Telecom Expense Management Services, Global Reviews and Ratings

Sakon has improved the quality of their service, they are always willing to support, they engage all their teams as required and take urgent actions when needed. Specifically, our Sr Client Manager, and his team are very engaged in partnering with us to address all requirements and provide solutions to our needs, they are a great team.

One Source has been an amazing partner to work with. We have hundreds of offices and it's amazing to have them handle every aspect of our Communication Lifecycle management. They're able to find us savings by looking at what's out of contract and presenting alternatives. We've saved thousands of dollars, month over month just by them being proactive.

The assigned Calero account manager to the USPS contract is exceptional, knowledgeable of how USPS operates and is considered an asset to our team. His input is welcomed at all times and at any time!

We have been using Tangoe TEM to manage our Latin America mobile expenses and assets since 2018, covering 6 countries (under my management), 10 carriers and 5,800 devices. They were the only vendor able to present us a concrete solution to cover this scope in a centralized management, demonstrating high ability to execute the service.

Overall this has been a very positive situation and a great partnership. I hope to take advantage of other services in the very near future as well.

Joined current role in April of 2020 and was introduced to the CASS team. No issues with communication and follow ups.

We have been One Source for over 10 years and they have been excellent to work with during this time. Their staff is well trained and quick to answer any questions we have. They are always being proactive in ways to help us better utilize their products. Their IT managed service team really helped us last year during a big scare and they were just simply awesome.

Tellennium's communication has been excellent, along with their attention to detail and follow-through. Their team is fantastic and implementation went better than I would have imagined.

Since our introduction back in 2014, Brightfin has provided excellent service for our Mobile Telecom Expense managementneeds. The information provided to us in regards to our mobile environment effectively allows us to monitor for needed changes and alterations to our mobile plans. Brightfin also has a fantastic portal in which we can logon to to allow our administrators to make changes to our users lines, order new equipment, upgrade equipment, and make many other support requests. Great to have a partner to assist us with interacting with the telecom giant- AT&T.

Habble TEM is a valuable management tool that allow us to reduce invoicing time and improve business efficiency.

Good Product to interface with IPBX system with lot of reporting features that may plan you to manage Telecon Bills with adequate controls

MindGlobal provides both wireless and wireline management services for us. The cost of their services is less than one full time employee and they cover helpdesk, ordering and reporting for our department. They are responsive and help deliver a consistent experience for the business without much of the management overhead we had in the past.

Implementation was long drawn out process. Not all capabiliies expected were able to be realized. Once implemented and data is loaded, start to see true value of what the application brings.

It was Quiet good. They were very much supportive while testing phase. each queries raised by us, was fixed with in an hour via skype support or over a call.