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  3. Microsoft Dynamics 365 Business Central
Logo of Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central

byMicrosoft
in
4.3
Market Presence: Cloud ERP for Service-Centric Enterprises, Cloud ERP for Product-Centric Enterprises

Overview

Product Information on Microsoft Dynamics 365 Business Central

Updated 13th October 2025

What is Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central is a business management software designed to help organizations streamline operations, automate processes, and manage financials, sales, service, and supply chain activities. The software integrates various business functions including accounting, project management, inventory, and purchasing into a single unified system, enabling organizations to gain comprehensive insights and improve decision-making. It supports process automation, data analysis, and facilitates compliance with regulatory requirements. The software is suitable for coordinating business resources and simplifying operational workflows, addressing challenges related to visibility, efficiency, and scalability in an organization’s day-to-day management.

Microsoft Dynamics 365 Business Central Pricing

Microsoft Dynamics 365 Business Central software uses a subscription based pricing model, offering monthly or annual payments per user. The software provides different licensing tiers based on functionality levels such as Essentials and Premium and also offers additional modules or add ons that can be purchased separately. Prices may vary depending on the number of users and selected features.

Overall experience with Microsoft Dynamics 365 Business Central

Senior It Manager
<50M USD, Manufacturing
FAVORABLE

“Integration With Existing Systems Streamlines Operations But Customization Increases Costs”

4.0
Jan 19, 2026
Our experience with Microsoft D365 Business Central has been very positive. It has allowed our team to manage inventory, work orders, customers and invoicing from a single pain of glass with ease and efficiency.
Senior Financial Analyst
3B - 10B USD, Construction
CRITICAL

“Solid ERP with Great Microsoft Integration”

3.0
Nov 10, 2025
Overall, Dynamics 365 Business Central has been a solid system for us. It handles core financials well and ties in smoothly with Excel and Power BI, which makes reporting a lot easier. Once everything was set up, it became pretty reliable for day-to-day work. The setup phase took some effort, and there are still areas that could e a little more intuitive, but overall, it's been a good platform that scales with our needs.

About Company

Company Description

Updated 25th March 2024

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Updated 25th March 2024
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
https://microsoft.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Microsoft Dynamics 365 Business Central
Reviewer Insights for: Microsoft Dynamics 365 Business Central
Deciding Factors: Microsoft Dynamics 365 Business Central Vs. Market Average
Performance of Microsoft Dynamics 365 Business Central Across Market Features

Microsoft Dynamics 365 Business Central Likes & Dislikes

Like

D365's full integration with our existing M365 user base ensures we have a single user account to setup and manage. Giving users the ability to pull reports directly has allowed the IT team to focus more on security and data protection measures than day to day CRM requests. Management, vendor and OEM reporting capabilities have been greatly improved across the organization since our implementation of D365.

Like

It connects easily with Excel and Power BI which is probably the biggest win for our finance team. The layout feels clean and straightforward once you get used to it. Being fully cloud-based keeps things accessible and low-maintenance on the IT side.

Like

The Microsoft office suite integration into all level, and data sharing to easy way end users Automate various process from our bank we managed centralized data from all process details

Dislike

We have a fairly high level of customization in D365 which did drive up our initial implementation costs as a 3rd party was used to do the custom setup. License costs are also important to consider, as there is a huge cost difference between the various D365 user licenses that must be considered. Ensuring that the lowest level license is assigned to users will help keep your costs down.

Dislike

Customizations aren't as simple as they should be. You often need developer help for what feels like small changes. It slows down when you pull large reports or historical data. The licensing and permissions setup can be confusing when the roles change.

Dislike

Product will support only Microsoft office suite and other platform doesn't share the data We facing some duplicate work in the automate process report Hard to deployment some of services

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Peer Discussions

Microsoft Dynamics 365 Business Central Reviews and Ratings

4.3

(286 Ratings)

Rating Distribution

5 Star
34%
4 Star
52%
3 Star
13%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.2

Service & Support

4.1

Product Capabilities

4.3

Filter Reviews
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Most helpful
Last 12 Months
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Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Senior It Manager
    <50M USD
    Manufacturing
    Review Source

    Integration With Existing Systems Streamlines Operations But Customization Increases Costs

    4.0
    Jan 19, 2026
    Our experience with Microsoft D365 Business Central has been very positive. It has allowed our team to manage inventory, work orders, customers and invoicing from a single pain of glass with ease and efficiency.
  • Senior Financial Analyst
    1B-10B USD
    Construction
    Review Source

    Solid ERP with Great Microsoft Integration

    3.0
    Nov 10, 2025
    Overall, Dynamics 365 Business Central has been a solid system for us. It handles core financials well and ties in smoothly with Excel and Power BI, which makes reporting a lot easier. Once everything was set up, it became pretty reliable for day-to-day work. The setup phase took some effort, and there are still areas that could e a little more intuitive, but overall, it's been a good platform that scales with our needs.
  • MANAGER
    <50M USD
    Banking
    Review Source

    Microsoft Dynamics 365 Business Application

    4.0
    Dec 19, 2025
    Recently, we have purchased the Microsoft Dynamics 365 form our bank and deployment with various our internal department like ( operational, business sale, customer service ) from branch level office. And we integrated with MS office to centralized managed the data and published the report to management team on time.
  • PRESALES ENGINEER
    <50M USD
    IT Services
    Review Source

    Microsoft Dynamics 365 Business Central a reliable product with strong integration with other MS tools but Expensive if you looking for Premium Support or Customization

    4.0
    Jan 15, 2026
    Overall experience has been good. Microsoft Dynamics 365 Business Central is good and for finance needs and works well with other Microsoft tools. Implementation is a bit complex that too depending on the organisation and nature of business. It's good for mid-sized companies moving to a cloud.
  • SENIOR OFFICER
    50M-1B USD
    Manufacturing
    Review Source

    Complex Functionality in Microsoft Dynamics 365 Business Central Challenges Newcomers

    5.0
    Dec 17, 2025
    The overall experience of Microsoft Dynamics 365 Business Central is characterized by its its transformation into an AI First ERP Solution.It is a TOP Rated platform for small to mid-sized businesses, practical for those already using Microsoft 365.
...
Showing Result 1-5 of 300

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