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BackBox

byBackBox
in
4.5
Market Presence: Network Automation Platforms, Continuous Configuration Automation Tools (Transitioning to Infrastructure Automation and Orchestration Tools)

Overview

Product Information on BackBox

Updated 13th October 2025

What is BackBox?

BackBox is a software designed to automate backup, recovery, and management of network and security device configurations across a range of environments. The software enables scheduling and execution of configuration backups, streamlines recovery processes, and helps maintain compliance by monitoring changes and ensuring devices are running approved versions. BackBox supports integration with various vendors, offering centralized visibility and reporting for device status and configuration audits. Businesses use this software to reduce manual intervention, address operational risks, enhance disaster recovery preparedness, and maintain consistent configurations in complex network infrastructures.

BackBox Pricing

BackBox software uses a subscription-based pricing model where fees are determined by the number of devices managed and the selected feature set, typically offered in annual or multi-year terms with options to scale based on organizational requirements.

Overall experience with BackBox

It System Network Administrador
500M - 1B USD, IT Services
FAVORABLE

“Cross-Vendor Device Support Effective Yet Alerting System Lacked Granularity And Filtering”

4.0
May 13, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Senior Software Engineer
50M - 250M USD, Software
CRITICAL

“Want to begin with Cyber security , go with Backbox ”

3.0
Feb 21, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 11th June 2025

More than 500 enterprises worldwide trust BackBox as their network cyber resilience platform. BackBox includes support for network devices from over 180 vendors, thousands of pre-built automations, and a no-code way to create new ones. BackBox empowers teams with the confidence to automate critical network processes, maintain business continuity during disruptions, and recover swiftly. From backups and OS updates to configuration compliance and vulnerability management, BackBox ensures that automations deliver consistent, reliable outcomes.

Company Details

Updated 11th June 2025
Company type
Private
Year Founded
2009
Head office location
Dallas, United States
Number of employees
11 - 50
Website
https://www.backbox.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

BackBox Reviews and Ratings

4.5

(72 Ratings)

Rating Distribution

5 Star
60%
4 Star
36%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • It System Network Administrador
    50M-1B USD
    IT Services
    Review Source

    Cross-Vendor Device Support Effective Yet Alerting System Lacked Granularity And Filtering

    4.0
    May 13, 2026
    We've been running BackBox in our multi-site network environment for just over a year, primarily for automated configuration backup and compliance auditing across our firewall and switching infrastructure. The platform covered a gap we'd been patching manually for too long. Deployment was straightforward and the device coverage out of the box was broader than most alternatives we evaluated.
  • It System Network Administrador
    50M-1B USD
    IT Services
    Review Source

    Cross-Vendor Device Support Effective Yet Alerting System Lacked Granularity And Filtering

    4.0
    May 13, 2026
    We've been running BackBox in our multi-site network environment for just over a year, primarily for automated configuration backup and compliance auditing across our firewall and switching infrastructure. The platform covered a gap we'd been patching manually for too long. Deployment was straightforward and the device coverage out of the box was broader than most alternatives we evaluated.
  • Read All 73 Reviews

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BackBox Likes & Dislikes

Like

The automated backup scheduling works reliably across a heterogeneous device estate including FortiGate, Cisco and HPE without needing custom scripting for each vendor. The compliance reporting gives us an auditable trail that simplified our last internal security review considerably. The task automation for repetitive config changes has also reduced human error on routine operations across our sites.

Like

The automated backup scheduling works reliably across a heterogeneous device estate including FortiGate, Cisco and HPE without needing custom scripting for each vendor. The compliance reporting gives us an auditable trail that simplified our last internal security review considerably. The task automation for repetitive config changes has also reduced human error on routine operations across our sites.

Like

The automated backup scheduling works reliably across a heterogeneous device estate including FortiGate, Cisco and HPE without needing custom scripting for each vendor. The compliance reporting gives us an auditable trail that simplified our last internal security review considerably. The task automation for repetitive config changes has also reduced human error on routine operations across our sites.

Dislike

It does not work well with complex systems like other such tools in the market do. Taking on a wide-ranging cybersecurity challenge is not in its appetite.

Dislike

It does not work well with complex systems like other such tools in the market do. Taking on a wide-ranging cybersecurity challenge is not in its appetite.

Dislike

It does not work well with complex systems like other such tools in the market do. Taking on a wide-ranging cybersecurity challenge is not in its appetite.

User Sentiment About BackBox
Performance of BackBox Across Market Features
Reviewer Insights for: BackBox
Deciding Factors: BackBox Vs. Market Average