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  3. BBM Enterprise
Logo of BBM Enterprise

BBM Enterprise

byBlackBerry
in Instant Communications Security and Compliance
3.8

Overview

Product Information on BBM Enterprise

Updated 13th October 2025

What is BBM Enterprise?

BBM Enterprise is a secure instant messaging software designed to facilitate communication and collaboration for organizations. The software offers encrypted messaging, voice and video calling, file sharing, group chat functionality, read and delivery notifications, and message editing and retracting capabilities. BBM Enterprise enables users to communicate confidentially across devices including smartphones, tablets, and desktops. The software provides controls for message expiration and data usage policies, aiming to support compliance and data protection requirements in regulated industries. It addresses the need for encrypted enterprise-level messaging and supports integration with existing IT infrastructure for increased workforce productivity and information security.

BBM Enterprise Pricing

BBM Enterprise software offers subscription-based pricing with options for monthly or annual payment plans. Pricing is typically structured per user, allowing organizations to scale based on the number of active users. The software may offer volume licensing for larger deployments and includes core features as part of the base subscription. Premium features, support, or integrations may incur additional charges depending on selected plan tiers.

Overall experience with BBM Enterprise

Materials Engineer
30B + USD, Manufacturing
FAVORABLE

“A good system rolled out in the company - makes communications more easy”

4.0
Sep 18, 2019
Blackberry mobile is great for the workplace, able to be downloaded on different manufacturer's devices so not limited to using blackberry phones. Good system for communication with colleagues.
Network Manager
3B - 10B USD, Manufacturing
CRITICAL

“Easy to implement & users came to like it after initial push back”

3.0
Mar 21, 2018
Worked well, our main issue was user feedback, as most felt that BlackBerry was "Old stuff" and didn't want to use it. We wound up getting a push from upper management due to security, so we were able to 'force' our users to use it.

About Company

Company Description

Updated 27th January 2025

BlackBerry (NYSE: BB; TSX: BB) provides enterprises and governments the intelligent software and services that power the world around us. Based in Waterloo, Ontario, the company’s high-performance foundational software enables major automakers and industrial giants alike to unlock transformative applications, drive new revenue streams and launch innovative business models, all without sacrificing safety, security, and reliability. With a deep heritage in Secure Communications, BlackBerry delivers operational resiliency with a comprehensive, highly secure, and extensively certified portfolio for mobile fortification, mission-critical communications, and critical events management.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1984
Head office location
Waterloo, Ontario, Canada
Number of employees
1001 - 5000
Annual Revenue
500M-1B USD
Website
www.blackberry.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: BBM Enterprise
Performance of BBM Enterprise Across Market Features

BBM Enterprise Likes & Dislikes

Like

How it makes communicating with colleagues and suppliers etc so much easier. It is like having a mini laptop and allows you to work from any location.

Like

It just works. I was a long time BlackBerry user, so I was on board from the beginning.

Like

It was very reliable and solved a lot of issues

Dislike

Interface could be improved

Dislike

Nothing, really. Users felt that BlackBerry was old, so didn't embrace it at the beginning.

Dislike

The requirement to have multiple apps on your phone was a little clunky, but because you didn't actually have to click on them to access (it automatically did this) I found that it wasn't that big of a deal.

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Peer Discussions

BBM Enterprise Reviews and Ratings

3.8

(3 Ratings)

Rating Distribution

5 Star
0%
4 Star
67%
3 Star
33%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.0

Integration & Deployment

4.0

Service & Support

3.7

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Materials Engineer
    10B+ USD
    Manufacturing
    Review Source

    A good system rolled out in the company - makes communications more easy

    4.0
    Sep 18, 2019
    Blackberry mobile is great for the workplace, able to be downloaded on different manufacturer's devices so not limited to using blackberry phones. Good system for communication with colleagues.
  • Senior Financial Analyst
    <50M USD
    Software
    Review Source

    Reliable Service and Great User Interface

    4.0
    Jan 17, 2019
    My company used Good for about a year before pivoting to BBM. The transition was a great decision and this platform fulfilled the needs of our mobile email requirements far better than Good. It seemed to operate much more effectively with our internal address book and calendars. It also integrated into my iphone much more effectively and there seemed to be way less bugs to call IT about when using.
  • Network Manager
    1B-10B USD
    Manufacturing
    Review Source

    Easy to implement & users came to like it after initial push back

    3.0
    Mar 21, 2018
    Worked well, our main issue was user feedback, as most felt that BlackBerry was "Old stuff" and didn't want to use it. We wound up getting a push from upper management due to security, so we were able to 'force' our users to use it.
Showing Result 1-3 of 3

Recommended Gartner Research

  • Market Guide for Instant Communications Security and Compliance

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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