BrowserStack

What I like most about BrowserStack is how effortless it makes cross-browser and device testing. I don't have to worry about maintaining physical devices or setting up complex environments. Cloud runs are smooth and their low code automation is what we use the most as it has brought down our testing time to 1/4 of what it used to take.

Some really nice features and functionalities combined in one platform, like promising accessibility testing with mobile apps which has been challenging without this kind of tool.

1.Access to real devices & browsers BrowserStack provides instant access to a wide range of real mobile devices and desktop browsers. This helps catch UI issues that dont appear in local emulators or simulators, improving the overall test coverage and accuracy. 2.Smooth Integration with automation frameworks Its support for Selenium, Appium, CI/CD tools (Jenkins, GitHub Actions, etc.) is seamless. Setting up automated test suites is straightforward, and the dashboard provides clear execution logs, video recordings, and debugging information. 3.Reliable Performance &Stability Sessions load quickly, real devices respond smoothly, and the platform remains stable even with heavy test execution. The uptime ans consistency reduce test flaky failures and save a lot of debugging time.

What has not worked too well for me and my team is the frequent version updates. Sometimes the version updates are too frequent - sometimes every 2 days and it disrupts ongoing test runs until I update it to the latest version. From a tech perspective, my suggestion would be to make the product more stable and releasing updates too often doesn't go well with the user who has scheduled multiple tests.

Documentation is not clear or comprehensive enough, the pricing and licensing approach is frustrating from the user perspective as every new feature must be negotiated/bought separately, features in beta phase have quite a lot of bugs so testing in general should be improved. Sales is on the aggressive side and starts to feel quite frustrating when different people contact you over and over again.

1.Device availability can be inconsistent during peak hours, especially for popular Android and iOS models. Sometimes I have to wait longer than expected to start a session. 2.Session occasionally lags, particularly when testing heavier applications or switching between device orientations. This affects productivity during tight deadlines. 3.Pricing is on the higer side, especially for smaller QA teams or individual testers. Some advanced features require higher plans which might not be affordable for everyone.