UKG Reviews, Ratings & Features 2026 | Gartner Peer Insights

Talent acquisition (recruiting) suites are used by recruiting teams to manage the candidate engagement and selection process. Capabilities include applicant tracking systems (ATSs), candidate relationship management (CRM) and/or onboarding. ATSs handle job requisition, job posting, application, and candidate selection workflows, while CRMs engage, source and pipeline candidates prior to application submission. Today’s talent acquisition suites offer a variety of functions with an emphasis on automation and AI-enabled capabilities to provide a streamlined, engaging experience for all stakeholders involved in the hiring process, such as recruiters, hiring managers, and candidates.

Organizations that do their own hiring require a means to engage, select and onboard would-be employees.

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Talent Acquisition (Recruiting) Suites

UKG Pro

Manager, Human Resources

The entire customer support team is not very helpful. Every small change requires a ticket or cost associated with it.

50M - 250M USD

250M - 500M USD

1B - 3B USD

Gov't/PS/ED <5,000 Employees

<50M USD

500M - 1B USD

3B - 10B USD

Senior Director Of Workforce Development

UKG Pro is a very strong, high level HR platform that provides many features in one place without needing to use many different software's and platforms. It provides employees information including time tracking, performance metrics, payroll records and talent analytics to the HR teams in a single platform. UKG Pro is very suitable for large companies as it provides many features for a large number of employees.

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UKG is a company that focuses on people, highlighting the significance of workplace culture and belonging. It collaborates with customers to show the benefits of investing in their workforces. As a provider of HCM cloud services, UKG applies a Partner for Life approach to their HR, payroll, and workforce management solutions. This approach supports more than 80,000 customers globally, enabling these organizations to anticipate and adapt to the needs of their employees beyond work-related matters.

At UKG, our purpose is people.‚ÄØAs strong believers in the power of culture and belonging as the secret to success, we champion great workplaces‚ÄØand build lifelong partnerships with our customers to show‚ÄØwhat‚Äôs possible when businesses invest in their people. One of the world‚Äôs leading HCM cloud companies today, UKG and our‚ÄØLife-work Technology approach to HR, payroll, and workforce management solutions for all people helps‚ÄØ 80,000 organizations around the globe and across every‚ÄØindustry anticipate and adapt to their employees‚Äô needs beyond just work. To learn more, visit‚ÄØukg.com. 

UKG Social Media Guidelines available at https://www.ukg.com/ukg-social-media-guidelines.

UKG is a company that fundamentally focuses on people, emphasizing the importance of workplace culture and belonging as key to success. The company builds ongoing collaborations with its clients to demonstrate the potential of investing in their workforce. As a prominent provider of HCM cloud services, UKG utilizes a Life-work Technology approach to HR, payroll, and workforce management solutions. This methodology meets the demands of all individuals and aids over 80,000 organizations worldwide across each sector. In doing so, UKG enables these establishments to anticipate and adapt to the needs of their employees beyond strictly work-related concerns.

Reviews

Ratings Overview

Overall experience with

Favorable Review

UKG Pro Centralizes HR Functions but Poses Learning Curve for Large Companies

Critical Review

Customer Support Team Provides Minimal Assistance With Frequent Costs For Small Changes

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