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  3. ArcGIS
Logo of ArcGIS

ArcGIS

byEsri
in
3.7
Market Presence: Geospatial Information Systems for Energy and Utilities, Drone Analytics Software

Overview

Product Information on ArcGIS

Updated 13th October 2025

What is ArcGIS?

ArcGIS is a software developed by Esri designed for geographic information system applications, enabling users to analyze, visualize, and interpret spatial data. The software provides tools for mapping, spatial analytics, and location intelligence, supporting workflows that involve data management, geocoding, network analysis, and imagery processing. ArcGIS facilitates the integration of spatial data with business systems, helping organizations manage assets, plan projects, and make informed decisions based on geographic patterns and trends. The software addresses business needs in sectors such as urban planning, transportation, natural resources, and public safety by supporting collaboration and sharing of spatial insights across different teams and stakeholders.

ArcGIS Pricing

ArcGIS software uses a subscription-based pricing model with different tiers depending on user type, features, and deployment options. Pricing for the software varies by individual, organization, and industry use case, with options for annual or monthly payments. Access to additional modules, capabilities, or data may require separate licensing or add-ons.

Overall experience with ArcGIS

GIS DEVELOPER
50M - 250M USD, Energy and Utilities
FAVORABLE

“SiteScan is the easiest choice for existing esri Users”

5.0
Nov 17, 2025
The customer experience was excellent, the sitescan product works exactly as it is supposed to and was advertised as.
Data And Analytics Manager
Gov't/PS/ED <5,000 Employees, Education
CRITICAL

“ArcGIS Excels in Drone Data Processing But Faces Stability and Update Issues”

3.0
Feb 24, 2026
ArcGIS is a highly capable software for most geospatial and drone analytics functions. However, despite its strengths, the most notable drawback is system stability due to occasional crashing. Also, frequent updates that require system level access with administration privileges are cumbersome and time consuming in large organisations where IT controls are tightly managed. Another limitation is the lack of seamless integration with Microsoft OneDrive.

About Company

Company Description

Updated 14th August 2025

Esri, a global provider of geographic information system (GIS) software, location intelligence, and mapping, helps customers unlock the full potential of data to improve operational and business results. Founded in 1969 in Redlands, California, USA, Esri software is deployed in hundreds of thousands of organizations globally, including Fortune 500 companies, government agencies, nonprofit institutions, and universities. Esri has regional offices, international distributors, and partners providing local support in over 100 countries on six continents. With a focus on geospatial technology and analytics, Esri engineers solutions that leverage a geographic approach to solving complex problems by placing them in the context of location.

Company Details

Updated 14th August 2025
Company type
Private
Year Founded
1969
Head office location
Redlands, United States
Number of employees
5001 - 10000
Website
https://www.esri.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top ArcGIS Alternatives

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4.3
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2. PrecisionAnalytics
4
(2 Ratings)
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3. PIX4Dmapper
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Peer Discussions

ArcGIS Reviews and Ratings

Showing data for 5 ratings and reviews for Drone Analytics Software market. View all 34 ratings and reviews across markets for a complete picture.

3.7

(5 Ratings)

Rating Distribution

5 Star
20%
4 Star
40%
3 Star
40%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.8

Integration & Deployment

4.4

Service & Support

3.8

Product Capabilities

4.2

Filter Reviews
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Last 12 Months
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Reviewer's Region
Reviewer's Job Function
  • Data And Analytics Manager
    Gov't/PS/Ed
    Education
    Review Source

    ArcGIS Excels in Drone Data Processing But Faces Stability and Update Issues

    3.0
    Feb 24, 2026
    ArcGIS is a highly capable software for most geospatial and drone analytics functions. However, despite its strengths, the most notable drawback is system stability due to occasional crashing. Also, frequent updates that require system level access with administration privileges are cumbersome and time consuming in large organisations where IT controls are tightly managed. Another limitation is the lack of seamless integration with Microsoft OneDrive.
  • GIS DEVELOPER
    50M-1B USD
    Energy and Utilities
    Review Source

    SiteScan is the easiest choice for existing esri Users

    5.0
    Nov 17, 2025
    The customer experience was excellent, the sitescan product works exactly as it is supposed to and was advertised as.
  • Data Analyst
    10B+ USD
    Energy and Utilities
    Review Source

    Drone2Map and SiterScan Integration Beneficial Yet Hampered by Speed and Cost

    3.0
    Sep 10, 2025
    My overall experience with ArcGIS Drone2Map and SiterScan has been mixed. While they offer seamless integration with Esri, which is valuable for for our workflows, the performance is often slow and clunky
  • TEACHING FACULTY, ASSISTANT PROFESSOR
    Gov't/PS/Ed
    Education
    Review Source

    ArcGIS- Excellent tool for GIS Data collection,Analyzing, Creating 2D & 3D Maps

    4.0
    Nov 2, 2023
    We use ArcGIS in our Drone research project to collect location details, visualize and analyze the collected data by sharing details for collaborative study, and uncover the location patterns. which enables the field people to make informative decisions.
  • Director of Strategy
    50M-1B USD
    Finance (non-banking)
    Review Source

    Cost Effective and highly efficient Drone Analytics Software

    4.0
    Oct 31, 2023
    Exceptional Cost Effective product to run all analysis of Weather or environment related data. This geo location data is provided to the agri community to consume to increase productivity etc which increase their engagement on our app
Showing Result 1-5 of 5

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Reviewer Insights for: ArcGIS
Performance of ArcGIS Across Market Features

ArcGIS Likes & Dislikes

Like

The ease of use is excellent. Flight planning can be a little tricky, but the ease of rendering once the flight is over is seamless. With everything being cloud based, we just send the data and forget it. The ease of importing everything into ArcGIS Online for internal review and customer delivery is also a huge feature.

Like

What I like most about ArcGIS is the accuracy and reliability of its drone data processing. It consistently produces high quality 2D and 3D outputs which are essential in my professional use cases in estate management such as building construction inspections and modelling. Another standout is its seamless integration with the wider ArcGIS ecosystem, allowing users to easily combine drone-derived data with existing GIS layers, enabling better decision making across teams. Finally, the enterprise-grade security and scalability offered by ArcGIS is a huge plus.

Like

Data can be shared in the form of maps, reports, and dashboards. It can be used as a stand-alone or integrated with other solutions. Its 3D GIS module can convert data into smart 3D models. It is easy to deploy and customize.

Dislike

The flight planning can be a little tricky, especially if you do not have the ArcGIS Flight app or a compatible drone

Dislike

One of the biggest issues is stability. ArcGIS can occasionally crash, particularly when working with large datasets or complex drone projects, which disrupts workflows. The update and installation process is also frustrating in an enterprise environment. Updates require administrator privileges, making it cumbersome in large organisations where we depend on central IT teams for installations and updates. Another major drawback is poor integration with Microsoft OneDrive

Dislike

Little costlier than competitors. Licensing requirement. Hardware requirements.