Kentico Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines WCM as the process of creating, managing and delivering content to one or more digital channels. This is achieved through the use of specific content management features based on a core repository. WCM tools are used to manage content to be delivered to websites and other digital channels. These tools are used by both IT and marketing/business. They may be procured as commercial products or open-source tools and are typically cloud-based.
The functionality of WCM solutions goes beyond the publication of webpages. It also includes:
- Content-creation functions, such as assembling content components, pages, websites, microsites and landing pages.
- A content repository that organizes different content types and their metadata.
- Library services, such as check-in and check-out, versioning and rollback.
- Security and roles, and permissions management.
- Management features such as layout and templates, menus and navigation, and workflows.
- Content and application deployment functions.
- Personalization capabilities.
- The ability to integrate, via APIs, with adjacent technologies such as digital commerce platforms, CRM, and marketing automation platforms.
- Hybrid and headless capabilities for API-driven multiexperience content delivery beyond websites and to other channels — such as mobile apps, progressive web apps (PWAs), single-page applications (SPAs), digital and voice assistants and smart devices.

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Web Content Management

Kentico Xperience 13 (Legacy)

Xperience by Kentico

Kentico

SALES MANAGER

Kentico has undergone major changes and improvements. Sales team super responsive and helpful and development team is working constantly to further improve the platform based on real user insights. 

50M - 250M USD

<50M USD

250M - 500M USD

500M - 1B USD

3B - 10B USD

Gov't/PS/ED <5,000 Employees

1B - 3B USD

10B - 30B USD

30B + USD

Gov't/PS/ED 5,000 - 50,000 Employees

Associate Director, Front End Web Development

I have been quite disappointed with Kentico 13, especially when compared to Kentico 12 Portal. It feels like a step backward than an upgrade.  One major issue is the need to recompile the application for any code changes, which leads to downtime and is a serious inconvenience for our team.  

Additional, creating custom page types with different layouts requires backend development, which adds unnecessary complexity.  Even something simple as adding a global css file across all pages recompiling the application, further complicating the workflows.  

From my perspective, there don't seem to be any noticeable improvements from Kentico 12 Portal to Kentico 13 MVC.  To make matters worse, Kentico no longer supports the older version, which forced us into upgrading.  If continued support for Kentico 12 were available, we wouldn't have made the switch at all. 

Overall, I'm quite frustrated with the experience, and I would have preferred staying on Kentico 12 Portal if that had been an option. 

IT Manager

Transition to Kentico was a breeze for us working alongside our web agency (DDSN Interactive). We selected Kentico because of its flexibility and simplicity for end users managing content.

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Kentico is a provider of digital experience platforms that enable businesses to drive better outcomes with fewer resources by delivering multichannel digital experiences using a hybrid headless approach. Its digital experience platform (DXP), Xperience by Kentico, minimizes overhead by focusing on real customer needs. With a wide set of capabilities, it empowers teams to deliver better customer experiences through multiple channels faster. 

Kentico was founded in 2004 and is headquartered in the Czech Republic with offices in the US, UK, Germany, and Australia. Kentico has more than 500 digital solution partners and powers over 35,000 websites across 120 countries. 

Kentico is an award-winning provider of digital experience platforms that enable businesses to drive better outcomes with fewer resources by delivering multichannel digital experiences using a hybrid headless approach. Its digital experience platform (DXP), Xperience by Kentico, minimizes overhead by focusing on real customer needs. With a wide set of capabilities, it empowers teams to deliver better customer experiences through multiple channels faster. 

Thanks to Kentico, marketers can craft consistent personalized customer journeys from awareness to advocacy using built-in low-code, no-code tools. They can experiment with new marketing channels and improve the maturity of their marketing ecosystem, while enhancing business and marketing agility. Kentico offers excellent Time-to-Market and Total Cost of Ownership (TCO), market-leading support, SaaS or on-premises deployment, and is backed by a global network of implementation partners. 

Kentico was founded in 2004 and is headquartered in the Czech Republic with offices in the US, UK, Germany, and Australia. Kentico has more than 500 digital solution partners and powers over 35,000 websites across 120 countries. Customers working with Kentico include Allergan, Ingram Micro, Konica Minolta, Land O’ Lakes, PPG, Red Cross and Williams F1. 

Kentico is an award-winningâ¯provider of digital experience platforms that enable businesses to drive better outcomes with fewer resources by delivering multichannel digital experiences using a hybrid headless approach. Its digital experience platform (DXP), Xperience by Kentico, minimizes overhead by focusing on real customer needs. With a wide set of capabilities, it empowers teams to deliver better customer experiences through multiple channels faster. 

Thanks to Kentico, marketers can craft consistent personalized customer journeys from awareness to advocacy using built-in low-code, no-code tools. They can experiment with new marketing channels and improve the maturity of their marketing ecosystem, while enhancing business and marketing agility. Kenticoâ¯offers excellent Time-to-Market and Total Cost of Ownership (TCO), market-leading support, SaaS or on-premises deployment, and is backed by a global network of implementation partners. 

Kentico was founded in 2004 and is headquartered in the Czech Republic with offices in the US, UK, Germany, and Australia. Kentico has more than 500 digital solution partners and powers over 35,000 websites across 120 countries. Customers working with Kentico include Allergan, Ingram Micro, Konica Minolta, Land Oâ Lakes, PPG, Red Cross and Williams F1. 

Reviews

Ratings Overview

Overall experience with

Favorable Review

Content Creators Benefit From Kentico’s Well Designed and Intuitive User Interface

Critical Review

Very disappointed in Kentico 13 MVC compared to Kentico 12 Portal engine

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