• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Castlight Health
Logo of Castlight Health

Castlight Health

byCastlight Health
in Health Navigation Solutions
3.0

Overview

Product Information on Castlight Health

Updated 28th November 2025

What is Castlight Health?

Castlight Health is a software designed to help organizations manage healthcare navigation and benefits optimization for their employees. The software provides users with access to a range of healthcare services and resources, including provider search, cost transparency, benefits information, and personalized recommendations based on individual needs. Castlight Health software integrates medical, pharmacy, dental, vision, and wellness programs to simplify the benefits experience, aiming to guide users to appropriate care options and support decision-making. It also delivers engagement tools, analytics, and digital therapeutic support to address utilization, plan efficiency, and employee health outcomes. Castlight Health software is intended to assist employers in lowering healthcare spend and improving benefit plan performance.

Castlight Health Pricing

Castlight Health software uses a subscription-based pricing model where organizations typically pay a recurring fee based on the number of employees or members covered. The software is structured to serve as a health navigation platform, and pricing may vary based on chosen features, employer size, and specific service configurations. Custom quotes are often provided according to organizational requirements and volume.

Overall experience with Castlight Health

There are no reviews in this category.
FAVORABLE
SENIOR ANALYST
30B + USD, Healthcare and Biotech
CRITICAL

“Platform Offers Cost Transparency But Needs Better AI-Powered Health Recommendations”

3.0
Dec 11, 2025
The platform is easy to navigate and overall a good cost comparison. Improvement is needed with AI personalized recommendations and provider details.

About Company

Company Description

Updated 20th November 2025

Castlight is focused on simplifying the process for individuals to navigate and utilize their healthcare benefits by providing tools that connect users with appropriate care options. The company addresses challenges related to understanding and accessing healthcare services and benefits. Castlight also supports organizations in managing and deploying employee benefits by offering solutions that facilitate benefits administration, aiming to streamline selection and integration within existing systems. The main business problem solved by Castlight centers on enhancing transparency and efficiency in the management and utilization of healthcare and benefits information.

Company Details

Updated 20th November 2025
Company type
Private
Year Founded
2008
Head office location
Seattle, United States
Number of employees
501 - 1000
Website
https://www.castlighthealth.com/

Do You Manage Peer Insights at Castlight Health?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Castlight Health

Castlight Health Likes & Dislikes

Like

Most liked, in my opinion, cost transparency, provider search capabilities, and health recommendations.

Dislike

Improvements I would like to see, more up to date provider data, faster data refreshes to make that happen and use of AI for more personalized recommendations.

Top Castlight Health Alternatives

Logo of Personify Health
1. Personify Health
3.8
(4 Ratings)
Logo of Alight Health Navigation Solutions
2. Alight Health Navigation Solutions
5
(2 Ratings)
Logo of Insightin Health
3. Insightin Health
4.5
(2 Ratings)
View All Alternatives

Peer Discussions

Castlight Health Reviews and Ratings

3.0

(1 Rating)

Rating Distribution

5 Star
0%
4 Star
0%
3 Star
100%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

0.0

Integration & Deployment

3.0

Service & Support

3.0

Product Capabilities

3.0

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • SENIOR ANALYST
    10B+ USD
    Healthcare and Biotech
    Review Source

    Platform Offers Cost Transparency But Needs Better AI-Powered Health Recommendations

    3.0
    Dec 11, 2025
    The platform is easy to navigate and overall a good cost comparison. Improvement is needed with AI personalized recommendations and provider details.
Showing Result 1-1 of 1

Recommended Gartner Insights

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.