Overview
Service Information on Blackpanda Digital Forensics and Incident Response Retainer Services
What is Blackpanda Digital Forensics and Incident Response Retainer Services?
Blackpanda Digital Forensics and Incident Response Retainer Services Pricing
Overall experience with Blackpanda Digital Forensics and Incident Response Retainer Services
“Reliable Incident Response Partner with highly potential service offerings”
About Company
Company Description
Blackpanda, with its headquarters in Singapore and expanded presence across Southeast and East Asia, is a cyber security firm. Its main focus lies in provision of high-quality incident response and digital forensics services specific to the region. The services provided by Blackpanda aim to deliver comprehensive and pragmatic solutions for cyber resiliency and risk mitigation for companies of all sizes. The primary goal of the company is to democratize cyber security resiliency across Asia, making these services accessible to both large-scale corporations and small to medium enterprises. The team at Blackpanda consists of professionals from various fields including risk and security from international military special forces, intelligence, forensics, and law enforcement. Their expertise allows them to provide swift response and effective management in crisis situations.
Company Details
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Reviewer Insights for: Blackpanda Digital Forensics and Incident Response Retainer Services
Performance of Blackpanda Digital Forensics and Incident Response Retainer Services Across Market Features
Blackpanda Digital Forensics and Incident Response Retainer Services Likes & Dislikes
The product (IR-X) is unique in the market right now. The product extends IR coverage to those who may not used to be able to afford them The product can be weaved into our service bundle and packages
expertise and experience in handling complex Cybersecurity incidents consistently prompt in reply and execution transparent and pro-active communication
Response times, Ease of use, monthly meetings.
There are no multiple users accounts support for IR-X portal access for single entity. There is no way to top up the IR-1 credit within the same year after utilisation due to false positive activation. There is no material, quick tips or guide to educate or prepare IR-X users (non-cyber trained and without cyber domain knowledge) on what are the steps involved in identifying an cyber incident.
fixed pricing (little negotiation flexibility) need to buy a certain number of hours upfront No partner in Myanmar that could deliver Cybersecurity training in Burmese language.
Partner service response may not always be as good as them.
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Peer Discussions
Blackpanda Digital Forensics and Incident Response Retainer Services Reviews and Ratings
- Business Development Manager<50M USDIT ServicesReview Source
Reliable Incident Response Partner with highly potential service offerings
As a reseller, we were given the flexibility to customise Blackpanda service offering into our package to our end clients, we also received timely response and support for deployment and account registration for Blackpanda services for end client immediately after the request was shared to the team. - Chief Executive Officer<50M USDServices (non-Government)Review Source
Blackpanda is excellent in handling and resolving very complex Cybersecurity incidents.
Blackpanda delivered an outstanding customer service in helping us managing a very difficult situation. Their expertise, advise and promptness in reply was excellent and in retrospect an exact match of the skill set needed to handle the incident and its complexity. - Head of Technology<50M USDTravel and HospitalityReview Source
Overall great support and service provided by the Black Panda Team with a personal touch.
Black Panda as a service provider and support are truly great and provide the upmost professional support and have a good response time. They are only limited by their product partner. - Director for SOC50M-1B USDMediaReview Source
Best time to market 3rd party compromise assessment if everything is integrated to EDR
Integration is simple as they just need access to the EDR tool. It would have been great if their capabilities extend to AWS native security event monitoring solutions to cover more attack surface.