Name: Workday Platform
Rating: 4.5 (527 reviews)

Overview

Product Information on Workday Platform

Updated 4th August 2025

What is Workday Platform?

In this new era of human-machine collaboration to get work done, Workday’s 20-year foundation in HR and finance empowers organizations to navigate complexity and achieve unprecedented business outcomes. Workday unites an organization's HR, financial, and operational data in one powerful AI platform, using unique data, and AI agents. This next generation of AI keeps humans at the center and is embedded directly into the platform—improving efficiency and agility. By bringing data together from across the organization, Workday improves decision-making. Automation and insights free up teams for more meaningful work. Coupled with extensibility, companies of every size can drive innovation and optimize performance on Workday.

Overall experience with Workday Platform

It Security & Risk Management Associate

3B - 10B USD, Energy and Utilities

FAVORABLE

“Advanced APIs Aid Internal Workflows Yet AI Capabilities Remain Underdeveloped”

4.0

Apr 27, 2026

We have been using work day platform since beginning of our company and platform is the unrivaled data integrity provided by its unified architecture Having HR and Finance on a single platform eliminates all reconciliation head that we faced from our legacy systems and also the idea automation work is brilliant and most important is that work day now have lots of API that we can use from our internal systems to manage our users.

Accountant

250M - 500M USD, Software

CRITICAL

“Workday's Financial Features Lag Behind as Automation Leads but Usability Suffers”

3.0

Apr 27, 2026

Workday is ahead of most ERP in terms of automation and new feature rollouts. However, the navigation and customization is behind.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

For Market:
Cloud ERP for Service-Centric Enterprises

About Company

Company Description

Workday is the AI platform for managing people, money, and agents. Workday unifies HR and Finance on one platform with AI at the core to empower people at every level with the clarity, confidence, and insights they need to adapt quickly, make better decisions, and deliver outcomes that matter. Workday is used by organizations around the world and across industries.

Company Details

Company type

Public

Year Founded

2005

Head office location

Pleasanton, United States

Number of employees

10001+

Website

http://www.workday.com

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Key Insights

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User Sentiment About Workday Platform

Reviewer Insights for: Workday Platform

Deciding Factors: Workday Platform Vs. Market Average

Performance of Workday Platform Across Market Features

Workday Platform Likes & Dislikes

what I like most about the work day platform that it architectural integrity having single security model and unified data core for HR Finance and planning has improved our data accuracy Um second thing is the the recently roll out work day illuminate the AI agents have transit in our HR team tactically the strategy analysis and and so on Also we used work day extend that is to build highly specific internal workflows for our I mean to integrate our systems.

I like that Workday can be used as a scalable option for our operations. There are a lot of automated tools for items like bank reconciliation rules, recurring journals and allocations that we did not have in our previous ERP.

Data integrity is key, Workday allows us to have all data in one place and processes to run smoothly from that. Previously, we used a combination of platforms and internal manual processes that weren't efficient, Workday allows us to be more efficient. It also allows us to obtain analytics to inform decisions and reporting which has been useful from a transparency perspective. It has also helped in access requests, where previously data discovery had to be done manually in all different areas, now only gets pulled from Workday as the main HR data suppository.

Our biggest drawback or a hurdle for not liking this product is the administrative task and reporting system um the power of one is benefit it also making our employees to adapt small changes to their business processes and which is difficult for large enterprises where thousands of vendors attached furthermore work the Illuminate AI features are currently somehow somewhat solid not so developed as all of the AI agents right now so using that in our the products and data is frightening So yeah that.

The navigation tools and customization options are behind. It also has not been and simple to implement as initially promised, with many items still lagging months after our implementation was supposed to be finished. Creating any customized field feels like a hassle with many hoops to jump through. Finding reports and specific items is also difficult with everything relying on a search bar. I think that Workday is rolling out improvements in these areas, but it is easy to tell the financial side was not built first on their platform.

Searching and navigation can be clunky, it requires you to be quite narrow in your search criteria which enhancing the quality of output, however if you don't have specifics, it doesn't always return what you need. We have put in processes and guidance around this to ensure criteria is appropriately determined. We have also found that sometimes changing or amending a process can be quite difficult, particularly where rerouting data or process flows.

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Workday Platform Reviews and Ratings

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It Security & Risk Management Associate
1B-10B USD
Energy and Utilities
Review Source
Advanced APIs Aid Internal Workflows Yet AI Capabilities Remain Underdeveloped
4.0
Apr 27, 2026
We have been using work day platform since beginning of our company and platform is the unrivaled data integrity provided by its unified architecture Having HR and Finance on a single platform eliminates all reconciliation head that we faced from our legacy systems and also the idea automation work is brilliant and most important is that work day now have lots of API that we can use from our internal systems to manage our users.
Senior International Data Advisor
50M-1B USD
Manufacturing
Review Source
Centralised HR Processes Enhance Data Integrity and Efficiency Across Organisations
4.0
Mar 20, 2026
I have used this product in two organisations that I have worked in and had great results all round. As a governance specialist, it allows for a focus on the integrity of data. It has contributed to a culture of good practice throughout our HR processes and has allowed us to centralise processes, whereas previously we were reliant on very manual and clunky ones.
ASSOCIATE, REAL ESTATE
10B+ USD
Healthcare and Biotech
Review Source
Workday delivers strong integration and CHRA processes oversight - Identity governance is the key to successful results
4.0
Jan 5, 2026
Workday is one of our organizations number one system of record/source of truth for our employee population along with our CHRA workflows. Workday assists our organization with employee performance check-ins and people leadership check-in pulse assessments to rely on. Workday helps with providing our supporting downstream applications with timely updates on CHRA record updates to rely on a daily basis.
It Security & Risk Management Associate
50M-1B USD
Consumer Goods
Review Source
Secure Public Sector ERP with powerful API capabilities
4.0
Mar 12, 2026
The platform provides a highly secure and auditabke foundation for our government ERP needs. Integrating its cloud architecture with our established on-premises Microsoft environments requires administrative effort, but the system is reliable, and robust APIs allow for effective management and automation.
IT ASSOCIATE
10B+ USD
Services (non-Government)
Review Source
Clean Navigation Enhances Workday Usability While Complex Views May Hinder Efficiency
4.0
Dec 25, 2025
Workday is very user-friendly and simple to use day to day. I can find what I need quickly, submit and update details easily, and the overall experience feels consistent and reliable.

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