Name: Celonis Process Intelligence Platform
Rating: 4.4 (724 reviews)

Overview

Review Summary

AI Generated Using Real User Reviews

Users appreciate Celonis Process Intelligence Platform for its intuitive user interface, powerful Object-Centric Pro ...

Product Information on Celonis Process Intelligence Platform

Updated 13th October 2025

What is Celonis Process Intelligence Platform?

Celonis Process Intelligence Platform is a software that enables organizations to analyze, monitor, and optimize their business processes by leveraging data from underlying IT systems. The software applies process mining and automation capabilities to provide insights into process execution, identify inefficiencies, and reveal deviations from intended workflows. By connecting to source systems, the software visualizes end-to-end process flows, tracks key performance indicators, and uncovers bottlenecks or compliance issues. It also offers tools for automation, simulation, and scenario analysis to support data-driven process improvements. This software addresses the business problem of limited process visibility and helps organizations enhance operational efficiency and process reliability.

Overall experience with Celonis Process Intelligence Platform

SAP CELONIS EXPERT

10B - 30B USD, Manufacturing

FAVORABLE

“Advanced Features Praised, Performance Needs Improvement in Celonis Product”

5.0

Aug 11, 2025

All the advanced features in the Product are very useful especially the concepts of OCPM, But Celonis should invest more on Performance of the features there is significant scope to improve

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CRITICAL

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

For Market:
Process Mining Platforms (Transitioning to Process Intelligence Platforms)

About Company

Company Description

Celonis is a global enterprise software company. Its Process Intelligence Platform uses process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It is system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses.

Company Details

Company type

Private

Year Founded

2011

Head office location

New York City, United States

Number of employees

1001 - 5000

Website

http://www.celonis.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Celonis Process Intelligence Platform

Celonis Process Intelligence Platform Likes & Dislikes

Object Centric Process Mining Conformance using Process Adherence Manager Process Intelligence Graph Automation using Action flows

Strong capabilities in every aspect of the process improvement lifecycle. Ease of use by data scientists and analysts Adaptable to specific needs

1. Performance of Newly launched application 2. Memory Allocation Integration

Value for money, it's hard to reach a positive business case with the licensing cost. Initial setup is complex and it's not easy to find resources in the market to quickly set up knowledge funnel to in house resources. Despite offering good integration capabilities, it misses out of the box integration with a lot of established market parties, the current pre built action flows need to be further developed/expanded.

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Celonis Process Intelligence Platform Reviews and Ratings

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10B+ USD

Manufacturing

Review Source

Advanced Features Praised, Performance Needs Improvement in Celonis Product

MANAGER

1B-10B USD

Banking

Great tool for the entire process optimalisation journey

4.0

Jul 1, 2025

Best in suite when it comes to a on stop solution for improving our processes. It enables process mining, designing and automation in one suite.

Celonis Process Intelligence Platform

Overview

Review Summary

Product Information on Celonis Process Intelligence Platform

What is Celonis Process Intelligence Platform?

Celonis Process Intelligence Platform Pricing

Overall experience with Celonis Process Intelligence Platform

“Advanced Features Praised, Performance Needs Improvement in Celonis Product”

Badges

About Company

Company Description

Company Details

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Celonis Process Intelligence Platform

Celonis Process Intelligence Platform Likes & Dislikes

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Peer Discussions

Celonis Process Intelligence Platform Reviews and Ratings

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Celonis Process Intelligence Platform

About Company

Company Description

Company Details

Reviewer Insights for: Celonis Process Intelligence Platform

Celonis Process Intelligence Platform Likes & Dislikes

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Celonis Process Intelligence Platform Reviews and Ratings

4.5

(2 Ratings)

Rating Distribution

Customer Experience

Product Capabilities

Advanced Features Praised, Performance Needs Improvement in Celonis Product

Great tool for the entire process optimalisation journey

1. Vanta

2. Seconize DeRisk Center

3. Datricks