Overview
Product Information on DTEX Platform
What is DTEX Platform?
DTEX Platform Pricing
Overall experience with DTEX Platform
“Customer Support Team Provides Fast Responses and Proactive Assistance”
About Company
Company Description
DTEX provides a risk-adaptive security platform that helps organizations to identify and reduce human, data, and AI-related risk. The platform uses behavioral analytics and privacy-by-design telemetry to detect anomalous activity, support investigations, and enable risk-based response. DTEX combines Insider Risk Management, Data Loss Prevention, User and Entity Behavior Analytics, User Activity Monitoring, and AI security capabilities into a unified solution, so security teams can monitor activity, understand context and intent, and reduce the likelihood of data loss and security incidents.
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DTEX Platform Likes & Dislikes
The care given by their customer service and support team is amazing. Fast responses, working with high-level support techs off the bat, proactive tuning suggestions; just a fantastic experience.
This product is extremely versatile and allows you to think outside of the box with how to use it. The custom correlation rules are a huge benefit to targeting specific behaviour of employees. The ability to do deep dive forensic review without having to do an acquisition of data is also a helpful benefit. There is some growth opportunity for Dtex in respect to specific configurations, which may cause conflicts with other security products. There is no perfect product on the market but Dtex will give you the best data to make informed decisions and allow for custom use cases to drill down into relevant data. There is not better tool on the market to support detection of DPRK infiltration. The investment from Google into this product has given Dtex a ton of life to enhance the tool. In just over 2 years of having this tool, the way it fuctions is improved substantially, for example AI prompt metadata has been a key data point that has been added.
The insight / user level metadata the application provides across multiple platforms. We started with Windows only and it expanded to MacOS, Linux as well as legacy platforms (Solaris and AIX)
The toolset is not very customizable, and the learning curve is a bit steep.
There are some issues with device ID replication that makes it difficult to create long term custom groups for testing or monitoring.
Application is dependent on O/S kernel and changes incorporated have the tendency to introduce bugs. On premises deployment requires a good amount of dedication to ensure data collection is delivered real time. On premises deployment on large organization and the use of the User interface can have slow performance. This is potentially due to Elastic backend being addressed in the Cloud with OpenSearch
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Peer Discussions
DTEX Platform Reviews and Ratings
- DIRECTOR OF SECURITY AND INFRASTRUCTURE50M-1B USDBankingReview Source
Customer Support Team Provides Fast Responses and Proactive Assistance
The DTEX team is incredibly responsive and helpful. Next level customer support! - Insider Risk10B+ USDServices (non-Government)Review Source
Top notch Forensic Capabilities with completely Customizable behaviour Correlation Rules
The vendor has been excellent to interact with in our dealings. They provide great customer support and go above and beyond to ensure we are getting the most of the their product. Dtex has some early growing pains with growing a bit too quickly and not being able to fully support clients however that has been corrected and the level of support the past 2 years has been exceptional. - Director of Engineering10B+ USDBankingReview Source
Enhanced User level visibility for endpoints deployed on Premises
We have been partnering with DTEX since the early days when UBA was introduced. Vendor listens and delivers as expected. - Senior Cybersecurity Specialist10B+ USDEnergy and UtilitiesReview Source
DTEX i3 Team Offers Excellent Communication and Support for Users
the DTEX i3 team has been highly communicative and helpful in assisting us with use-cases, alert reviews, and any questions we have about the product. We sometimes ask for last minutes meetings and they are always willing to accommodate us, which we greatly appreciate! - DIRECTOR OF INFORMATION SECURITY50M-1B USDRetailReview Source
Comprehensive Tool for Insider Risk Behavior Detection and Data Leakage Prevention
Excellent tool for finding Insider Risk Behavior. Technical support is superior and customer success is a top priority making sure the product functions in the way the customer expects it to.