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  3. AT&T 5G
Logo of AT&T 5G

AT&T 5G

byAT&T
in 5G Enterprise Data Services
4.0

Overview

Service Information on AT&T 5G

Updated 13th October 2025

What is AT&T 5G?

AT&T 5G is a wireless software designed to enable high-speed mobile connectivity using fifth-generation network technology. It supports enhanced data transmission, reduced latency, and increased device capacity for a range of applications including smartphones, tablets, and internet-enabled devices. The software facilitates efficient real-time communication, cloud access, and supports bandwidth-intensive business activities such as video conferencing and mobile workforce operations. It is intended to solve business challenges related to data speed, connection reliability, and scalable network performance in environments requiring uninterrupted wireless connectivity.

AT&T 5G Pricing

AT&T 5G is a service that uses a tiered pricing model, where charges are based on the selected data plan, with different options available for individual and family use, and may include unlimited data or fixed data allowances with varying speeds and coverage. Additional costs may apply for device access and international use.

Overall experience with AT&T 5G

Manager, Project Management
50M - 250M USD, Banking
FAVORABLE

“The Trade-Off of AT&T 5G: Better Wireless Service at a Higher Cost”

5.0
Jan 22, 2025
Our experience with AT&T 5G has been top notch. A sales person called us on a whim and he sold us. We switched to their service after a few meetings and have not regretted it!
Chief of Staff
<50M USD, Software
CRITICAL

“Business Nightmare: Unpacking the Difficult Setup Process”

1.0
Jan 3, 2025
Getting this set up for our business was an absolute nightmare. Took multiple phone calls, payment page was massively difficult to set up.

About Company

Company Description

Updated 21st April 2024

AT&T is primarily focused on simplifying the technological needs of its customers by creating an interconnected world where all devices and services operate cohesively. The main challenge it aims to tackle revolves around delivering the human benefits of technology in ways that seemed unattainable before. The collective drive and commitment of the AT&T team play a vital role in this endeavor. AT&T engages a large number of individuals, providing them with the tools to connect with their surroundings. The company goes beyond providing links to third-party content, but it doesn't adopt or endorse these materials, offering them purely for informational purposes.

Company Details

Updated 18th September 2025
Company type
Public
Year Founded
1885
Head office location
Dallas, United States
Number of employees
10001+
Website
http://www.att.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: AT&T 5G

AT&T 5G Likes & Dislikes

Like

Since we have been using AT&T 5G I have noticed faster data speeds and a much more stable/reliable connection when we use it. It has really helped our team members!

Like

Honestly, I did not like anything about this service and would not recommend it to anyone. The only thing that I like about it is that AT&T will convert your VOIP Google Voice # to a real number which is useful for porting it to other platforms.

Like

What I like most with AT&T 5G is that it is super fast where the network is up and excellent in places where the coverage is good. If I am in a strong signal zone, it gives remarkable download and upload speeds. For example, it will be smooth and enjoyable to stream HD videos, do online gaming, and video conferencing. Moreover, there is low latency, enhancing the experience even more by reducing lag in real-time applications. i also welcome the fact that AT&T is trying to extend its 5G infrastructure since it proves the company tries to be better with connectivity and service quality over time.

Dislike

AT&T 5G has been great, I suppose the one negative is a price increase but its kind of a pay for what you get. We are getting better wireless service but paying more, a good trade off in my opinion.

Dislike

The onboarding, setup, and payment process was massively difficult for pay as you go customers. It was not remotely self-service.

Dislike

And with AT&T 5G, the worst that I can say is that it's inconsistent. for most of it, living in rural or suburban counties, this service may be superb inside major cities; however, in places with weak signals over 5G, I mostly find myself reverting to 4G. Additionally, this significantly drops in speed in places or instances of peak usage, thereby affecting my overall experience. I have also found that customer service is hit or miss. It will take a great deal of waiting and many contacts for any connectivity problems to be sorted out, or even any details about the plan.

Top AT&T 5G Alternatives

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4.5
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Peer Discussions

AT&T 5G Reviews and Ratings

4.0

(5 Ratings)

Rating Distribution

5 Star
60%
4 Star
20%
3 Star
0%
2 Star
0%
1 Star
20%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.8

Planning & Transition

4.0

Delivery & Execution

4.2

Service Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Manager, Project Management
    50M-1B USD
    Banking
    Review Source

    The Trade-Off of AT&T 5G: Better Wireless Service at a Higher Cost

    5.0
    Jan 22, 2025
    Our experience with AT&T 5G has been top notch. A sales person called us on a whim and he sold us. We switched to their service after a few meetings and have not regretted it!
  • Chief of Staff
    <50M USD
    Software
    Review Source

    Business Nightmare: Unpacking the Difficult Setup Process

    1.0
    Jan 3, 2025
    Getting this set up for our business was an absolute nightmare. Took multiple phone calls, payment page was massively difficult to set up.
  • Data Scientist
    <50M USD
    Software
    Review Source

    Enjoying Lightning Fast Speeds but Facing Poor Rural Coverage with AT&T 5G

    4.0
    Oct 11, 2024
    Overall, my experience with AT&T 5G has been-as is expected-frustrating and great all at once. Where the coverage is strong, on the one hand, it's an impressively fast network that greatly enhances browsing, streaming, and downloads. Low latency is especially nice for things like online gaming and video calls. The flipside of this, however, is spotty coverage in rural or less populated areas; as in, the connection sometimes popping to 4G, or even dropping altogether. There's great promise for at7t 5g, but overall, experience is going to vary depending on your locale.
  • SR ACCOUNT MANAGER
    50M-1B USD
    IT Services
    Review Source

    Strong connectivity & high speed

    5.0
    Oct 8, 2024
    I Appreciate AT&T 5G service for their fast speed and improved connectivity but cost can be a issue for users. But despite this issue, many find this worthwhile because of connectivity in urban areas.
  • SALESFORCE DEVELOPER
    <50M USD
    IT Services
    Review Source

    A game changer in connetivity

    5.0
    Feb 29, 2024
    AT&T 5G fast reliable nationwide connectivity experience anywhere anytime
Showing Result 1-5 of 5

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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