ServiceNow Reviews, Ratings & Features 2026 | Gartner Peer Insights

The third-party risk management (TPRM) technology market offers solutions to identify, assess, manage, monitor and report on third-party risks associated with vendors, suppliers, distributors, agents, partners or other third parties. Solutions in this market can support a wide range of TPRM workflows across various risk domains. TPRM platforms in this market address the needs of a diverse range of customers and risk domains, including legal, compliance, procurement, supply chain, IT, cybersecurity and other teams that work with or provide routine oversight of third parties. Some technology solutions offer enterprise third-party risk management workflow as a feature, along with risk tiering, due diligence, risk mapping, metrics and reporting mechanisms. Other platforms may facilitate integration with risk data subscriptions, data aggregators or other subscriptions. The TPRM technology market is a complex array of solutions servicing many business functions across an enterprise. TPRM solution providers can be categorized into technology platforms and tools, or risk-domain-specific data and insights.

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Find the top Third-Party Risk Management Technology Solutions with Gartner. Compare and filter by verified product reviews and choose the software that’s right for your organization.

Third-Party Risk Management Technology Solutions (Transitioning to Third-Party Risk Management Tools for Assurance Leaders)

ServiceNow Governance Risk and Compliance (GRC)

ServiceNow

Legal And Compliance Associate

our Experience with ServiceNow GRC has been very positive . The platform has helped centralize governance, risk, and compliance activities while improving visibility across risk analysis and risk identification, and risk management processes. Its workflow automation capabilities have reduced manual effort and improved operational efficiency. The platform is highly scalable and customizable, making it suitable for complex enterprise env.

10B - 30B USD

Manager, IT Security and Risk Management

Expensive and complex for what it can do. Integrates with other ServiceNow products, but licensing and support make it not cost effective to use.

Other...

ServiceNow is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes.

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our‚ÄØcloud-based‚ÄØplatform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. 

For more information, visit www.servicenow.com.

ServiceNow's cloud‑based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Comprehensive GRC platform with Strong Automation, Risk Visibility , and Compliance Management

Critical Review

Familiar Yet Costly: An Analysis of ServiceNow Products

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