Overview
Service Information on Connext Customer Service BPO Services
Updated 13th October 2025
What is Connext Customer Service BPO Services?
Connext Customer Service BPO Services Pricing
Overall experience with Connext Customer Service BPO Services
AVP, Finance
Gov't/PS/ED <5,000 Employees, EducationFAVORABLE
“Connext Global Solutions - An Excellent Partner ”
The company was extremely responsive, professional and organized. In comparison to another company we researched, this showed up in a variety of ways such as in recruiting organization and in the pricing structure. This inspires confidence in the results.
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CRITICAL
About Company
Company Description
Connext is a business process outsourcing firm that helps companies build custom, dedicated support teams in the Philippines and Latin America.
Company Details
Company type
Private
Year Founded
2014
Head office location
Honolulu, United States
Number of employees
1001 - 5000
Annual Revenue
50M-250M USD
Website
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Reviewer Insights for: Connext Customer Service BPO Services
Performance of Connext Customer Service BPO Services Across Market Features
Connext Customer Service BPO Services Likes & Dislikes
The in-house managers provide a great collaborative resource to ensure you feel that you are not on your own in managing the team from so far away. The recruiting process is organized and feels both controlled and responsive. The staff themselves are driven and professional and raise the bar in my organization.
You can customize the roles that are needed for your organization. Support is always given whenever issues arise, or we identify areas that need improvement.
Friendly Employees Daily/Monthly Reports of Performance Self-Sustaining Team
A downside to BPO in general is the increased reliance of offsite staff. Maintaining that company culture can be a challenge, but it is achievable with intention and care.
The distance between us!
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- AVP, FinanceGov't/PS/EdEducationReview Source
Connext Global Solutions - An Excellent Partner
The company was extremely responsive, professional and organized. In comparison to another company we researched, this showed up in a variety of ways such as in recruiting organization and in the pricing structure. This inspires confidence in the results. - Chief Operating Officer<50M USDConstructionReview Source
Customization and Continual Support with Connext
Our overall experience with Connext has been great. They have been open and straightforward with us every step of the way. From interviews, to training and continuous improvement, they have been supportive and always listen to our needs. - Practice Manager<50M USDServices (non-Government)Review Source
Exceptional Outsourced Help for Medical Offices
The Connext team is extremely helpful in securing exceptional talent for roles we needed support filling. The staffing has been a game-changer for our practice. - Chief Executive Officer<50M USDMediaReview Source
Highly recommend Connext and their team!
Connext is a great company with dedicated employees. - Senior Business Strategist<50M USDTransportationReview Source
Best outsourcing services on the market
Connext's services in providing our business with a talented employee were unmatched. We have worked with four different outsourcing companies and no one can perform to the level of connext. Their process was expeditious and we recieved a highly talented employee who seamlessly integrated into our team. I have recommend Connext to all my business partners and will continue to utilize them for any future outsourcing needs.
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