Overview
Service Information on Brightcove
What is Brightcove?
Brightcove Pricing
Overall experience with Brightcove
“AI Suite and Updated Live Experience Enhance Large-Scale Video Conferences”
About Company
Company Description
Brightcove is a technology company that specializes in providing streaming solutions. The company's products and services streamline the process of delivering online video content and enable some of the world's most well-known brands to forge deep connections with their audiences and monetize their content effectively.
Company Details
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Reviewer Insights for: Brightcove
Performance of Brightcove Across Market Features
Brightcove Likes & Dislikes
New AI features and an updated live experience to deliver high quality content to large audiences during annual conferences.
Ease of use. Features that allow us to organize and manage our video content. Ability to handle multiple languages. Ability for our tech team to use APIs to automate much of our video processes.
Ease of use
Complex integration of its features & its complex interfaces too. It is not easy for a new user to get familiar with its power & utilization.
1. Slow caching- changes/edits to video metadata can take awhile to show up on the platform 2. No HTML formatting options (even paragraph breaks) in the long description fields on videos 3. Clunkiness of support system- have to visit another site with a different login/account to submit tickets.
Support for older OSs can be limited
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Peer Discussions
Brightcove Reviews and Ratings
- Sr. It Engineer1B-10B USDTravel and HospitalityReview Source
AI Suite and Updated Live Experience Enhance Large-Scale Video Conferences
It offers a variety of features to enhance video management & engagement including its AI suite, streaming video workflows etc. It does have various APIs to integrate with various platforms allowing video content management, improving its efficiency etc. - Senior Content Manager - product operations50M-1B USDHealthcare and BiotechReview Source
Brightcove: Effective Content Organization and Multilingual Support
Brightcove layout and features are mostly intuitive and easy to understand and use. - Manager, Product Marketing50M-1B USDMediaReview Source
Innovative Service Continually Evolves with New Features
Great service to include which has been evolving each year with new features in both integration and analytics. - SR DIRECTOR AD OPERATIONS AND ANALYTICS50M-1B USDMediaReview Source
Any wall we've hit, they plow right through
Brightcove acquired our previous video company, so it was honestly a rough start; however, Brightcove didn't give up and didn't shake us off. Instead they doubled down with their support and engineering team to work with us to create and change features to fit our business needs and wants. No matter what the challenge is that we face, Brightcove takes it on and finds or builds a solution for us. - Strategy Associate50M-1B USDTransportationReview Source
Comprehensive and Reliable Platform, Excellent Customer Service
Brightcove is comprehensive, totally reliable and flexible enough to work for any business case. We've always received excellent service and quick responses from our support team. Everyone we've ever encountered has been a pleasure to do business with, and they've always gone out of their way to understand our needs and offer solutions to help us achieve our goals.