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  3. Commerce Suite
Logo of Commerce Suite

Commerce Suite

byCommerceHub
in Channel Integration Software
3.4

Overview

Product Information on Commerce Suite

Updated 13th October 2025

What is Commerce Suite?

Commerce Suite is a software designed to support retailers and brands by facilitating the management of product listings, inventory, order fulfillment, and supplier collaboration within digital commerce operations. The software aims to streamline the connection between businesses and their suppliers, enabling efficient onboarding, catalog management, real-time inventory updates, and order tracking across multiple channels. It addresses the business challenge of integrating diverse supply networks and optimizing online product availability, helping organizations to scale assortments and maintain consistency in operations. Commerce Suite provides tools for automation, reporting, and analytics to simplify complex e-commerce workflows and support the execution of omnichannel retail strategies.

Commerce Suite Pricing

Commerce Suite software utilizes a subscription-based pricing model, with costs typically determined by the scale and features selected by the client. The software may involve tiered pricing based on order volume, integrations, or specific commerce functionalities enabled. Additional implementation and support fees can apply depending on the configuration and business requirements.

Overall experience with Commerce Suite

ADMINISTRATOR
500M - 1B USD, Healthcare and Biotech
FAVORABLE

“Commerce Suite ”

4.0
Oct 11, 2022
Commerce Suite is one of the best e-commerce software my company has used that provides solutions designed for web app. Commerce Suite has offered us channel management, SEO management and inventory management. I would highly recommend this product.
Digital Growth Manager
<50M USD, Media
CRITICAL

“Unified Catalogue Management Reduces Tool Switching Yet Navigation and Errors Persist”

3.0
Feb 5, 2026
I would rate this vendor as average overall, it's a strong centralised tool for managing catalogues and activating commerce across the Meta ecosystem, especially for brands managing multi-market campaigns. That said, the user experience and troubleshooting can feel clunky at times, which can cause delays in workflows when issues arise.

About Company

Company Description

Updated 7th December 2023

CommerceHub is a notable global commerce network. It facilitates the connection between a significant number of retailers and brands around the world, to transact a considerable annual gross merchandise value. The primary functionality of CommerceHub revolves around providing software solutions. These solutions aim to aid in reaching and converting more shoppers, expanding profit margins, and improving the digital shopping experience. This is achieved via various methods such as drop shipping, handling marketplace requirements, managing digital advertisements, and delivery handling.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1997
Head office location
Latham, United States
Number of employees
201 - 500
Website
https://www.commercehub.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Commerce Suite
Performance of Commerce Suite Across Market Features

Commerce Suite Likes & Dislikes

Like

1. User Friendly and Quick Customer Support. 2. Commerce Suite has a great cloud-based deployment 3.

Like

What I like most about Commerce Suite is that it brings catalogues, orders and messaging into one centralised place, which reduces switching time between tools. It also connects smoothly with shops, ads, and social channels which makes campaign execution more efficient. For clients with multiple markets, it has structured management that can automate workflows fairly well.

Like

This has a great inbuilt product modules which work in a seamless manner

Dislike

Develpment Teams can be difficult to access unless based within the same location.

Dislike

What I disliked most about the tool is that the navigation isn't always intuitive, and can be confusing to use at times, especially if you aren't a daily user. The platform is also limited in terms of customisation, so for brands it does not allow full control in this sense. I've experienced errors and issues with syncing as well, where it's not always transparent what happens in order to prevent or fix the issue.

Dislike

Pricing is on a higher side with subscription based model also.

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Peer Discussions

Commerce Suite Reviews and Ratings

3.4

(6 Ratings)

Rating Distribution

5 Star
17%
4 Star
50%
3 Star
33%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.6

Service & Support

4.2

Product Capabilities

4.2

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Digital Growth Manager
    <50M USD
    Media
    Review Source

    Unified Catalogue Management Reduces Tool Switching Yet Navigation and Errors Persist

    3.0
    Feb 5, 2026
    I would rate this vendor as average overall, it's a strong centralised tool for managing catalogues and activating commerce across the Meta ecosystem, especially for brands managing multi-market campaigns. That said, the user experience and troubleshooting can feel clunky at times, which can cause delays in workflows when issues arise.
  • ADMINISTRATOR
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Commerce Suite

    4.0
    Oct 11, 2022
    Commerce Suite is one of the best e-commerce software my company has used that provides solutions designed for web app. Commerce Suite has offered us channel management, SEO management and inventory management. I would highly recommend this product.
  • SALES MANAGER
    50M-1B USD
    Telecommunication
    Review Source

    Robust commerce management platform

    4.0
    Sep 5, 2022
    It has great commerce connectivity with many modules integrated with each other including payments, delivery and checkout options
  • IT MANAGER
    10B+ USD
    Retail
    Review Source

    Efficient software

    4.0
    Oct 13, 2022
    it gives efficient transaction and it is reliable and integrated.
  • COUNCIL SECRETARIAT AND SENIOR LEGAL ADV
    <50M USD
    Finance (non-banking)
    Review Source

    Excellent but somewhat onerous

    5.0
    Aug 26, 2022
    The simplicity and functionality was relatable and the application was welcomed
Showing Result 1-5 of 6

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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