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  3. DNA
Logo of DNA

DNA

byFiserv
in Core Banking Systems
4.8

Overview

Product Information on DNA

Updated 13th October 2025

What is DNA?

DNA is a core banking software designed to support financial institutions in managing transactions, accounts, and customer information. The software provides functionalities for processing deposits, loans, and payments while enabling real-time data access for account management and reporting. DNA features tools for workflow automation, customizable modules, and integration capabilities with third-party and ancillary banking applications. It addresses business requirements related to regulatory compliance, operational efficiency, and digital banking by offering centralized control and scalability across multiple banking channels. The software facilitates seamless account servicing and improves the management of customer relationships through configurable user interfaces and robust security features.

DNA Pricing

DNA software utilizes a modular pricing model where financial institutions select from core banking features and add-ons, typically charged through licensing fees and recurring annual maintenance or subscription costs determined by organization size, chosen modules, and support requirements. Customization and integration services may influence total pricing.

Overall experience with DNA

Customer Service & Support Associate
3B - 10B USD, Banking
FAVORABLE

“The Ups and Downs of DNA”

5.0
Feb 4, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Systems Integration Analyst/ Automation
10B - 30B USD, Banking
CRITICAL

“Fiserv DNA”

3.0
May 17, 2018
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 24th March 2025

Fiserv, Inc. is a provider of technology solutions on a global scale, focusing principally on the needs of financial institutions, businesses, and individuals in the realm of money transfer. The key focus of its operations is to create efficient pathways for the fluid transfer of money and related information, with the ambition of positively influencing worldwide transactions.

Company Details

Updated 23rd July 2025
Company type
Public
Year Founded
1984
Head office location
Milwaukee, United States
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
http://www.fiserv.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top DNA Alternatives

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Peer Discussions

DNA Reviews and Ratings

4.8

(19 Ratings)

Rating Distribution

5 Star
21%
4 Star
58%
3 Star
21%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Customer Service & Support Associate
    1B-10B USD
    Banking
    Review Source

    The Ups and Downs of DNA

    5.0
    Feb 4, 2026
    DNA can be a little bit of a challenge to get to know where all the buttons are and everything like Wizards and creating a new person account so it takes some getting use to but after you learn where everything is DNA works really quick and honestly I like it.
  • Customer Service & Support Associate
    1B-10B USD
    Banking
    Review Source

    The Ups and Downs of DNA

    5.0
    Feb 4, 2026
    DNA can be a little bit of a challenge to get to know where all the buttons are and everything like Wizards and creating a new person account so it takes some getting use to but after you learn where everything is DNA works really quick and honestly I like it.
  • Read All 18 Reviews

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Recommended Gartner Insights

  • Critical Capabilities for Core Banking Systems
  • Magic Quadrant for Core Banking Systems
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Performance of DNA Across Market Features

DNA Likes & Dislikes

Like

I like how quick you can easily go through the tabs and have many profiles up. I enjoy how you can also add notes on the account

Like

I like how quick you can easily go through the tabs and have many profiles up. I enjoy how you can also add notes on the account

Like

I like how quick you can easily go through the tabs and have many profiles up. I enjoy how you can also add notes on the account

Dislike

The delay between finding an issue and implementation of a fix. Issues that are defects that are pitched as in need of a custom enhancement.

Dislike

The delay between finding an issue and implementation of a fix. Issues that are defects that are pitched as in need of a custom enhancement.

Dislike

The delay between finding an issue and implementation of a fix. Issues that are defects that are pitched as in need of a custom enhancement.

Reviewer Insights for: DNA