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  3. Digital OSS
Logo of Digital OSS

Digital OSS

byNEC (Netcracker)
in
4.3

Overview

Product Information on Digital OSS

Updated 13th October 2025

What is Digital OSS?

Digital OSS is a software developed by Netcracker that offers operations support for telecom service providers. The software manages network inventory, service provisioning, and fault management across physical, virtual, and cloud-based network environments. It facilitates service activation, resource optimization, and real-time monitoring to streamline network operations. Digital OSS enables automation of routine processes, supports multi-vendor environments, and integrates with other business and network management systems. The software addresses operational efficiency and scalability by providing capabilities for end-to-end management of network resources and services, supporting digital transformation and agile service delivery models in telecom and related industries.

Digital OSS Pricing

Digital OSS software from Netcracker uses a pricing model that typically involves subscription-based licensing, with costs determined by factors such as the number of users, features required, deployment options, and scale of operations. The software may also offer customized pricing based on specific enterprise requirements, integration needs, and service levels.

Overall experience with Digital OSS

SENIOR MANAGER BUSINESS CONSULTING
3B - 10B USD, IT Services
FAVORABLE

“Exploring the Feature-Rich Telecom OSS: Challenges in After-Support”

4.0
May 13, 2024
Market leader in Telecom OSS, Feature Rich Tool Set. Options to customize and configure. Challenges in support
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 7th December 2023

The company, a subsidiary of NEC Corporation, specializes in software solutions and professional services. Its main focus is to facilitate large-scale digital transformations. They are committed to harnessing the potential of cloud, virtualization and the evolving mobile ecosystem to solve critical issues in the service provider sector worldwide.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1993
Head office location
Waltham, United States
Number of employees
10001+
Website
http://www.netcracker.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Digital OSS
Performance of Digital OSS Across Market Features

Digital OSS Likes & Dislikes

Like

Extensive list of features, interoperability, Intuitive customer experience, easy configuration

Like

It offers end-to-end zero touched orchestration for digital services and traditions. Also, it offers a solution to transfer your business digitally. We can easily check the status of the order from the workflow.

Like

we mostly like their services like orchestration on the Hybrid platform. SDN/NFC management services, and infrastructure management.

Dislike

After support issues. The CR process is costly.

Dislike

I've not faced any major issues yet while using Digital OSS. It works perfect!

Dislike

sometimes we are facing issues at that time customer service guys did not give us an exact solution for the problem. Please improve customer services.

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Peer Discussions

Digital OSS Reviews and Ratings

4.3

(8 Ratings)

Rating Distribution

5 Star
38%
4 Star
63%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.5

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • SENIOR MANAGER BUSINESS CONSULTING
    1B-10B USD
    IT Services
    Review Source

    Exploring the Feature-Rich Telecom OSS: Challenges in After-Support

    4.0
    May 13, 2024
    Market leader in Telecom OSS, Feature Rich Tool Set. Options to customize and configure. Challenges in support
  • SOFTWARE DEVELOPER
    50M-1B USD
    IT Services
    Review Source

    Integrates seamlessly with CRM and WorkForce Management Systems

    5.0
    Apr 30, 2022
    They have great resource management functionality with there inventory feature. They also have good customer support team which resolves our issues very quickly.
  • SYSTEMS ADMIN
    50M-1B USD
    IT Services
    Review Source

    Infrastructure management solutions.

    5.0
    Apr 20, 2022
    Netcracker OSS provides a really good environment with its digital services. Like service management and orchestration, SDN/NFC management, etc. we are using orchestration services in my organization.
  • Software Developer
    50M-1B USD
    IT Services
    Review Source

    Best tool for network management.

    4.0
    Apr 23, 2022
    Best for network, service management tools, best for business managements. infrastructure management. it is easy to use also
  • Netowrk Administrator
    10B+ USD
    Healthcare and Biotech
    Review Source

    Easy Network manager

    5.0
    Apr 26, 2022
    Digital OSS is an automation in networking .This product is very efficient making the network cycle smooth flow without down time.
Showing Result 1-5 of 8

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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