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Logo of Decode

Decode

byEntropik
in Emotion AI
4.0

Overview

Product Information on Decode

Updated 13th October 2025

What is Decode?

Decode is a software developed by Entropik that enables organizations to conduct user research and product testing by gathering behavioral and emotional insights from participants. The software offers capabilities such as remote usability testing, surveys, in-depth interviews, and sentiment analysis, utilizing features like screen recording, facial coding, eye tracking, and voice analytics. Decode assists product managers, UX designers, and researchers in interpreting user interactions and feedback to identify pain points and optimize product experiences. By providing detailed data on user behavior and perception, the software aims to address challenges related to understanding user needs and improving digital products effectively.

Decode Pricing

Decode software uses a subscription-based pricing model structured across different plans, typically based on usage, features, and team size. Pricing tiers may vary depending on the needs for insights, analytics access, and integrations, allowing organizations to select packages suitable to their research or analysis requirements. Custom plans may also be available for enterprises with specific needs.

Overall experience with Decode

ASSISTANT MANAGER- SALES & MARKETING B
250M - 500M USD, Energy and Utilities
FAVORABLE

“Innovative AI Platform Mines Business Insights from User Engagement”

4.0
Aug 25, 2024
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Director Of Artificial Intelligence
50M - 250M USD, Software
CRITICAL

“Decode: A Power AI research Tool With Room For Improvement”

3.0
Jan 9, 2024
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 1st March 2024

Entropik is a Human Insights AI company specializing in advanced consumer and user research solutions. With expertise in Emotion AI, Behavior AI, and Generative AI, Entropik offers insights into consumer behavior across various industries. Serving a diverse global clientele, Entropik is committed to pioneering Multimodal Emotion AI technologies, including Facial Coding, Eye Tracking, and Voice AI.

Company Details

Updated 1st March 2024
Company type
Private
Year Founded
2016
Head office location
Bengaluru, India
Number of employees
51 - 200
Website
https://www.entropik.io/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Decode Reviews and Ratings

4.0

(6 Ratings)

Rating Distribution

5 Star
33%
4 Star
33%
3 Star
33%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • ASSISTANT MANAGER- SALES & MARKETING B
    50M-1B USD
    Energy and Utilities
    Review Source

    Innovative AI Platform Mines Business Insights from User Engagement

    4.0
    Aug 25, 2024
    "A platform equipped with AI capabilities for qualitative research, design to help businesses extract valuable insights from their customer interactions."
  • ASSISTANT MANAGER- SALES & MARKETING B
    50M-1B USD
    Energy and Utilities
    Review Source

    Innovative AI Platform Mines Business Insights from User Engagement

    4.0
    Aug 25, 2024
    "A platform equipped with AI capabilities for qualitative research, design to help businesses extract valuable insights from their customer interactions."
  • Read All 6 Reviews

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Reviewer Insights for: Decode

Decode Likes & Dislikes

Like

Assess the level of engagement, detect emotions, and analyze speech and facial expressions. Utilize collaborative segmentation to highlight, categorize, and automatically pinpoint key aspects of dialogue for swift access. seamlessly connect with platforms like Slack, Design, and Salesforce, and integrate with various tools.

Like

Assess the level of engagement, detect emotions, and analyze speech and facial expressions. Utilize collaborative segmentation to highlight, categorize, and automatically pinpoint key aspects of dialogue for swift access. seamlessly connect with platforms like Slack, Design, and Salesforce, and integrate with various tools.

Like

Assess the level of engagement, detect emotions, and analyze speech and facial expressions. Utilize collaborative segmentation to highlight, categorize, and automatically pinpoint key aspects of dialogue for swift access. seamlessly connect with platforms like Slack, Design, and Salesforce, and integrate with various tools.

Dislike

User interface is good but can be overwhelming when exploring various features, tech support time could be improved, and integrations with other 3rd party services could be easier

Dislike

User interface is good but can be overwhelming when exploring various features, tech support time could be improved, and integrations with other 3rd party services could be easier

Dislike

User interface is good but can be overwhelming when exploring various features, tech support time could be improved, and integrations with other 3rd party services could be easier