Telecom Expense Management Services, Global Reviews and Ratings
What are Telecom Expense Management Services?
Telecom expense management (TEM) services enable enterprises’ IT, procurement and finance departments to order, provision, support and manage the costs of corporate telecommunications services, associated IT services and their inventories. (These may include fixed and mobile telephony and data services, cloud services, unified communications as a service [UCaaS] licenses, and Internet of Things [IoT] connectivity.) TEM services also include business intelligence (BI) and reporting suitable for supporting C-level strategic decision making. Gartner’s TEM research coverage focuses on SaaS-based applications and platforms, managed services, and associated professional services.
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Sakon helps enterprise clients in a wide range of industries control telecom spend and manage end-user devices more efficiently. The company’s Telecom Expense Management, Managed Mobility Services and Cloud Expense Management solutions reduce operational costs, increase insights and optimize financial performance through a platform that connects organizations with suppliers globally, automates workflows and optimizes services. Founded in 2003 and headquartered in Concord, Massachusetts, Sakon has over 900 employees with offices in the United States, Canada, the United Kingdom, China, Singapore and India.
At One Source, our mission is to simplify a complex technology world by offering personalized, end-to-end support for your telecom, network, and cybersecurity needs. Beyond just software solutions, we provide fully managed services with hands-on support and human expertise at every step—from procurement and implementation to ongoing optimization—ensuring your technology runs smoothly, so you can focus on what you do best.
Calero is a solutions provider, aiming to simplify and optimize technology suites across various domains including Telecom, Mobility, and SaaS. The primary objective of the company is to streamline the management of these aspects, effectively working as an expansion of your operational team. By facilitating clear visualization and simplification of technology operations, Calero's solutions attempt to tackle common business challenges in these fields.
Tangoe is a company that focuses on providing order, invoice, inventory and expense management solutions notably for telecommunications, mobile technology, cloud computing, Internet of Things (IoT) and 5G technology. The main problem that Tangoe is addressing revolves around simplifying complex technology environments. To achieve this, Tangoe has developed and provided its comprehensive solution, the Tangoe platform. This platform incorporates Telecom Expense Management (TEM), Managed Mobility Services (MMS) and Cloud Expense Management (CEM) solutions.
AreaPoint is a firm that provides services predominantly in Telecom Expense Management (TEM), Managed Mobility Services (MMS), Utility Expense Management (UEM), and Cloud Expense Management (CEM) sectors. They use a smart software called ExpenseLogic, serving as a single-source management solution meeting the demands of finance, operations, and technology sections. The company offers its services to give a detailed view of cost components aiding in enhanced analysis, planning, and reporting of telecom, utilities, and other frequent expenses. Their approach simplifies compliance with internal and external regulations and provides real-time auditing to find inconsistencies and potential savings. AreaPoint offers a mechanism for effective operation of the procure-to-pay lifecycle of telecom, loss prevention, and utility/energy expenses by providing centralization and verification. They also provide adaptable solutions according to specific business needs.
Upland Software is a business-centric firm that concentrates on developing a comprehensive library of over 25 cloud-based software products. The core function of these products is to address specific organizational challenges and provide operational support to all sectors of an organization. The company aims to maximize revenue while minimizing expenditure for users, asserting its commitment to offering selection, adaptability, and value. The robust library operates on a large scale and is designed to provide swift value realization to its users.
Cass Information Systems is a provider of integrated data and payment management solutions. The company caters to a wide spectrum of sectors with specialized services for freight payment, telecom expense management, and utility or facility-related expense management. Additionally, it also functions as a payment provider for various fintech firms. Harnessing support from Cass Commercial Bank, Cass Information Systems carries a unique position in the industry. Cass Information Systems also holds a place in the Russell 2000 Index.
At One Source, our mission is to simplify a complex technology world by offering personalized, end-to-end support for your telecom, network, and cybersecurity needs. Beyond just software solutions, we provide fully managed services with hands-on support and human expertise at every step—from procurement and implementation to ongoing optimization—ensuring your technology runs smoothly, so you can focus on what you do best.
Brightfin is a software provider that specializes in IT Expense Management and IT Finance Management (ITFM) solutions. These solutions can be accessed natively through ServiceNow or as a Software as a Service (SaaS) platform. The primary business problem that Brightfin addresses involves managing IT expenses and assets associated with mobile, telecom (fixed/voice & data), and cloud. The company enhances efficiency via automated workflows and key services which includes Unified Endpoint Management (UEM), lifecycle management, bill payment, procurement, and delivery. Furthermore, Brightfin operates on a global scale, offering its services to various enterprise and government agencies, aiming to provide cost savings, improve efficiencies, and gain deeper insights into mobile, telecom (fixed), and cloud expenses.
