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  3. Celonis Process Intelligence Platform
Logo of Celonis Process Intelligence Platform

Celonis Process Intelligence Platform

byCelonis
in
4.5
2025
Market Presence: Process Mining Platforms (Transitioning to Process Intelligence Platforms), Accounts Payable Applications

Overview

Product Information on Celonis Process Intelligence Platform

Updated 13th October 2025

What is Celonis Process Intelligence Platform?

Celonis Process Intelligence Platform is a software that enables organizations to analyze, monitor, and optimize their business processes by leveraging data from underlying IT systems. The software applies process mining and automation capabilities to provide insights into process execution, identify inefficiencies, and reveal deviations from intended workflows. By connecting to source systems, the software visualizes end-to-end process flows, tracks key performance indicators, and uncovers bottlenecks or compliance issues. It also offers tools for automation, simulation, and scenario analysis to support data-driven process improvements. This software addresses the business problem of limited process visibility and helps organizations enhance operational efficiency and process reliability.

Celonis Process Intelligence Platform Pricing

Celonis Process Intelligence Platform software typically offers a subscription-based pricing model structured around user or enterprise licenses, with pricing tiers that vary depending on the volume of data processed, number of users, and required features such as advanced analytics and integration options. Custom pricing may be provided for larger organizations or specific needs.

Overall experience with Celonis Process Intelligence Platform

SAP CELONIS EXPERT
10B - 30B USD, Manufacturing
FAVORABLE

“Advanced Features Praised, Performance Needs Improvement in Celonis Product”

5.0
Aug 11, 2025
All the advanced features in the Product are very useful especially the concepts of OCPM, But Celonis should invest more on Performance of the features there is significant scope to improve
There are no reviews in this category.
CRITICAL

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Process Mining Platforms (Transitioning to Process Intelligence Platforms)

About Company

Company Description

Updated 11th December 2024

Celonis is a global enterprise software company. Its Process Intelligence Platform uses process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It is system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2011
Head office location
New York City, United States
Number of employees
1001 - 5000
Website
http://www.celonis.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Celonis Process Intelligence Platform

Celonis Process Intelligence Platform Likes & Dislikes

Like

Object Centric Process Mining Conformance using Process Adherence Manager Process Intelligence Graph Automation using Action flows

Like

Strong capabilities in every aspect of the process improvement lifecycle. Ease of use by data scientists and analysts Adaptable to specific needs

Dislike

1. Performance of Newly launched application 2. Memory Allocation Integration

Dislike

Value for money, it's hard to reach a positive business case with the licensing cost. Initial setup is complex and it's not easy to find resources in the market to quickly set up knowledge funnel to in house resources. Despite offering good integration capabilities, it misses out of the box integration with a lot of established market parties, the current pre built action flows need to be further developed/expanded.

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Peer Discussions

Celonis Process Intelligence Platform Reviews and Ratings

Showing data for 2 ratings and reviews for Compliance Monitoring Solutions market. View all 720 ratings and reviews across markets for a complete picture.

4.5

(2 Ratings)

Rating Distribution

5 Star
50%
4 Star
50%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

2.0

Integration & Deployment

4.5

Service & Support

3.5

Product Capabilities

4.5

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  • SAP CELONIS EXPERT
    10B+ USD
    Manufacturing
    Review Source

    Advanced Features Praised, Performance Needs Improvement in Celonis Product

    5.0
    Aug 11, 2025
    All the advanced features in the Product are very useful especially the concepts of OCPM, But Celonis should invest more on Performance of the features there is significant scope to improve
  • MANAGER
    1B-10B USD
    Banking
    Review Source

    Great tool for the entire process optimalisation journey

    4.0
    Jul 1, 2025
    Best in suite when it comes to a on stop solution for improving our processes. It enables process mining, designing and automation in one suite.
Showing Result 1-2 of 2

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