ITBMO is an IT Financial Management (ITFM) / Technology Business Management (TBM) solution provider. Its solution (EZTBM) provides a platform to automate IT budgeting including contracts, labor, and assets management. EZTBM simplifies, automates, and drives better cost visibility into all related IT expenses along with executive dashboards to view and manage budget variance and IT financial performance. EZTBM enables service/application owners to create their cost models and view TCO and unit cost. It provides showback and bill of IT to business units along with cloud financial management capabilities for AWS and Azure.
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First, I think service after the sale is so important, and we are most pleased with the ongoing support. Second, I appreciate the centralized view of all IT financial data in one place with clean dashboards that drill down into the data. Third, we bought the product because it provided a vehicle to seamlessly adopt the TBM framework in the most cost-effective way.
This is good for companies that need forecasting automation as it reduces the manual heavy excel work. It is user friendly and has some role based dashboards for finance and business users
workflow automation
First, I would like it to be integrated into ServiceNow. Second, while the contract repository does a great job, we'd love to see an enhancement to include full-on Contract Lifecycle Management that could house the actual documents and track approvals and signings. Our dislikes are mostly enhancement requests. I cannot think of a third dislike.
Limited advanced features compared to other top tier tools
It serves our purpose but it feels basic