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Overview

Product Information on Alert Logic Managed Detection and Response (MDR)

Updated 13th October 2025

What is Alert Logic Managed Detection and Response (MDR)?

Alert Logic Managed Detection and Response is a software designed to provide continuous monitoring and threat detection across cloud, on-premises, and hybrid environments. The software uses advanced analytics and threat intelligence to identify suspicious activity and potential breaches. It offers automated response capabilities and incident management to support organizations in addressing security threats promptly. Alert Logic Managed Detection and Response streamlines compliance requirements and provides reporting tools for security teams. This software aims to support organizations in detecting, analyzing, and responding to cybersecurity threats while reducing the resources required for in-house monitoring and investigation.

Alert Logic Managed Detection and Response (MDR) Pricing

Alert Logic Managed Detection and Response is a service that uses a tiered subscription pricing model, with costs based on factors such as the number of assets, data ingestion, and selected service level. The service typically offers different plans with varying features, and pricing may differ depending on deployment size and monitoring requirements. Custom quotes are often provided based on specific organizational needs.

Overall experience with Alert Logic Managed Detection and Response (MDR)

Director, Information Security
<50M USD, IT Services
FAVORABLE

“Solid WAF product. Support team was very helpful during deployment. ”

4.0
Nov 27, 2018
PRO: The Alert Logic WSM works very well for blocking web attacks (sql injection, xss...etc). The dashboard view provides a quick insight into traffic and attack patterns. There are multiple configurations in which to specify how to handle policy violations, set up proxy routing and load balancing. The support team is very knowledgeable and responsive. CON: The interface is sometimes not intuitive and can be clunky. The WAF does not scan file upload attachments for malware.
GLOBAL CYBERSECURITY COE LEADER
10B - 30B USD, IT Services
CRITICAL

“Alert Logic MDR Solution's Technical Depth Ideal for Small and Mid-sized Firms”

3.0
Jan 15, 2025
Good Alert Logic MDR solution with the required technical depth suited for small and mid-sized businesses. However, the quality of technical support has nosedived a lot in the past 3-4 years.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Recommended Gartner Insights

  • Market Guide for Intrusion Detection and Prevention Systems (Retired)
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Logo of Alert Logic Managed Detection and Response (MDR)

Alert Logic Managed Detection and Response (MDR)

byLevelBlue
in
3.3
Market Presence: Intrusion Detection and Prevention Systems (Retired), Managed Security Services

About Company

Company Description

Updated 27th April 2026

Secure your organization at every stage with expert-led services and advanced solutions from LevelBlue. Advisory Services: Partner with our elite security experts to transform your defenses and maximize your cybersecurity investments. Manged Services: Work closely with LevelBlue cyber experts to enhance your security and accelerate your organization's resilience to cyber threats. Security Software: Empower your team with advanced products for email threat defense and database protection.

Company Details

Updated 27th April 2026
Company type
Private
Year Founded
2024
Head office location
United States
Number of employees
1001 - 5000
Website
http://www.levelblue.com

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Reviewer Insights for: Alert Logic Managed Detection and Response (MDR)
Performance of Alert Logic Managed Detection and Response (MDR) Across Market Features

Top Alert Logic Managed Detection and Response (MDR) Alternatives

Alert Logic Managed Detection and Response (MDR) Reviews and Ratings

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  • GLOBAL CYBERSECURITY COE LEADER
    10B+ USD
    IT Services
    Review Source

    Alert Logic MDR Solution's Technical Depth Ideal for Small and Mid-sized Firms

    3.0
    Jan 15, 2025
    Good Alert Logic MDR solution with the required technical depth suited for small and mid-sized businesses. However, the quality of technical support has nosedived a lot in the past 3-4 years.
  • Security Operations Engineer
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Not the nextgen product you want

    3.0
    Jul 17, 2020
    Very knowledgeable vendor support, however, thats where the positive experience for this product ends.
  • TechOps Specialist
    <50M USD
    Finance (non-banking)
    Review Source

    Gets You Where You Need To Go

    3.0
    Jan 10, 2019
    This is a service that does what you need it to, but it takes some fighting to get it there. Keep a close eye on it to make sure all goes well.
  • Director, Information Security
    <50M USD
    IT Services
    Review Source

    Solid WAF product. Support team was very helpful during deployment.

    4.0
    Nov 27, 2018
    PRO: The Alert Logic WSM works very well for blocking web attacks (sql injection, xss...etc). The dashboard view provides a quick insight into traffic and attack patterns. There are multiple configurations in which to specify how to handle policy violations, set up proxy routing and load balancing. The support team is very knowledgeable and responsive. CON: The interface is sometimes not intuitive and can be clunky. The WAF does not scan file upload attachments for malware.
  • Technology Lead
    1B-10B USD
    Software
    Review Source

    Difficult to Fine Tune the profiles and Debug Issues

    3.0
    Nov 22, 2018
    We are using Alert logic product since 4 years and had multiple challenges - 1. Not good Support 2. Limitation with the product 3. Profile based configuration hence impacting all the websites present under same profile. 4. Doesn't support DDoS Support 5. Taking more time to fine tune the profiles 6. Not giving solution for issues blocked in WAF 7. No latest patch available
...
Showing Result 1-5 of 42

Showing data for 44 ratings and reviews for Intrusion Detection and Prevention Systems (Retired) market. View all 83 ratings and reviews across markets for a complete picture.

3.3

(44 Ratings)

Rating Distribution

5 Star
55%
4 Star
30%
3 Star
11%
2 Star
5%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

4.6

Product Capabilities

4.3

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