• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. BBM Enterprise
Logo of BBM Enterprise

BBM Enterprise

byBlackBerry
in Instant Communications Security and Compliance
3.9

Overview

Product Information on BBM Enterprise

Updated 13th October 2025

What is BBM Enterprise?

BBM Enterprise is a secure instant messaging software designed to facilitate communication and collaboration for organizations. The software offers encrypted messaging, voice and video calling, file sharing, group chat functionality, read and delivery notifications, and message editing and retracting capabilities. BBM Enterprise enables users to communicate confidentially across devices including smartphones, tablets, and desktops. The software provides controls for message expiration and data usage policies, aiming to support compliance and data protection requirements in regulated industries. It addresses the need for encrypted enterprise-level messaging and supports integration with existing IT infrastructure for increased workforce productivity and information security.

BBM Enterprise Pricing

BBM Enterprise software offers subscription-based pricing with options for monthly or annual payment plans. Pricing is typically structured per user, allowing organizations to scale based on the number of active users. The software may offer volume licensing for larger deployments and includes core features as part of the base subscription. Premium features, support, or integrations may incur additional charges depending on selected plan tiers.

Overall experience with BBM Enterprise

Materials Engineer
30B + USD, Manufacturing
FAVORABLE

“A good system rolled out in the company - makes communications more easy”

4.0
Sep 18, 2019
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Network Manager
3B - 10B USD, Manufacturing
CRITICAL

“Easy to implement & users came to like it after initial push back”

3.0
Mar 21, 2018
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 27th January 2025

BlackBerry (NYSE: BB; TSX: BB) provides enterprises and governments the intelligent software and services that power the world around us. Based in Waterloo, Ontario, the company’s high-performance foundational software enables major automakers and industrial giants alike to unlock transformative applications, drive new revenue streams and launch innovative business models, all without sacrificing safety, security, and reliability. With a deep heritage in Secure Communications, BlackBerry delivers operational resiliency with a comprehensive, highly secure, and extensively certified portfolio for mobile fortification, mission-critical communications, and critical events management.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1984
Head office location
Waterloo, Ontario, Canada
Number of employees
1001 - 5000
Annual Revenue
500M-1B USD
Website
www.blackberry.com

Do You Manage Peer Insights at BlackBerry?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top BBM Enterprise Alternatives

Logo of TigerConnect Clinical Collaboration Platform
1. TigerConnect Clinical Collaboration Platform
4.5
(9 Ratings)
Logo of Armour Samsung Mobile
2. Armour Samsung Mobile
4.4
(5 Ratings)
Logo of BBM Protected (Legacy)
3. BBM Protected (Legacy)
4.3
(4 Ratings)
View All Alternatives

Peer Discussions

BBM Enterprise Reviews and Ratings

3.9

(3 Ratings)

Rating Distribution

5 Star
0%
4 Star
67%
3 Star
33%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Materials Engineer
    10B+ USD
    Manufacturing
    Review Source

    A good system rolled out in the company - makes communications more easy

    4.0
    Sep 18, 2019
    Blackberry mobile is great for the workplace, able to be downloaded on different manufacturer's devices so not limited to using blackberry phones. Good system for communication with colleagues.
  • Materials Engineer
    10B+ USD
    Manufacturing
    Review Source

    A good system rolled out in the company - makes communications more easy

    4.0
    Sep 18, 2019
    Blackberry mobile is great for the workplace, able to be downloaded on different manufacturer's devices so not limited to using blackberry phones. Good system for communication with colleagues.
  • Read All 3 Reviews

    Get unlimited access to verified peer reviews and insights

    Read unlimited Gartner-vetted product reviews
    View and share valuable product insights
    Download full product profiles
    Review products you use today

Recommended Gartner Insights

  • Market Guide for Instant Communications Security and Compliance
Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

Reviewer Insights for: BBM Enterprise
Performance of BBM Enterprise Across Market Features

BBM Enterprise Likes & Dislikes

Like

How it makes communicating with colleagues and suppliers etc so much easier. It is like having a mini laptop and allows you to work from any location.

Like

How it makes communicating with colleagues and suppliers etc so much easier. It is like having a mini laptop and allows you to work from any location.

Like

How it makes communicating with colleagues and suppliers etc so much easier. It is like having a mini laptop and allows you to work from any location.

Dislike

Nothing, really. Users felt that BlackBerry was old, so didn't embrace it at the beginning.

Dislike

Nothing, really. Users felt that BlackBerry was old, so didn't embrace it at the beginning.

Dislike

Nothing, really. Users felt that BlackBerry was old, so didn't embrace it at the beginning.