Name: MagicOrange
Rating: 4.4 (46 reviews)

Overview

Product Information on MagicOrange

Updated 13th October 2025

What is MagicOrange?

MagicOrange is a software designed to assist organizations in managing and optimizing their IT financial management processes. The software offers features such as cost transparency, budgeting, forecasting, and chargeback capabilities, enabling businesses to accurately allocate and track IT expenses across different departments or projects. MagicOrange facilitates data-driven decision-making by providing visibility into IT cost structures and usage patterns, which helps organizations address the challenge of understanding and controlling technology-related expenditures. The software supports integration with financial and operational systems to streamline reporting and improve accountability for IT investments.

Overall experience with MagicOrange

Finance Associate

10B - 30B USD, Banking

FAVORABLE

“Customization Options and Ongoing Support Highlighted, Complexity Noted as a Challenge”

4.0

Dec 2, 2025

This is now almost 8 years that I am a user of Magic Orange. I think what stands out for me is the endless abilities of the model as well as the support we received during this period.

Finance Associate

3B - 10B USD, Insurance (except health)

CRITICAL

“Product Review: Great, implementation and platform maintenance Review: Can be challenging”

3.0

Dec 3, 2025

From my experience with the Vendor, there are constant changes in terms of staff and allocations that could impact the flow in which the solution is developed as well as the customer experience.

About Company

Company Description

MagicOrange is an intelligent Enterprise Financial Management Platform offering ITFM, TBM, CFM and FInOps capabilities. It is purpose built for large enterprises that need to accurately correlate and assign IT, shared services and direct divisional costs to business activities and it delivers precise cost insights and predictive analytics that drive business transformation, financial control and sustainable growth. The platform provides CIOs and their leadership teams with sophisticated capabilities including cloud, hybrid and on premises cost allocation, AI powered cost modelling, budgeting, forecasting and scenarios planning, Gen AI data query and more. These capabilities enable trusted chargeback programs, robust cost optimization planning and analysis, multi cloud cost visibility and commitment reporting and total cost unit economics. MagicOrange helps companies drive growth maximize profitability, reduce waste and unlock new value by providing the insights needed to invest wisely.

Company Details

Company type

Private

Year Founded

2014

Head office location

London, United Kingdom

Number of employees

51 - 200

Website

http://www.magicorange.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About MagicOrange

Reviewer Insights for: MagicOrange

Deciding Factors: MagicOrange Vs. Market Average

Performance of MagicOrange Across Market Features

MagicOrange Likes & Dislikes

As a financial provider, we provide various services to our internal customers and from time-to-time these requirements changes. What I like about the product is the following: 1) The ability to make changes to the Reports that we access (to customize the reports) 2) The knowledge and support of the vendor is outstanding 3) Continues development on the Product/Service throughout the years and training available to keep up with the latest changes 4) Integration with other systems within our organisation

The platform itself is quite intuitive, there are reports that are available which are extremely customizable due to the Power BI based Analytics interface.

I like how it helps manage tickets in one place and keeps everything tracked properly. The workflow set up is flexible, which is useful for onboarding new users. It's also easy to navigate, so even new team members can pick it up quickly.

1) The Product is quite complex, and it takes times to learn and get familiar with all the functionalities 2) Currently, due to the size of our organisation, we only have three planning sizes in the model. It will be great to have more planning cycles immediately available in the model 3) It will be great to have easier access to archived information

There are alot of complexities when it comes to implementing the solution for a large scale organization with numerous sub divisions and this complexity can be challenging as there are multiple spaces that needs to be updated when any changes occur, and the fact that you are unable to get a clear picture of which areas need to be updated with the changes initially can impact reporting later on.

One issue is that it can be a bit slow at times, esp. when handling multiple tickets or larger data. The interface is simple, but some parts could be more intuitive esp. for first time users. Also, troubleshooting can take some time since error messages aren't always clear.

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Peer Discussions

MagicOrange Reviews and Ratings

4.4

(46 Ratings)

Rating Distribution

5 Star: 46%
4 Star: 46%
3 Star: 9%
2 Star: 0%
1 Star: 0%

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.2

Service & Support

4.4

Product Capabilities

4.3

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Finance Associate
10B+ USD
Banking
Review Source
Customization Options and Ongoing Support Highlighted, Complexity Noted as a Challenge
4.0
Dec 2, 2025
This is now almost 8 years that I am a user of Magic Orange. I think what stands out for me is the endless abilities of the model as well as the support we received during this period.
It Associate
<50M USD
Real Estate
Review Source
Easy Navigation and Workflow Flexibility Balanced by Occasional Errors and Speed Issues
4.0
Apr 22, 2026
My overall experience with MagicOrange has been good. We use it mainly for handling tickets and onboarding, and it's helped keep things more organized, it's pretty straightforward once you get used to it, and it saves time dealing with multiple requests.
Engineer
<50M USD
IT Services
Review Source
Flexible Cost Modeling and Fast Setup Offset By Limited Advanced Documentation Resources
4.0
May 12, 2026
This is a more agile, modern and user-friendly challenger in the IT Financial Management and TBM space. It is cited for its faster implementation times, as it doesn't require a "small army" of consultants to get it running
Finance Associate
1B-10B USD
Insurance (except health)
Review Source
Product Review: Great, implementation and platform maintenance Review: Can be challenging
3.0
Dec 3, 2025
From my experience with the Vendor, there are constant changes in terms of staff and allocations that could impact the flow in which the solution is developed as well as the customer experience.
It System Network Administrador
50M-1B USD
IT Services
Review Source
Allocation Engine Handles Hybrid Environments Yet Documentation Needs Improvement
4.0
May 6, 2026
Deployed MagicOrange 14 months ago to gain proper visibility into IT cost allocation across network, compute, and licensing. Coming from spreadsheet-based tracking, the improvement was immediate. Onboarding took longer than expected but once data connectors were configured, the reporting layer proved genuinely useful for budget discussions with leadership.

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