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Overall experience with CrowdStrike Falcon
“Powerful, Lightweight with Proactive Threat Detection and Clear Endpount Visibiliy”
“Limited Local Management and Reporting Features May Hinder Administrative Flexibility”
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Endpoint Protection Platforms
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Company Description
CrowdStrike is a recognized entity in the cybersecurity space, specializing in enterprise risk management through the innovative application of technology. The company focuses primarily on protecting essential business risk areas such as endpoints, cloud workloads, identity, and data. Employing the state-of-the-art CrowdStrike Security Cloud and advanced AI technology, the firm provides effective solutions. Its CrowdStrike Falcon platform uses real-time indications of attack, threat intelligence, telemetry enhanced from diverse enterprise sources, and evolving adversary knowhow for high-grade detection, automated protection and healing, advanced threat tracking, and efficient vulnerability visibility. The Falcon platform, designed in the cloud with a singular lightweight-agent architecture, offers swift deployment, unique protection and performance, and reduced complexity. Therefore, CrowdStrike delivers a significant value proposition right from the beginning.
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User Sentiment About CrowdStrike Falcon
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CrowdStrike Falcon Likes & Dislikes
What I like most about CrowdStrike Falcon is its proactive detection and rapid response to threats. The combination of real-time analysis, process behavior and cloud-based protection allows you to identify even unknown or fileless attacks that other traditional solutions could miss. For example, Falcon once detected suspicious activity on an endpoint that was running a legitimate script modified by an attacker. The platform automatically blocked the malicious execution and generated a detailed report with recommendations on how to enforce application policy, allowing the security team to remediate the situation without impacting operations. Additionally, the centralized interface and clear alerts make managing and monitoring all endpoints much simpler and more efficient. This gives me confidence that our devices are constantly protected without the need for constant manual intervention.
detection capability
The amount of data about (all) events we are able to capture is an invaluable tool for investigations. The Falcon SOC service is top notch, and their support team is nearly always spot on with their analysis and recommendations. Their customer service and our account support team is also fantastic, and sets the bar very high, especially compared to some other vendors I have worked with. The user console is well designed and is easy to navigate, and their documentation is generally very clear and thorough, so most issues I'm able to troubleshoot without needing to escalate to technical support. The agent is very lightweight, and other than a few very specific high utilization environments, very rarely has caused any performance issues - rarely (legitimately) requiring vendor recommended exclusions. Their Identity module has also been a huge bonus in our environment.
What I like least about CrowdStrike Falcon Endpoint Protection is that, although the platform is very powerful, some reports and alerts can be too technical for non-specialized personnel. For example, when an alert is generated about advanced suspicious behavior, the report includes many details of processes and scripts that require in-depth knowledge to interpret correctly. This can slow down decision making if the team receiving the alert is not fully familiar with the terminology. Another minor point is that, at first, configuring certain advanced policies can be a bit complex, especially for organizations that do not have a dedicated security team or experience in PPE. However, these are minor aspects compared to the overall value and effectiveness of the platform.
not easy to manage locally to check and fix, and no option to scan file uploads
Their development teams are on overdrive, often rolling out new features that may be underdeveloped. I honestly have very few complaints about Crowdstrike. The only other thing that I deal with occasionally is when there is an issue with a specific workflow or item, they always suggest submitting to their ideas portal, which I feel does not ever seem to generate proper traction. A simple example, was the columns in the hosts portal could not be resized (which is a problem when you're searching through thousands of machines and the host name is cut off) - this was submitted well over a year ago and I've complained multiple times and it still remains an issue
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CrowdStrike Falcon Reviews and Ratings
- IT ASSOCIATE<50M USDServices (non-Government)Review Source
Powerful, Lightweight with Proactive Threat Detection and Clear Endpount Visibiliy
My overall experience with CrowdStrike Falcon Endpoint Protection has been very positive. The platform is light on endpoints and does not affect device performance, which has facilitated its mass deployment without end users noticing interruptions. A concrete example: during a deployment to remote employee laptops, Falcon detected a script-based malware attempt that had not been identified by our previous solution. The alert quickly reached the central dashboard, and the security team was able to isolate the affected computer, analyze the behavior, and eliminate the threat in less than an hour. On a day-to-day basis, the Falcon console provides complete endpoint visibility and facilitates incident investigation, which has significantly reduced response time and manual workload for our security team. Overall, it has been a reliable and efficient tool to protect our endpoints and minimize - IT ASSOCIATE1B-10B USDHealthcare and BiotechReview Source
Crowdstrike is a win, win, win.
There is a reason Crowdstrike is the leader in EDR. When they say "We stop breaches" it's not a gimmick. They have delivered on this promise time and again. - Manager, Customer Service And Support50M-1B USDIT ServicesReview Source
Real-Time Security Improvements With Manageable System Impact and Alert Adjustments
Our experience with CrowdStrike Falcon has been very good. It offers strong threat detection, clear visibility of all endpoints, and does not slow down our systems much. Setting it up was easy, and the platform works reliably. Although the cost is a bit high and adjusting the alerts takes some work, it has greatly improved our security. - Manager, Customer Service And Support<50M USDIT ServicesReview Source
CrowdStrike Falcon Delivers Real-Time Detection But Initial Alerts Require Careful Setup
CrowdStrike Falcon offers a strong and up-to-date security solution with good threat detection, a lightweight agent that does not impact system performance and cloud based console that makes it easier to monitor and respond to security issues. There is a bit of a learning curve and some set up required to find alerts at first, but the platform is generally quick, dependable and works well overall. - MANAGER, IT SECURITY AND RISK MANAGEMENT50M-1B USDHealthcare and BiotechReview Source
Comprehensive Platform Eases Transition and Enhances Threat Detection Capabilities
It's a well rounded, versatile platform and product. From ease of installation, host management, policy management, additional features, and reporting functionality - this product has it all. A smooth transition from our old anti-virus solutions to CrowdStrike Falcon reduced all the potential pain and risk of having unsecured endpoints.