Overall experience with
How helpful reviews are selected
Favorable Review
Product: Samsara
There are very few vendors that truly deserve a 5-star rating. For me, Samsara is the exception.
Critical Review
Product: Samsara
Customer Service Limitations Impact Real-Time Assistance During Vehicle Theft Incident
Likes and dislikes about
likes
Samsara is designed from the ground-up to integrate with its customers' internal systems. Integration options include an extensive suite of REST/APIs, real-world/near-real-time/event-driven webhooks, stream connectors to modern messaging systems, and native SSO/SAML/SCIM support for IDP integrations. As a general rule of thumb, my experience is that if Samsara has the information, then there's a way to consume it. So far, I haven't seen any exceptions to that rule.
March 31, 2026
dislikes
The issues with talking to customer service when obviously they did not have the company coded correctly leaving me at a 5 minute cap when a vehicle was stolen
May 12, 2026
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