Overall experience with
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Critical Review
Product: 8x8 Work
Call Example Expiry And Delays Create Challenges In The Resolution Process
Likes and dislikes about
likes
I'm easily able to update and add users, navigate the settings, change recordings, etc. It's very user-friendly and intuitive. And the support is the best! When I create a case (the familiar ticket system support users of all platforms are accustomed to), I'm able to choose the level of business impact and how I would like to be contacted. The support is always prompt and incredibly helpful. I've never struggled with 8x8 support. I've never had downtime, either. It's very stable.
April 16, 2026
dislikes
fault support
April 2, 2026
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