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Overview

Service Information on Applause Application Testing Services

Updated 13th October 2025

What is Applause Application Testing Services?

Applause Application Testing Services is a software solution that provides testing capabilities for digital products across devices and platforms. It enables organizations to identify and address functional, usability, and localization issues in applications prior to release. The software uses a community-driven approach to access testers from various locations, allowing for real-world conditions and feedback. It supports integration with development workflows, facilitating continuous quality and test management throughout the application lifecycle. Applause Application Testing Services addresses business problems related to software quality assurance and user experience, helping organizations release stable and reliable applications that function effectively in diverse environments.

Applause Application Testing Services Pricing

Applause Application Testing Services follows a pricing model that is based on the scope of testing requirements, including factors such as test types, number of devices, and duration. The service generally offers customized pricing tailored to the needs of businesses, with costs varying depending on parameters such as project complexity, scale, and frequency of testing. Detailed quotes are typically provided upon request based on individual client specifications.

Overall experience with Applause Application Testing Services

Vice President
30B + USD, Banking
FAVORABLE

“Applause QA Review”

5.0
Aug 11, 2021
We are using their services for cross functional testing of languages on our website & applications. They have a good team with a lead in-place who takes care of operations & efficiencies. We have had a decent experience with them so far. All the work is outsourced at difference places geographically diversified. It is amazing that they have reached this level with a great QA network. They have dedicated resources with experience & ratings.
Product Manager
<50M USD, Retail
CRITICAL

“Applause easy to work with but quality of bugs reported lack impact to business”

2.0
Nov 2, 2017
Applause team members and test leads are great to work with but the quality of bugs and issues found lack significance and impact.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Recommended Gartner Insights

  • Market Guide for Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)

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Logo of Applause Application Testing Services

Applause Application Testing Services

byApplause
in Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)
4.8

About Company

Company Description

Updated 7th December 2023

Applause is a company specialized in testing and digital quality services. The main business problem it addresses involves providing authentic feedback on the quality of digital assets and experiences. The company's unique approach uses its platform and a global community of digital experts to deliver results. In contrast to conventional testing methodologies that may involve lab-based or offshore operations, Applause offers solutions with the speed, scalability, and adaptability needed by digitally-focused brands. Its testing results can influence the decision-making process regarding the release of digital products or services. This information aids development teams in enhancing their capabilities and expediting their work processes.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2007
Head office location
Framingham, United States
Number of employees
201 - 500
Website
http://www.applause.com

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Reviewer Insights for: Applause Application Testing Services
Performance of Applause Application Testing Services Across Market Features

Applause Application Testing Services Likes & Dislikes

Like

1. I like the fact that the team is geographically spread. This can be uniquely used, as in our case- we are using them for testing languages on our mobile applications as well as desktop applications. This helps us remove dependency of finding resources for specific language. 2. Their rates are lower than some of the. industry leading service providers. This can be a cost saving experience for smaller companies who require expertise at a lower cost. 3. They have a database of different devices held by their staff. This is very useful as it removes device based dependency for QA testing. 4. The team is strong & have expertise. They are diversified making it a competitive environment.

Like

Very attentive and reactive, easy to work with, accommodating

Like

The feature that I most appreciated is certainly the ability to adapt to our most varied needs by modifying the execution of the service in a very short time.

Dislike

1. Being geographically spread means that we will be less confident to share sensitive data & information related to our customers. It does not give us the confidence to work with them on all fronts. 2. Training resources will be a difficult task as they are all spread out. Hence they will not be interacting with each other as much or learn from each other as much. This makes management slightly difficult. With our current vendors we use otherwise, we just have to instruct them to get help from the other tester who is working in the same team. They will just walk by and get help from them, Although this can be sorted out in their model of working, the confidence level is slightly less. 3. Integration with our organization infrastructure to access data cannot be given to them based on our current vendor guidelines. Since they are spread out & we dont have any control over data, our guidelines dont allow us to work with them on all projects. Only projects that dont share specific data can be shared with them.

Dislike

Test leads do not understand product enough to transfer knowledge to testers and therefore, generate insightful findings/bugs

Dislike

One aspect that can be improved is the possibility of recruiting functional experts in the relevant sector

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Applause Application Testing Services Reviews and Ratings

Filter Reviews
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Last 12 Months
Star Rating
Reviewer Type
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Reviewer's Industry
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  • Vice President
    10B+ USD
    Banking
    Review Source

    Applause QA Review

    5.0
    Aug 10, 2021
    We are using their services for cross functional testing of languages on our website & applications. They have a good team with a lead in-place who takes care of operations & efficiencies. We have had a decent experience with them so far. All the work is outsourced at difference places geographically diversified. It is amazing that they have reached this level with a great QA network. They have dedicated resources with experience & ratings.
  • Head Of Software Factory
    1B-10B USD
    Healthcare and Biotech
    Review Source

    A quick and precise test service adaptable to the needs and characteristics of any product

    5.0
    Sep 7, 2020
    The ideal service for testing a software product, the yield is optimal in the case of an agile development model, so as to exploit the adaptability and speed of response of the service. It allowed us to start testing the model on small features and then extend it to the entire software development cycle.
  • Software Test Manager
    10B+ USD
    Telecommunication
    Review Source

    Great partner supporting complex automation requirements aiding the driving of change!

    5.0
    Aug 24, 2020
    Despite challenging requirements and very bespoke automation solutions Applause has delivered every time and continue to provide high level of service every day of the week. Always available, quick to react and adapt as well as being proactive in the collaboration Applause quickly learnt our business and products to enure the service delivered was what fit rather than what we maybe initial thought we required. Amazing relationship between our companies and incredibly smart people resourced to the project whether managing the account or coding the solutions.
  • Project Manager
    10B+ USD
    Healthcare and Biotech
    Review Source

    Geniune Testing company with a very efficient Crowd large-scale capacity

    5.0
    Aug 14, 2020
    My company is working with Applause to perform manual non-regression crowd testing on a large scale scope : multi country, multi language , multi devices Applause company is very efficient in terms of agility and time-to-market. The customer relationship is high quality, they listen and optimize the test cycle. It's a true efficient pleasure to work with them.
  • Manager, Software Engineering
    50M-1B USD
    Real Estate
    Review Source

    World class testing which helps drive our agile business.

    5.0
    Aug 12, 2020
    Applause is crucial to our business and in releasing our product to the market in the cadence which is required. Applause has always brought a very experienced view to our testing strategy and has been able to execute our test plans in very short order.
...
Showing Result 1-5 of 42

4.8

(50 Ratings)

Rating Distribution

5 Star
72%
4 Star
24%
3 Star
2%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Planning & Transition

4.7

Delivery & Execution

4.7

Service Capabilities

4.7