• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In

Overview

Service Information on Kroll Digital Forensics and Incident Response Retainer Services

Updated 13th October 2025

What is Kroll Digital Forensics and Incident Response Retainer Services?

Kroll Digital Forensics and Incident Response Retainer Services is a service designed to support organizations in preparing for, responding to, and investigating cybersecurity incidents. The service includes access to forensic experts who analyze compromised systems, identify the scope and cause of incidents, and help contain and remediate threats. It provides guidance on digital evidence preservation, assists in threat detection and intelligence gathering, and supports the development of response strategies. The service addresses business challenges related to minimizing downtime, data loss, and operational disruption during security incidents, as well as ensuring regulatory compliance through structured incident management processes.

Kroll Digital Forensics and Incident Response Retainer Services Pricing

Kroll Digital Forensics and Incident Response Retainer Services offers pricing based on retainer agreements, where organizations purchase an annual service allocation tailored to anticipated incident response needs The service pricing varies depending on the selected service package duration and scope, as well as additional hours or resources that may be required beyond the retainer

Overall experience with Kroll Digital Forensics and Incident Response Retainer Services

Manager, Project Management
50M - 250M USD, Transportation
FAVORABLE

“Industry experts and excellent resources. ”

5.0
Mar 8, 2024
All Kroll personnel dealt with here extremely professional and provided the support required during a critical period for the business.
There are no reviews in this category.
CRITICAL

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Recommended Gartner Insights

  • Market Guide for Digital Forensics and Incident Response Retainer Services

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

  1. Home
  2. /
  3. Kroll Digital Forensics and Incident Response Retainer Services
Logo of Kroll Digital Forensics and Incident Response Retainer Services

Kroll Digital Forensics and Incident Response Retainer Services

byKroll
in Digital Forensics and Incident Response Retainer Services
4.9

About Company

Company Description

Updated 7th December 2023

Kroll is a provider of independent risk and financial advisory solutions, utilizing their distinctive knowledge, data, and technology to assist clients in navigating intricate demands. With a team comprising over 6,500 professionals globally, Kroll brings into play nearly a century's worth of expertise in risk management, governance, transactions, and valuation. The company develops advanced solutions and offers intelligence that equips its clients with the foresight required to construct a lasting competitive edge. Kroll's values play a pivotal role in defining its relationships with clients and communities.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1932
Head office location
New York, United States
Number of employees
5001 - 10000
Website
https://www.kroll.com

Do You Manage Peer Insights at Kroll?

Access Vendor Portal to update and manage your profile.

Reviewer Insights for: Kroll Digital Forensics and Incident Response Retainer Services
Performance of Kroll Digital Forensics and Incident Response Retainer Services Across Market Features

Kroll Digital Forensics and Incident Response Retainer Services Likes & Dislikes

Like

Access to industry experts and advice provided.

Like

World-class service (making it easy for the victim company to choose); incredibly user-friendly to ultimate clients and fellow service providers; and generally nice people, making it easy to address any issues that have arisen.

Like

1) Expertise of resources; most of resources that I have dealt with have historically worked with law enforcement agencies or have worked with top-tier financial institutes in their previous roles. 2) Efficiency - Projects are delivered in efficient manner; irrespective of size and scale of compromise. 3) Overall hand-holding that Kroll provides to impacted teams during time of crisis.

Dislike

Some of the software implementation was more complex than expected, however we were supported in troubleshooting.

Dislike

It used to be fairly difficult negotiating terms, because of the approach taken by their legal team. However, this is getting easier with the addition of an on-the-ground legal team in Asia.

Dislike

None.

Top Kroll Digital Forensics and Incident Response Retainer Services Alternatives

Logo of Check Point Infinity Global Services
1. Check Point Infinity Global Services
4.6
(80 Ratings)
Logo of CrowdStrike Digital Forensics and Incident Response Retainer Services
2. CrowdStrike Digital Forensics and Incident Response Retainer Services
4.8
(43 Ratings)
Logo of Group-IB Digital Forensics and Incident Response Retainer Services
3. Group-IB Digital Forensics and Incident Response Retainer Services
4.4
(16 Ratings)
View All Alternatives

Kroll Digital Forensics and Incident Response Retainer Services Reviews and Ratings

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Manager, Project Management
    50M-1B USD
    Transportation
    Review Source

    Industry experts and excellent resources.

    5.0
    Mar 8, 2024
    All Kroll personnel dealt with here extremely professional and provided the support required during a critical period for the business.
  • Partner
    50M-1B USD
    Services (non-Government)
    Review Source

    Our go-to forensics firm for all technical cyber services

    5.0
    Jul 11, 2022
    Kroll's digital forensic and cyber services stand-out from the rest of the market because they not only know how to do a great job, but they are also incredibly customer friendly. Kroll's Asia cyber team is able to communicate technically with the client's IT team, and also to explain their services and findings in simple, lay terms to the legal and business side of the client. That makes our job as Incident Response Manager / breach coordinator much easier. We don't need to be on every call and can trust Kroll to flag with us anything about which we need to be aware.
  • Cyber Risk Consultant
    10B+ USD
    Insurance (except health)
    Review Source

    Experienced Incident response team made up of resources with very good skillsets

    5.0
    Jul 11, 2022
    Kroll incident response service has been extremely efficient for both small and large scale incidents.
  • Business Director
    <50M USD
    IT Services
    Review Source

    Expert & comprehensive Incident Reponse services

    5.0
    Jul 11, 2022
    Authoritative, fast response with expert guidance on incident response. Comprehensive single-window expertise across a wide range of cybersecurity, Incident response and compliance-related services.
  • CISO
    50M-1B USD
    Banking
    Review Source

    We need a provider to perform analysis on customer devices after a security incident.

    5.0
    Jul 15, 2022
    Professional service, fast and molding to the needs we had.
Showing Result 1-5 of 19

4.9

(19 Ratings)

Rating Distribution

5 Star
89%
4 Star
11%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Planning & Transition

4.9

Delivery & Execution

4.9

Service Capabilities

5.0