languages with no translations needed on our side (which is what we had to do in a previous system). Talent pools has assisted a number of times with filling roles. We have just started looking at the AI tools , our Organisation is very cautious so we are having to get it passed them first, but very excited about using them as it's a great time saver for the recruiters. Scorcards ae a great help for all using the system - recruter, hiring manager, HR etc. Finally the workflow autmations has made life som much easier. Continuous updating of the product with new features and seeking feedback
May 13, 2026
dislikes
The chatbox function isn't always the most helpful. Some responses take hours for questions where (often) the answer is the system can't do what I'm asking. With set up workflows of emails, not being able to see if an email is scheduled is frustrating and has left room for error where candidates are being emailed the same thing multiple times. Not being able to filter the interview times chronologically is frustrating as it leaves us having to manually write out times to hiring managers. Not being able to overlap interviews is a technical gripe. Especially if interviews would naturally overlap for assessments or different stages.
May 20, 2026
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