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  3. IBM Apptio
Logo of IBM Apptio

IBM Apptio

byIBM (Apptio)
in
4.2
Market Presence: IT Financial Management Tools, Activity Based Costing Software

Overview

Product Information on IBM Apptio

Updated 14th May 2024

What is IBM Apptio?

The IBM Apptio platform is a technology business management solution that enables organizations to make better data-driven decisions about their technology investments by driving clarity on technology spend, connecting that spend to business value and enabling organizations to quickly take action against rapidly changing market conditions.

IBM Apptio Pricing

IBM Apptio Product Images

Billing - Main View
Billing - Main View
Planning Overview
Planning Overview
Improve Cost Transparency
Improve Cost Transparency

Overall experience with IBM Apptio

Release Train Engineer
<50M USD, IT Services
FAVORABLE

“Dashboard Transparency Enhances Communication But Historical Data Limitations Noted”

4.0
Jan 2, 2026
It is one of its kind and does its job well, management has been made really easy using apptio, it has also helped to transform our expense management and made it more efficient by atleast 35-40%.
IT Services Associate
3B - 10B USD, Insurance (except health)
CRITICAL

“Plug And Play Features Appreciated, But IBM Support Delays Remain An Issue”

3.0
Nov 7, 2025
Support tickets with IBM drag out too long. Even a basic request takes 3-5 days to complete and complicated ones could be 2 weeks or more.

About Company

Company Description

Updated 6th December 2023

Apptio, a subset of IBM, provides technology spend and value management software. Its primary business focus is on utilizing AI-based data insights which equip leaders to make more informed financial and operational decisions. Apptio is recognized in fields such as Technology Business Management (TBM) and FinOps, catering to an extensive global user base.

Company Details

Updated 6th December 2023
Company type
Public
Year Founded
2007
Head office location
Bellevue, United States
Number of employees
1001 - 5000
Website
http://www.apptio.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: IBM Apptio
Performance of IBM Apptio Across Market Features

IBM Apptio Likes & Dislikes

Like

The thing which i love about Apptio is its flexibility and ease of communication which helps our teams to have a transparent overview over the dashboards which automatically leads to better communication and as well as better results in total, we have saved atleast 30-40 % on time, 40-50% on report generation, and 20-30% on communication and tracking of data. This is how it has helped a to transform our organisation in a better way.

Like

The plug and play solution experience.

Like

Ability to plan/allocate resources, forecast, track activity by resource type/billing rates, ability to x-charge and good dashboards

Dislike

i feel that the learning curve can be something, which they should improve, apart from that, it does not have historical balance sheets as well. so they should consider working on both the aspects.

Dislike

It feels very heavy and complex therefore, it scares new users away.

Dislike

There is a setup overheads with this product and would prefer as part of roadmap, AI features, automation and other features are developed which can reduce this overheads.

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Peer Discussions

IBM Apptio Reviews and Ratings

4.2

(208 Ratings)

Rating Distribution

5 Star
41%
4 Star
48%
3 Star
10%
2 Star
0%
1 Star
1%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.1

Service & Support

4.3

Product Capabilities

4.3

Filter Reviews
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  • Release Train Engineer
    <50M USD
    IT Services
    Review Source

    Dashboard Transparency Enhances Communication But Historical Data Limitations Noted

    4.0
    Jan 2, 2026
    It is one of its kind and does its job well, management has been made really easy using apptio, it has also helped to transform our expense management and made it more efficient by atleast 35-40%.
  • Software Developer
    1B-10B USD
    Manufacturing
    Review Source

    Software Excels At Activity Based Costing But May Be Overly Complex For Some

    4.0
    Jan 19, 2026
    We utilize this software for internal and external cost charges for the IT services performed. This software performs very well, if you want to track activity based costing and chargeouts, however if you just looking for daily chargeouts or any other summary model, this might be overkill.
  • Engineer
    50M-1B USD
    IT Services
    Review Source

    Centralized Platform Offers Transparent Cloud Spend Tracking With Efficiency Improvements

    5.0
    Jan 26, 2026
    My experience with this product is good, it helped me in seeing all spends in one spot is more helpful compared to other platforms as they are shown in different places, it pulls everything from azure and aws into a single cloud and helps us in handling all cloud waste in a single place using right resource selection.
  • IT Manager
    1B-10B USD
    Banking
    Review Source

    Living the Apptio life!

    4.0
    Dec 2, 2025
    Overall, i love the Apptio solution, the product teams are fantastic and take customers feedback on board
  • SPO
    50M-1B USD
    Banking
    Review Source

    IBM Apptio empowers Cloud spend transparency with robust visualization

    5.0
    Jan 19, 2026
    IBM Apptio is our internal cloud cost management tool. I like IBM Apptio for its strong data model, which simplifies cost tracking and analysis significantly. The robust features create insightful information and are easy to visualize/communicate with our business cloud consumers. We use it to track and report IT spend, which is crucial for driving cost optimization discussions. These aspects of IBM Apptio make it incredibly beneficial for understanding the bill of cloud consumption and ensuring that all the business customers are aligned on spending insights.
...
Showing Result 1-5 of 216

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