• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. BrowserStack
Logo of BrowserStack

BrowserStack

byBrowserStack
in
4.4
Market Presence: AI-Augmented Software Testing Tools, Digital Accessibility

Overview

Product Information on BrowserStack

Updated 29th April 2024

What is BrowserStack?

BrowserStack provides a test platform built for developers & QAs to expand test coverage, scale & optimize testing with cross-browser, real device cloud, accessibility, visual testing, test management, and test observability. Products: Live - Manual cross-browser testing App Live - Manual real-device testing Automate - Browser automation grid App Automate - Real device automation cloud Percy - Automated visual testing and review Low Code Automation - Test automation without coding Accessibility Testing - Test WCAG and ADA compliance Test Management - Unify and track all test cases Test Observability - Test debugging & insights

BrowserStack Pricing

BrowserStack Product Images

Test Demo
Test Demo
Automate
Automate
App testing
App testing

Overall experience with BrowserStack

IT ASSOCIATE
250M - 500M USD, IT Services
FAVORABLE

“Reliable Testing Platform with Great Coverage, but Needs Improvements ”

5.0
Nov 17, 2025
Overall, my experience with BrowserStack has been positive.The platform is reliable and makes cross-browser and cross-device testing extremely convenient. The real mobile devices perform well, page loads are fast, and the UI is clean and easy to navigate.Integrations with seleinum, appium and ci toola also work smoothly without much setup, which save a lot of time during automation.
IT Manager
Gov't/PS/ED <5,000 Employees, Education
CRITICAL

“Testing Modern PWAs Requires Double Payment Due To Product Separation Concerns”

3.0
Nov 17, 2025
There was a period if time where our account was set up incorrectly and we couldn't use the product as intended. We had already paid, but the provider would not add time for the time lost due to the incorrect config.

About Company

Company Description

Updated 25th July 2024

BrowserStack is a cloud platform for software testing, with 19 global data centers & 20,000+ real Android and iOS devices that power nearly 1 Billion tests a year. BrowserStack's end-to-end unified testing platform is focused on supporting all genres of testing & operations, from functional testing to visual testing, accessibility testing, performance testing, test observability, API testing, and more. Over 50,000 customers rely on BrowserStack to test their web & mobile apps.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2011
Head office location
Dublin, Ireland
Number of employees
1001 - 5000
Website
http://www.browserstack.com

Do You Manage Peer Insights at BrowserStack?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: BrowserStack

BrowserStack Likes & Dislikes

Like

1.Access to real devices & browsers BrowserStack provides instant access to a wide range of real mobile devices and desktop browsers. This helps catch UI issues that dont appear in local emulators or simulators, improving the overall test coverage and accuracy. 2.Smooth Integration with automation frameworks Its support for Selenium, Appium, CI/CD tools (Jenkins, GitHub Actions, etc.) is seamless. Setting up automated test suites is straightforward, and the dashboard provides clear execution logs, video recordings, and debugging information. 3.Reliable Performance &Stability Sessions load quickly, real devices respond smoothly, and the platform remains stable even with heavy test execution. The uptime ans consistency reduce test flaky failures and save a lot of debugging time.

Like

The ability to test on devices we don't physically own. Ability to compare multple devices at the same time. Ability to problem solve issues.

Like

The vast array of devices, browsers and operating systems is outstanding. It's a massive money saver I imagine, since gone are the days were buying physical testing devices was the norm. Secondly, the option to use the APIs to automate testing further is also really good. It's easy to implement and adds layers of confidence to testing. Lastly, it's worth mentioning the speed and reliability of the devices and browsers available to test. I don't think I've had any issues with loading up devices, so it's certainly a well developed and dependable platform that I enjoy using! Oh and I also love to be able to see dev tools of the different devices, game changing!

Dislike

1.Device availability can be inconsistent during peak hours, especially for popular Android and iOS models. Sometimes I have to wait longer than expected to start a session. 2.Session occasionally lags, particularly when testing heavier applications or switching between device orientations. This affects productivity during tight deadlines. 3.Pricing is on the higer side, especially for smaller QA teams or individual testers. Some advanced features require higher plans which might not be affordable for everyone.

Dislike

That app testing and web testing are seperate products. Many modern apps are PWAs, so you need to pay twice to test everything.

Dislike

It would be great if BrowserStack allowed logging into devices with Google and Apple accounts. This would enable account specific testing to be possible, i.e. GooglePay, ApplePay. It would also be great to see if BrowserStack has any analytics that could help with testing. With such a huge range of browsers, devices and OS's available, it can be hard to know where to focus testing sometimes. Having recommendations based on the most popular user devices and browsers across the web would really help fine tune test coverage.

Top BrowserStack Alternatives

Logo of Siteimprove
1. Siteimprove
5
(5 Ratings)
Logo of axe Monitor
2. axe Monitor
3
(4 Ratings)
Logo of accessWidget
3. accessWidget
5
(4 Ratings)
View All Alternatives

Peer Discussions

BrowserStack Reviews and Ratings

Showing data for 196 ratings and reviews for Digital Accessibility market. View all 629 ratings and reviews across markets for a complete picture.

4.4

(196 Ratings)

Rating Distribution

5 Star
48%
4 Star
47%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT ASSOCIATE
    50M-1B USD
    IT Services
    Review Source

    Reliable Testing Platform with Great Coverage, but Needs Improvements

    5.0
    Nov 17, 2025
    Overall, my experience with BrowserStack has been positive.The platform is reliable and makes cross-browser and cross-device testing extremely convenient. The real mobile devices perform well, page loads are fast, and the UI is clean and easy to navigate.Integrations with seleinum, appium and ci toola also work smoothly without much setup, which save a lot of time during automation.
  • Software Developer
    50M-1B USD
    Software
    Review Source

    Efficient BrowserStack Testing Highlighted, With Suggestions for Analytics and Logins

    5.0
    Nov 10, 2025
    Browserstack has been an excellent tool for my testing needs. I mainly use the Live manual testing feature and really appreciate the range of devices and browsers available for testing - making cross-device/browser testing fast and reliable. I have also used their APIs to automate device testing, which was straightforward to implement and we saw great results. Overall, it's a dependable and well-designed platform that adds massive value and confidence to our testing.
  • Software Developer
    1B-10B USD
    Services (non-Government)
    Review Source

    Accessibility Scans Simplify WCAG Compliance Testing for Product Teams

    5.0
    Nov 17, 2025
    We're using the Accessibility scans to test for WCAG compliance. A product owner asked the test team for this, and it was a huge relief when we found we could just run this scanner instead of reading the guidelines and manually testing or coming up with our own tool.
  • Operations Associate
    50M-1B USD
    Software
    Review Source

    Powerful Real-Device Accessibility Testing, But iOS gestures are Flaky and Licensing is Confusing

    4.0
    Nov 17, 2025
    The platform offers robust live testing environments that provide necessary access to real-device screen readers (TalkBack, VoiceOver), which is essential for comprehensive accessibility checks. The overall concept is powerful, offering both automated and assisted testing. However, the initial setup was hampered by unclear licensing dependencies.
  • QA Engineer
    <50M USD
    Software
    Review Source

    Cross-Browser Testing Simplified With Direct Device Access And Integrated Debugging Tools

    5.0
    Nov 20, 2025
    What I appreciate the most about Browserstack is how it removes the friction from cross-browser testing for my team. I am able to jump straight into a real device of my choice without wasting time on any sort of setup. When something does break - the debugging tools available are right there and there is no need to switch tabs or chase logs.
...
Showing Result 1-5 of 199

Recommended Gartner Research

  • Market Guide for Digital Accessibility

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.