It was a great service that met all our needs and the Group-IB team showed a very mature approach with deep experience and knowledge of the related topics.

The DFIR service is overall professional and we appreciate the support provided during engagements. However, we have occasionally experienced challenges related to internal processes and the coordination of incident handling within the vendor's team. These issues can impact efficiency and the overall response experience We believe that some enhancements particularly in process alignment and clearer ownership of incident handling would further strengthen the service and help better meet expectations