Overview
Product Information on Cortex XSOAR
Updated 13th October 2025
What is Cortex XSOAR?
Cortex XSOAR Pricing
Overall experience with Cortex XSOAR
It Security & Risk Management Associate
3B - 10B USD, RetailFAVORABLE
“Robust Orchestration and Playbooks Deliver Value”
My overall experience with xsoar has been very positive, The platform is mature,reliable and extremely powerful for automatig SOC workflows . It helped us a lot reduce manual effort integrating different security tools under a single orchestrted framework.
Manager, IT Security and Risk Management
3B - 10B USD, BankingCRITICAL
“XSOAR Platform Offers Strong Automation Despite Average Support and Occasional Slowdowns”
I selected Average because while there was support during the migration from our previous SIEM and EDR solution, I would not say it was far better than other vendors and certainly not outstanding. We had enough support and periodic catch up meetings, but there were a few cases where the support team told us that our ideas were not feasible but in the end we managed to find ways to implement them on our own. Also, I am not particularly satisfied from the quality of customer support, but in my experience it is the same as any other vendor I've had the chance to cooperate with. Therefore, I believe Average best describes the overall experience with the vendor. This does not related to the quality or experience with the product however.
About Company
Company Description
Palo Alto Networks is a global cybersecurity organization shaping the future of cloud-centric technology. The main business objective is to provide effective cybersecurity solutions, maintaining and valuing the digital way of life. It addresses the significant issue of maintaining digital security in an increasingly online-centric world. The company utilizes innovative approaches leveraging advancements in artificial intelligence, analytics, automation, and orchestration. Offering an integrated platform and bolstering a burgeoning ecosystem of collaborators, it assures protection across various platforms including clouds, networks, and mobile devices. The organization envisions a progressively safe and secure digital world each day.
Company Details
Company type
Public
Year Founded
2005
Head office location
SANTA CLARA, United States
Number of employees
10001+
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- It Security & Risk Management Associate1B-10B USDRetailReview Source
Robust Orchestration and Playbooks Deliver Value
My overall experience with xsoar has been very positive, The platform is mature,reliable and extremely powerful for automatig SOC workflows . It helped us a lot reduce manual effort integrating different security tools under a single orchestrted framework. - Manager, IT Security and Risk Management1B-10B USDBankingReview Source
XSOAR Platform Offers Strong Automation Despite Average Support and Occasional Slowdowns
I selected Average because while there was support during the migration from our previous SIEM and EDR solution, I would not say it was far better than other vendors and certainly not outstanding. We had enough support and periodic catch up meetings, but there were a few cases where the support team told us that our ideas were not feasible but in the end we managed to find ways to implement them on our own. Also, I am not particularly satisfied from the quality of customer support, but in my experience it is the same as any other vendor I've had the chance to cooperate with. Therefore, I believe Average best describes the overall experience with the vendor. This does not related to the quality or experience with the product however. - INSIDER RISK DETECTION ENGINEER1B-10B USDHealthcare and BiotechReview Source
Extensive Automation Tools and Metrics Visualization Simplify SIEM Alert Management
Overall, a great platform with some extensive tools for automation and ticket management. - Incident Response Analyst1B-10B USDMiscellaneousReview Source
Outstanding product with great flexibility and customization options
The product has great integrations available by default, and offers easy integration with custom products and feeds. The product's playbooking features and functionality are incredible and offer easy customization and improved user/analyst experience. - IT Security & Risk Management Associate50M-1B USDHealthcare and BiotechReview Source
Powerful tool, but high learning curve
XSOAR provides the necessary environment to develop your own playbooks.
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