Overall experience with
How helpful reviews are selected
Favorable Review
Product: Communications Lifecycle Management
Innovative Solutions Address Diverse Needs Amid Challenges in Onboarding and Communication
Likes and dislikes about
likes
The customized approach with which they tackle CLM is not a plus, it is a necessity in our line of business. As much as we'd love to standardize, there is no one size fits all, One Source continually reviews and proposes new and inventive ways to handle our incredibly large variety of needs.
December 11, 2025
dislikes
The accuracy of telecom information managed by OneSource has been poor. Consistently experience billing issues, order delays, incorrect orders submitted/processed, provider late fees, accounts sent to collections, and tickets/orders need numerous follow-ups.
November 29, 2021
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