Overall experience with
How helpful reviews are selected
Favorable Review
Product: Chatter
Collaborating on Projects is Streamlined and Organized with Salesforce Chatter
Critical Review
Product: Salesforce Experience Cloud
Powerful tool but with extremely limited customization capabilities
Likes and dislikes about
likes
Chatter excels at contextual collaboration, helping teams talk about projects and clients in a clear and organized way and cut down on the number of meetings.
January 31, 2026
dislikes
- Customization is extremely limited, makes it very difficult to build a product that is OK to go live with customer facing - Had to delay deployment because of lack of personalization - Platform design
June 21, 2023
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