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  1. Home
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  3. Crisp Platform
Logo of Crisp Platform

Crisp Platform

byCrisp
in Intelligent Retail Business Applications
4.3

Overview

Product Information on Crisp Platform

Updated 13th October 2025

What is Crisp Platform?

Crisp Platform is a software designed to help businesses manage and optimize their supply chain and inventory processes by providing access to real-time data and analytics. The software collects and harmonizes data from multiple retail, distribution, and internal sources to offer visibility into inventory levels, sales performance, demand forecasts, and supply chain trends. Through integration with various data partners and retail systems, Crisp Platform enables companies to identify patterns, detect out-of-stock situations, track purchase orders, and automate reporting. The software aims to support better decision-making by presenting actionable insights and standardizing data monitoring across different retail channels, thus addressing challenges related to data fragmentation and inefficiencies in supply chain management.

Crisp Platform Pricing

Crisp Platform is a software that uses a subscription-based pricing model, with different tiers based on the required features and user needs. Pricing typically depends on factors such as the volume of data, number of integrations, and level of support required by the user. Custom pricing options may be available for organizations with specific requirements.

Overall experience with Crisp Platform

Asst. Manger Sales
500M - 1B USD, Transportation
FAVORABLE

“Crisp Platform: A Tool for Comprehensive Customer Journey Analysis”

4.0
Jan 20, 2025
Crisp Platform has insightful customer journey analytics, especially for online conversations. In the process of gathering a more comprehensive view of customer behaviour, the company must close the gap between the online and offline interactions at Crisp.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 7th December 2023

Crisp is a company that runs an open-data platform for Consumer Packaged Goods (CPG) brands. The primary focus of Crisp is on providing access to data from more than 40 retailers and distributors to facilitate sales and supply chain insights. The data provided is finely detailed, extending to the store and product level that gets integrated into native dashboards, BI tools, and cloud platforms. The objective is to offer timely, actionable data that can increase sales, smooth out operations, and enhance profitability. Crisp operates with a remote-first approach, allowing its employees to address global food industry challenges from any location. The company promotes a culture of transparency, diversity, meritocracy, accountability, and personal and professional growth.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2016
Head office location
New York, United States
Number of employees
51 - 200
Website
https://www.gocrisp.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Crisp Platform Reviews and Ratings

4.3

(3 Ratings)

Rating Distribution

5 Star
33%
4 Star
67%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.3

Service & Support

5.0

Product Capabilities

4.0

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  • Asst. Manger Sales
    50M-1B USD
    Transportation
    Review Source

    Crisp Platform: A Tool for Comprehensive Customer Journey Analysis

    4.0
    Jan 20, 2025
    Crisp Platform has insightful customer journey analytics, especially for online conversations. In the process of gathering a more comprehensive view of customer behaviour, the company must close the gap between the online and offline interactions at Crisp.
  • CHIEF TECHNOLOGY OFFICER
    <50M USD
    Finance (non-banking)
    Review Source

    Good value for money

    4.0
    Sep 19, 2023
    Above average support, no per seat charging, lots of features
  • SOLUTIONS ARCHITECT
    <50M USD
    IT Services
    Review Source

    Incredible value

    5.0
    Jun 5, 2023
    Honestly, this is exceptional given the state of the rest of the market. It almost feels too good to be true
Showing Result 1-3 of 3

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Performance of Crisp Platform Across Market Features

Crisp Platform Likes & Dislikes

Like

I liked the idea of the Crisp Platform being a tool for capturing data about customers and providing meaningful insights. It was like having customer behavior data right down to the last detail, in real time, just perfect for enhancing the product and marketing mix.

Like

Pricing as it does not charge per seat

Like

I love that it includes so much stuff for one monthly cost. There's no anxiety to scaling this.

Dislike

Crisp Platform lacks depth in assessing offline customer contact points. This information silo mentality hampers the efforts of providing end-to-end customer experience management intact of creating a full 360-degree view of the customer.

Dislike

Whatsapp plugin is very expensive & Bot builder is currently behind competition

Dislike

As newer features have come out, they've not been included in the core licence costs

Reviewer Insights for: Crisp Platform