Overview
Product Information on 4PL Supply Chain Orchestration
What is 4PL Supply Chain Orchestration?
4PL Supply Chain Orchestration Pricing
Overall experience with 4PL Supply Chain Orchestration
“Great 4PL partner with solid logistics know-how and continuous development of systems and applications. ”
About Company
Company Description
Kuehne+Nagel Group operates as a leading provider of logistics services with significant employee base at diverse locations worldwide. Based in Switzerland, the company specializes in handling air and sea logistics, as well as demonstrating strong presences in road and contract logistics. Kuehne+Nagel also utilizes its global scope, prowess in logistics, and data-driven insights to offer complete supply chain solutions for companies and industries on a global scale.
Company Details
Do You Manage Peer Insights at Kuehne + Nagel?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: 4PL Supply Chain Orchestration
Performance of 4PL Supply Chain Orchestration Across Market Features
4PL Supply Chain Orchestration Likes & Dislikes
The people. The recent increased focus on customer service has helped to bridge gaps across all supply chain operations. Supply chain software continues to evolve, bringing increased functionality, and an openness to listen and take on feedback and input into their product development.
I think the game changer was when they started to focus on what we as partners were looking for instead of pushing their own ideas. It feels like we're still controlling the 4PL more than we should, but they've learned to deal with it. They have a very good understanding of our business and they're always ready to come up with some new ideas.
The centralized visibility tool, ControLOG, allows us to share shipment information in case of escalation, logistics problem. Those tools & systems will not be sufficient if we would not benefit from a customer oriented team. Centralization of outsourcing of non-core activities is essential to benefit from the control tower principle and avoid spreading the tasks across multiple partners.
Shifting the focus within the system and service to be balanced between a shipment view and a customer view, which will often be an order and/or SKU. Lacks an overall view or status of the supply chain, data and applications could be better integrated to give a snapshot of supply chain health and risks.
We're expecting more than what they're offering us for free. It feels like the partnership has a cap when it comes to business gestures. Sometimes it feels like even after a ~15 years of partnership, short-term goals are more important than longevity.
Lanes setup or modification in Oracle TM is not the most user-friendly/advanced process, bringing not enough flexibility in case of network changes. Increased agility expected to react faster to network changes and/or expansions.
Top 4PL Supply Chain Orchestration Alternatives
Peer Discussions
4PL Supply Chain Orchestration Reviews and Ratings
- VP, Supply Chain1B-10B USDHealthcare and BiotechReview Source
Great 4PL partner with solid logistics know-how and continuous development of systems and applications.
KN4PL is a good backbone to our logistics infrastructure, they continue to investigate and on-board new technology which makes it easier for us to adopt, however their systems and integration capabilities can lag compared to others of a more digital offering which can hinder fast and dynamic implementations. KN brings great physical logistics knowledge with decent supply chain software applications which help to manage and resolve real world issues. - Director of Operations1B-10B USDHardwareReview Source
A successful journey
I have to look at it in its full life cycle, where at times they were rather average. Nowadays they're leaning towards the truly exceptional, so the fair scoring is somewhere in between. - Director of Supply Chain10B+ USDHealthcare and BiotechReview Source
Digitalization Tools Improve Shipment Visibility While Team Orientation Remains Crucial
KN+IL has been and remains instrumental in our digitalization and process harmonization roadmap as well as taking over non-core activities allowing us to focus internal resources on other business critical tasks - Head of Global Logistics10B+ USDConsumer GoodsReview Source
Digital Capabilities and Agility Highlighted in Feedback on 4PL Logistics Solutions
completely fresh air for us with logistics expertise and digital capability, from where we were with the previous partner - Manager, Supply Chain1B-10B USDHardwareReview Source
Great logistics performance and support with good visibility tools
Strong and collaborative partnership, receptive to feedback and great customer service. Operational performance is consistently reliable across all areas of logistics.