Wildix Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines unified communications as a service (UCaaS) as a multitenant, subscription-based service that is cloud-delivered. It provides business telephony features; public switched telephone network (PSTN) connectivity that enables inbound and/or outbound external calling; and collaboration features, such as messaging and meetings. UCaaS services can be consumed by end users with traditional handsets, desktop clients, web clients, meeting room systems and mobile apps. UCaaS is used by organizations to securely communicate and collaborate — both internally and externally. It includes telephony, messaging and meetings. UCaaS providers may offer variations of each of the three core modes of communication and also offer a range of cloud contact center functionalities, either self-developed or through integration/partnerships with cloud contact center specialists. Gartner’s definition of meetings for the UCaaS market mostly focuses on the capabilities for internal collaboration, work from home and external presentation meeting use cases. Other specialized use cases — such as webinar, remote support, distance learning and training — are often available from UCaaS offerings, but are not mandatory for inclusion in this research. These use cases are part of a separate market defined by Gartner (the meeting solutions market).

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Unified Communications as a Service

Wildix Unified Communications & Collaboration

Wildix

It Manager

Solution très innovante et riche fonctionnellement avec un système de licences intéressant pour les clients

A highly innovative and feature-rich solution with an attractive licensing system for customers.

<50M USD

50M - 250M USD

Gov't/PS/ED <5,000 Employees

250M - 500M USD

Gov't/PS/ED 5,000 - 50,000 Employees

500M - 1B USD

3B - 10B USD

1B - 3B USD

Communications Manager

Having the app on the phone makes business communications readily available whenever wanted so overall it is an improvement on our old system. But the downside is the call qualilty could certainly be improved.

Chief Information Officer

We're satisfied with the product: easy to use, excellent support, and a high level of reliability. Any issues were sporadic and quickly identified and resolved.

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Wildix provides a cloud-first Unified Communications and Collaboration (UCaaS) platform that supports voice, video, and messaging across multiple channels and devices. Headquartered in Europe, Wildix operates in over 135 countries through a partner-based distribution model. The platform is designed for organizations across various industries and work environments, including frontline, remote and hybrid and remote teams. It offers integration capabilities, tools to support workflow efficiency and a focus on secure and scalable deployment.

The First Sales-Oriented Unified Communications Solution 

Your communications system can either boost your revenue or create bottlenecks that slow your business down.

Turn it into the core of your operations and grow your business, all while saving time and maintaining total security. All in complete comfort, right from your browser.

HOW CAN SMALL AND MEDIUM BUSINESSES INCREASE THEIR PRODUCTIVITY?

It doesn‚Äôt take hours and hours of overtime. By choosing the right UC&C system, companies can improve communications and significantly increase productivity.
Since 2005, Wildix has been helping companies grow their businesses through UC&C, by creating the first web-based VoIP PBX UC&C system.

The first 100% secure, easy-to-use, professional web-based UC&C system. Wildix is for companies that want to increase their productivity with a secure-by-design tool.

üëâ  more business: +52% increase in web sales
üëâ  better efficiency: 25% time saved on everyday operations 
üëâ 100% security

Wildix brings value to companies around the world, with offices in Europe and the United States. The Center for Research and Development in Odessa, Ukraine has been in operation since 2007, deploying and supporting products.

Only Wildix helps companies grow with 100% secure products that put the latest technology at their service.

#Wildix #unifiedcommunications

Wildix is a company dedicated to the development of a Unified Communications and Collaboration (UC&C) system that is centered on VoIP PBX technology. The business aims to improve processes by eliminating operational bottlenecks with an easy-to-use, professional web-based system. A key feature of this offering is its focus on security. The system developed by Wildix is designed to be completely secure, protecting the communications of businesses that utilize it. Incorporated in 2005, the company has grown significantly, with locations across Europe and the United States, and a Research and Development Center in Odessa, Ukraine operational since 2007. The vision of Wildix is to support companies in enhancing their productivity through the implementation of secure technological solutions.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Easy-To-Use Platform With Fast Support But Mobile Connectivity Challenges Persist

Critical Review

Enhancing Business Communication: The Benefits of Mobile Apps

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