As the enterprise IT management division of Zoho Corp., ManageEngine empowers you to take control of your IT, from your security, networks, and servers to your applications, service desk, Active Directory, desktops, and mobile devices.
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The initial set up is very easy, you just have to provide the login details by creating the credential profiles only once, the rest of the work it does itself
Cost effectiveness and Easy ROI is the main USP. Most of the enterprise grade Network Configuration Managers are far more costly. Availability of the skillset is easy and abundant. Tool is easy to learn and reporting is good. Scheduling of reports / alerts is easy. Can be used if you are an existing customer of ManageEngine as you can leverage the knowledge of the GUI and ManageEngine interface. Maintaining the deployment and Patching etc is easy for on-prem deployment.
It automates multi-vendor configuration backups and alerts us to config drift the second an unauthorized change occurs.
there is learning phase during the initial set up and customization
Lacks features which are available in the competition. Native integration with few of the leading OEMs is limited. Configuring complex devices is very difficult and cumbersome. Dashboards needs to be improved and made more useful.
Creating custom device templates is tedious, and the dashboard UI can be sluggish when managing high device counts.