Data Dynamics primarily works on managing data across different platforms. Given the exponential increase of data in contemporary times, the company's primary task is to help businesses manage and leverage their data more efficiently for necessary insights. Data Dynamics achieves this by providing software solutions that assist corporations in data analysis and management. The company's solution offerings specialize in deep-data insights and predictive analysis. The proprietary software supplied by Data Dynamics enables other businesses to make sensible decisions based on the analysis of their data sets. It is more focused on data governance, data privacy and securing sensitive information. Consequently, Data Dynamics contributes to the broader data science industry by enabling businesses to mix technology and strategy seamlessly for their varied data handling requirements.
Tellennium operates in the enterprise expense management sector, typically associated with telecom expense management (TEM). Its principal offering is a platform known as the Management of Things™️, which offers companies technological tools and expertise to manage recurring expenses in telecommunications, mobility, utilities, and technology effectively. The company's Software as a Service (SaaS) solution is capable of supporting all kinds of expenditure categories and is supported by domestic teams. Moreover, the technology can be configured to align with the specific needs of organizations, and reporting dashboards can be tailored according to each organization's unique requirements.
Mindglobal focuses on managed mobility and telecom expense management. The primary business problem it addresses consists of cost reduction, efficiency improvement, and performance optimization in three key areas. These include Wireless Telecom, where supports are provided for domestic and global enterprises, Fixed Telecom, where efforts are made to engineer cost-cutting solutions that simultaneously enhance performance, and Cloud Management, where strategies aim to trim expenses, bolster security, and perfectionate billing. Furthermore, it identifies vulnerabilities and performs audits to ensure compliance with different regulations.
Telesoft Technologies, an advanced network solutions firm, concentrates primarily on high-rate, low-latency network monitoring to enable organisations to gain real-time insights into high-traffic networks. Based in the UK, the company applies an engineering-led approach to increase network visibility, control, and threat detection. The main industries it caters to include cyber security and telecommunications. It leverages artificial intelligence (AI) and machine learning for its advanced network security platform, which facilitates efficient threat management through automated security workflows and accelerated response times. Likewise, the platform can detect and intercept potential security threats like phishing attempts and network anomalies. Additionally, for the financial sector, Telesoft Technology offers ultra-low latency solutions for performance monitoring and capacity planning. Moreover, Telesoft Technologies extends its services to cable operators with its Triton vCCAP Test Tool for stress-testing virtual CMTS and vCCAP infrastructure. The tool is capable of generating substantial traffic and simulating multiple virtual remote-PHY and virtual cable modems, thus ensuring optimal network performance.
VoicePlus is a managed mobility and endpoints provider focused on offering streamlined solutions to complex issues. The company's main product, Atrium, is a sophisticated and integrated portal, designed to give users a consolidated interface for handling their assets and expenses. Based on its independent status and extensive expertise, VoicePlus is committed to prioritizing the requirements and needs of its user base.
Carrier Access, Inc., established in 1997, is a technology solutions provider that caters to a broad range of customers, from small to medium-sized businesses to large enterprises. The company specifically focuses on Connectivity, Technology, and Lifecycle Management solutions. Its mission is to provide organizations with tools and methods that enhance their success by overcoming technological challenges. To ensure this, Carrier Access, Inc. maintains a transparent approach, offering consistent communication with its customers regarding deliverables and timelines. The company encapsulates a culture of proactive communication and pragmatic progress reports to keep clients abreast of what is happening.
Comview has been incorporated into Calero since the start of 2018. The prime focus of the company is in the field of communication management. As part of Calero now, it continues to address and solve key business issues in this area.
NTT Ltd. is transitioning into NTT DATA, thereby establishing a significant presence in global IT services. As part of this organization, individuals become part of an innovative international community of over 180,000 members distributed across over 50 countries.
ICOMM Tele Ltd, established in 1989, is a manufacturer and technology provider with expertise across numerous sectors such as Power, Oil & Gas, Road Infra, Pre Engineered Buildings, Solar, Defence, and Communications. It is part of the corporate family of Megha Engineering & Infrastructures Ltd. As a structure manufacturing company, ICOMM has completed a significant volume of infrastructure projects and become a substantial player in the Power Transmission & Distribution sector in India. The company has manufactured and supplied an array of conductor types tested at CPRI, Bangalore.
Lightyear's software powers the enterprise telecom lifecycle from procurement through renewal. Configure internet, voice, WAN, and data center services online, receive validated best-price quotes and have implementations managed with renewals and ticketing handled behind a single pane of glass. This platform is carrier neutral, transparent, and fast.
Visage is a company that provides a solution to the global problem of telecom expense management. It offers software and services that assist with procurement, billing, and optimization processes of telecom expenses. The company's focus is on reducing the complexity inherent in managing these costs and by doing so, creates time efficiency.
Gartner Research
Features of Telecom Expense Management Services, Global
Mandatory Features:
Usage management
Invoice and contract management
Inventory management
Ordering and provisioning management
Sourcing, procurement and vendor management
Reporting and business intelligence
Dispute management