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  3. Adyen Payments Platform
Logo of Adyen Payments Platform

Adyen Payments Platform

byAdyen
in Digital Commerce Payment Vendors (Transitioning to Digital Commerce Payment Platforms)
4.7

Overview

Product Information on Adyen Payments Platform

Updated 13th October 2025

What is Adyen Payments Platform?

Adyen Payments Platform is a software that facilitates global payment processing for businesses, supporting multiple payment methods and currencies across online, in-store, and mobile channels. The software enables transaction authorization, fraud prevention, and settlement within a single system, aiming to streamline financial operations. Its integrated approach allows businesses to manage payment workflows, access real-time data and analytics, and comply with regulatory requirements. Adyen Payments Platform addresses the business problem of handling complex payment environments by providing tools for payment orchestration, reporting, and reconciliation. The software is designed to enhance operational efficiency in managing transactions and mitigating payment risks.

Adyen Payments Platform Pricing

Adyen Payments Platform software uses a pay-as-you-go pricing model with transaction fees that vary by payment method and country. The software does not charge monthly fees or setup costs, and the total cost consists of a fixed processing fee plus a percentage-based fee depending on the payment type used for each transaction.

Overall experience with Adyen Payments Platform

HEAD OF IT, DIGITAL SERVICES
50M - 250M USD, Travel and Hospitality
FAVORABLE

“Outstanding Functionality Outshines Previous Payment Provider”

5.0
Apr 14, 2025
Very good functionality out of the box that blew our old provider away. Attentive contact and good feedback. Good suggestions for our setup and I feel like we have a say in what happens.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 24th March 2025

Adyen is a global financial technology platform that specializes in offering an all-encompassing solution for businesses. It extends an array of services including end-to-end payments capabilities, data-driven insights, and financial products bundled into a singular platform. Adyen's primary objective lies in assisting businesses to reach their targets with an expedited pace. The company operates globally, with offices situated in various parts of the world.

Company Details

Updated 29th April 2025
Company type
Public
Year Founded
2006
Head office location
Amsterdam, Netherlands
Number of employees
1001 - 5000
Website
https://www.adyen.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Adyen Payments Platform
Performance of Adyen Payments Platform Across Market Features

Adyen Payments Platform Likes & Dislikes

Like

The overall overview in the Adyen portal is great. We have a high degree of visibility and we can allow individual business units and locations to handle their own - alleviating central resources and moving decision making further out. Furthermore they have a large amount of standard integrations that makes it easy to also select new vendors and avoid waiting for new integrations to be built.

Like

Integration options through APIs which makes it flexible to scale Fraud detection and prevention tools to protect customers and businesses Support of payments across in-store, mobile app, and online channels

Like

1) Global reach and scalability 2) Seamless checkout experience 3) Developer documentation and ease of integration 4) Fraud prevention 5) Admin platform and insights

Dislike

Price is on the high side

Dislike

Not ideal for low turnover businesses Pricing Structure is on the higher side and complex for everyone to understand

Dislike

Flexibility in reporting and complexity comes with scope of services

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Peer Discussions

Adyen Payments Platform Reviews and Ratings

4.7

(7 Ratings)

Rating Distribution

5 Star
57%
4 Star
43%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

3.8

Service & Support

4.4

Product Capabilities

4.7

Filter Reviews
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Last 12 Months
Star Rating
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Reviewer's Company Size
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  • HEAD OF IT, DIGITAL SERVICES
    50M-1B USD
    Travel and Hospitality
    Review Source

    Outstanding Functionality Outshines Previous Payment Provider

    5.0
    Apr 14, 2025
    Very good functionality out of the box that blew our old provider away. Attentive contact and good feedback. Good suggestions for our setup and I feel like we have a say in what happens.
  • SOFTWARE QUALITY ASSURANCE LEAD
    50M-1B USD
    Banking
    Review Source

    Exploring Adyen: The multi-channel Payment Solution for Modern Enterprises

    5.0
    Nov 29, 2024
    Adyen is a payment platform with a variety of services to help businesses manage their payments efficiently. It connects merchants with many of the international card, mobile payment options and cash-based methods.
  • DIRECTOR OF BUSINESS FINANCE AND STRATEG
    50M-1B USD
    Software
    Review Source

    Adyen: The Pioneering Fraud Preventive Platform with Global Scalability

    5.0
    Aug 8, 2024
    Following years of using multiple providers, we switched to Adyen for all markets. It was indeed the right decision for us. In particular, their service and partner relationship stands out apart from a market leading product in our opinion.
  • SPECIALIST
    1B-10B USD
    Consumer Goods
    Review Source

    In depth analysis and easy seeking of data

    4.0
    Mar 9, 2024
    Adyen payments platform is an in-depth way to analyse and seek payments. The multiple filters it has is its greatest asset in seeking information.
  • DIRECTOR OF IT
    50M-1B USD
    Retail
    Review Source

    Adyen, a good option for fast growth businesses

    4.0
    Feb 7, 2024
    Adyen is a very reliable and cost effective payment gateway solution, we went through a thorough selection process before landing on Adyen and ruled out many other solutions on the way, the main reasons we went with Adyen were scalability and competitive rates.
Showing Result 1-5 of 7

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  • Market Guide for Digital Commerce Payment Vendors (Transitioning to Digital Commerce Payment Platforms)

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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