Overview
Product Information on Crisp Platform
What is Crisp Platform?
Crisp Platform Pricing
Overall experience with Crisp Platform
“Crisp Platform: A Tool for Comprehensive Customer Journey Analysis”
About Company
Company Description
Crisp is a company that runs an open-data platform for Consumer Packaged Goods (CPG) brands. The primary focus of Crisp is on providing access to data from more than 40 retailers and distributors to facilitate sales and supply chain insights. The data provided is finely detailed, extending to the store and product level that gets integrated into native dashboards, BI tools, and cloud platforms. The objective is to offer timely, actionable data that can increase sales, smooth out operations, and enhance profitability. Crisp operates with a remote-first approach, allowing its employees to address global food industry challenges from any location. The company promotes a culture of transparency, diversity, meritocracy, accountability, and personal and professional growth.
Company Details
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Key Insights
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Reviewer Insights for: Crisp Platform
Performance of Crisp Platform Across Market Features
Crisp Platform Likes & Dislikes
I liked the idea of the Crisp Platform being a tool for capturing data about customers and providing meaningful insights. It was like having customer behavior data right down to the last detail, in real time, just perfect for enhancing the product and marketing mix.
Pricing as it does not charge per seat
I love that it includes so much stuff for one monthly cost. There's no anxiety to scaling this.
Crisp Platform lacks depth in assessing offline customer contact points. This information silo mentality hampers the efforts of providing end-to-end customer experience management intact of creating a full 360-degree view of the customer.
Whatsapp plugin is very expensive & Bot builder is currently behind competition
As newer features have come out, they've not been included in the core licence costs
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Peer Discussions
Crisp Platform Reviews and Ratings
- Asst. Manger Sales50M-1B USDTransportationReview Source
Crisp Platform: A Tool for Comprehensive Customer Journey Analysis
Crisp Platform has insightful customer journey analytics, especially for online conversations. In the process of gathering a more comprehensive view of customer behaviour, the company must close the gap between the online and offline interactions at Crisp. - CHIEF TECHNOLOGY OFFICER<50M USDFinance (non-banking)Review Source
Good value for money
Above average support, no per seat charging, lots of features - SOLUTIONS ARCHITECT<50M USDIT ServicesReview Source
Incredible value
Honestly, this is exceptional given the state of the rest of the market. It almost feels too good to be true