U.S. Healthcare Payer Care Management Workflow Applications Reviews and Ratings

Increased overall UM capabilities & process functionalites. superior software to previous program. customization options have proved to be ultimately advantageous although at times it seems we may have over-customized as a lot of glitches pop up after update launches. feels like we fix one thing & it breaks something else.

I appreciated the ease of use of the system. its a great experience working learning , health care industry has many more points to view and and learn many more things . I am enjoying with the vendor

VirtualHealth provides an incredible, intuitive and sophisticated product in their HELIOS platform. The VirtualHealth team is easy to work with and demostrates a commitment to excellence and client satisfaction.

TranZform binds well with Facets core. Implementation was easy and risk free.

Acuity allows a decent level of customization and provides a level of structure that streamlines many business processes for healthcare pre-authorization and referral processes. There are times when system architecture creates a limitation for something the company wants or needs, but TCS is helpful in trying to provide acceptable workarounds.

This is a very powerful system, but extremely hard to master or extend. Unless you are an absolutely huge customer, we found it difficult for our requests on enhancement to be taken quickly or with much weight and have waited years to see our enhancements considered. If you have typical requirements this could be an immensely helpful and even competitively advantageous system, but you must carefully review your requirements before engaging DST

They assigned a junior team to implement this for us.