Overall experience with
How helpful reviews are selected
Favorable Review
Command Center Software Usability Praised Throughout Transition to Cloud System
Critical Review
Great for cameras and not much else.
Likes and dislikes about
likes
The camera capabilities and durability far exceed what we've had and the command center software is extremely easy to use and intuitive. Going from an on-prem system to this cloud system is night and day better. Wish we would have done it sooner.
February 16, 2026
dislikes
Reporting is terrible. This is a security service/product and should have robust reporting capabilities in all areas, audit, security, etc. Response to feature requests - When we first came on board with cameras, they were very responsive. As their organization has grown, they seem to not be worried about support of existing products, but rather sale of existing and new products.
March 21, 2023
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