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Overall experience with BrowserStack
“BrowserStack - Streamlined Testing with Strong Coverage and Practical Features”
“Frequent Bugs and Aggressive Sales Calls Detract From Promising Accessibility Features”
About Company
Company Description
BrowserStack is a cloud platform for software testing, with 19 global data centers & 20,000+ real Android and iOS devices that power nearly 1 Billion tests a year. BrowserStack's end-to-end unified testing platform is focused on supporting all genres of testing & operations, from functional testing to visual testing, accessibility testing, performance testing, test observability, API testing, and more. Over 50,000 customers rely on BrowserStack to test their web & mobile apps.
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User Sentiment About BrowserStack
Reviewer Insights for: BrowserStack
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Performance of BrowserStack Across Market Features
BrowserStack Likes & Dislikes
What I like most about BrowserStack is how effortless it makes cross-browser and device testing. I don't have to worry about maintaining physical devices or setting up complex environments. Cloud runs are smooth and their low code automation is what we use the most as it has brought down our testing time to 1/4 of what it used to take.
Some really nice features and functionalities combined in one platform, like promising accessibility testing with mobile apps which has been challenging without this kind of tool.
We highly value Browserstack versatility across both mobile app and desktop browser testing. The platform provides excellent real-device coverage, stable performance, and a very intuitive interface. We also appreciate the automation features, which integrate smoothly with our existing CI/CD pipelines and significantly speed up regression testing. In addition, our first experiences with the accessibility testing tools were very satisfying and show strong potential for broader use.
What has not worked too well for me and my team is the frequent version updates. Sometimes the version updates are too frequent - sometimes every 2 days and it disrupts ongoing test runs until I update it to the latest version. From a tech perspective, my suggestion would be to make the product more stable and releasing updates too often doesn't go well with the user who has scheduled multiple tests.
Documentation is not clear or comprehensive enough, the pricing and licensing approach is frustrating from the user perspective as every new feature must be negotiated/bought separately, features in beta phase have quite a lot of bugs so testing in general should be improved. Sales is on the aggressive side and starts to feel quite frustrating when different people contact you over and over again.
Overall, Browserstack is excellent, but there are a few areas for improvement. Occasionally, we experience minor stability issues on real devices during longer sessions. The split between the basic license and pro features can sometimes feel restrictive for teams that need broader access. Additionally, a desktop client version would be a welcome enhancement for users who prefer a local interface.
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BrowserStack Reviews and Ratings
- Software Sr. Qa Engineer<50M USDSoftwareReview Source
BrowserStack - Streamlined Testing with Strong Coverage and Practical Features
The main reason behind my rating is that BrowserStack has been consistently reliable and practical for day-to-day QA work. Our daily UI testing that I used to do manually can now be done by the test suites that I created and the test suites can be scheduled on the cloud as well which makes it easy and useful for the complete team working in different time zones to get the updates timely. It also has streamlined cross-browser and cross-device testing of the application. It loads quickly and customer support is also quick. - Software Development Manager50M-1B USDSoftwareReview Source
A mature, reliable solution that continues to evolve and simplify our testing toolbox
Our overall experience with Browserstack has been excellent. The platform is highly reliable, intuitive to use and continuously improves with new features. Both our internal teams and our clients have been very satisfied with the stability and coverage of devices and browsers. Support is responsive and helpful whenever needed. We see Browserstack as a key enabler for delivering high-quality releases with confidence. - Engineer1B-10B USDIT ServicesReview Source
Frequent Device Switching and Comprehensive Test Coverage Noted With Some Slowdowns
Overall my experience with Browserstack has been pretty good. I use it almost daily for my QA tasks. Its easy to jump between devices and browsers, and most of the time it works smooth. There are moments where the performance gets a bit slow or the device takes longer to load, which can be frustrating when Im in a hurry. But still, its one of the more reliable tools Ive used for cross-browser testing, and it really helps me cover lots of scenarios without needing real devices around. - IT Associate50M-1B USDTransportationReview Source
BrowserStack Enhances QA Productivity but Faces Issues With Cost and Connectivity
BrowserStack has been an excellent platform for cross browser and device testing.It saves a lot of time by eliminating the need to maintain physical devices or setups.The real device cloud and integrations with tools like Jenkins and Jira work seamlessly.Overall, it has greatly improved our QA productivity and product quality - Operations Associate50M-1B USDSoftwareReview Source
Excellent Core Testing Resource, But Be Wary of Add-On Licensing and Interaction Inconsistencies
The live testing resources for native and web applications are excellent and precisely met out team's requirements for cross-browser and cross-device validation. Furthermore, the comprehensive and well-structured documentation is a significant asset, making the onboarding process for new users remarkably smooth.