Microsoft Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines user authentication as the journey-time process that provides credence in a claim to an identity established for a person for access to digital assets. User authentication is delivered by some combination of (a) an authenticator, (b) signals evaluation and (c) an authentication decision point, which may be from different vendors. User authentication is used to provide credence in an identity claim for a person already known to an organization. The credence must be sufficient to bring account takeover (ATO) risks within the organization’s risk tolerance. Without effective authentication, the security of and trust in that person’s digital interactions are deeply undermined. User authentication is foundational to and protects the value of other functions within an organization’s identity fabric, namely: runtime authorization, especially segregation of duties (SOD), audit (individual accountability), and identity analytics.

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User Authentication

Microsoft Entra ID

Microsoft

Director Of Instructional Design

Overall my experience with Microsoft Entra ID has been great and I appreciate how secure and reliable it is for managing user authentication and access across different apps and services but it can be a bit complex to set up and manage sometimes I find that its robust security features and flexibility make it worth the effort also it gives me confidence that user accounts are protected while keeping access smooth and organized.

50M - 250M USD

<50M USD

500M - 1B USD

250M - 500M USD

Gov't/PS/ED <5,000 Employees

1B - 3B USD

3B - 10B USD

10B - 30B USD

30B + USD

Gov't/PS/ED 5,000 - 50,000 Employees

IT MANAGER

Very useful tool once setup to accommodate Essential Eight guidelines. However, poor support from Microsoft

OPERATIONS ASSOCIATE

Microsoft Entra ID has become a central part of our orgnization's identity and access management strategy. Its ability to securely manage user identities, enforce strong access controls, and integrate effortlessly with Microsoft 365 and third party applications has significantly streamlined our operations.

The product excels in conditional access policies and multifactor authentication, giving us fine-grained control with minimal user friction. Features like identity governance, lifecycle management, and privileged identity management have improved our security posture while reducing administrative overhead.

From a user perspective, the experience is smooth-single sign-on works reliably access all major apps and reduces login fatigue. From an admin perspective, the portal is intuitive, and reporting/monitoring tools provide actionable insights.

Cisco Systems

Okta

Other...

SecureAuth

Ping Identity

Broadcom (Symantec)

Akamai

Entrust

Yubico

CrowdStrike

Nexus

Samsung SDS

BioConnect

BIO-key

Fraud.com

Broadcom

Beyond Identity

TrustSec

Dell Technologies

Intel

Intercede (Authlogics)

Identity Automation

Fortinet

Early Warning

OneSpan

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement.

Microsoft Security helps protect people and data against cyberthreats to give peace of mind.


Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. When we show up, we achieve more together. 

Microsoft operates in 190 countries and is made up of more than 220,000 passionate employees worldwide.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Robust Identity Platform with Excellent Security and Seamless Integration

Critical Review

Simple Interface and Clear Tutorials Ease Essential Eight Product Setup

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