Overview
Product Information on Aisera AI Agent Platform
What is Aisera AI Agent Platform?
Aisera AI Agent Platform Pricing
Overall experience with Aisera AI Agent Platform
“A Glimpse into Aisera's Software: Stellar AI Team, Middling Integration”
“Aisera Chatbot”
About Company
Company Description
Automation Anywhere offers AI-powered process automation that empowers organizations to drive productivity gains, foster innovation, improve customer service, and accelerate business growth. The company’s AI + Automation Enterprise System is powered by specialized AI, autonomous AI agents, and offers process discovery, end-to-end process orchestration, document processing, and analytics — all with a security and governance-first approach. Guided by its vision to fuel the future of work, Automation Anywhere is dedicated to unleashing human potential through AI-powered automation.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Aisera AI Agent Platform
Performance of Aisera AI Agent Platform Across Market Features
Aisera AI Agent Platform Likes & Dislikes
The team and how they were so helpful, patient and knowledgeable about AI
The integrations.
There are many things I like about Aisera's products and services. To start, they are its integration with other tools, flexibility and functionality, and customer support team. Aisera's ability to integrate with a wide array of other tools is a major advantage, enhancing our overall productivity and efficiency. Within my organization, we've utilized virtual agent, knowledge management, and custom APIs to connect and enable a unified workflow. Lastly, the customer support team we work with has been awesome. The reps have all been great and continuously go out of their way to provide endless support.
More customization for UI. Integration with some systems could be better.
Support ticket resolution can take a long time.
One of the downsides of using Aisera is the manual overhear and backend work needed to get the most out of its functionality. For example, recently, we have been working with our customer support team to implement service catalogs within our chatbot. Some of them have taken a lot longer than expected due to the integration of specific inputs and triggers between our applications and the responses we anticipated for our users. This also brings up another dislike regarding Aisera involving time constraints and team members' available resources. Our assigned team is wonderful; however, they can only do so much within the given time frame.
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Peer Discussions
Aisera AI Agent Platform Reviews and Ratings
- IT Services Associate1B-10B USDIT ServicesReview Source
A Glimpse into Aisera's Software: Stellar AI Team, Middling Integration
The overall experience was great. The Aisera team was willing to help out as much as possible. - IT SERVICES ASSOCIATE10B+ USDHealthcare and BiotechReview Source
Great Product, Wonderful Support!
I've worked with the Aisera team for about a year and a half, and my team uses AiseraGPT widely within our organization and daily. I have experienced many key functionalities, from basic task automation to complex workflow integrations. Given its robust feature set and reliability, Aisera has become an indispensable tool for our team and our end users. - MANAGER, INFORMATION SYSTEMS1B-10B USDHealthcare and BiotechReview Source
Fostering Symbiotic Relationships
Working with Aisera is different than any other vendor because of the relationship they foster with their customers/clients. It is a symbiotic relationship vs vendor managed. Working in collaboration to enhance our user experience and facilitate their day to day. - CUSTOMER SERVICE & SUPPORT ASSOCIATE10B+ USDHealthcare and BiotechReview Source
Aisera Chatbot
The product does a decent job of integrating with servicenow.