Overall experience with
How helpful reviews are selected
Favorable Review
Contract Negotiations Remain Challenging Despite Positive Shipping and Delivery Experience
Critical Review
Do not consider UPS as a container forwarder. Buyer Beware.
Likes and dislikes about
likes
Greater visibility in the supply chain using their Business Platform. Timeliness of packages arriving to customers. Flexible delivery options
February 10, 2026
dislikes
They don't care about customer service. They lost documents for a container shipment and it took a long time to resolve. I had to pay $X in storage fees because of their mistake and they would not cover my damages
March 1, 2024
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