Workday Platform

Data integrity is key, Workday allows us to have all data in one place and processes to run smoothly from that. Previously, we used a combination of platforms and internal manual processes that weren't efficient, Workday allows us to be more efficient. It also allows us to obtain analytics to inform decisions and reporting which has been useful from a transparency perspective. It has also helped in access requests, where previously data discovery had to be done manually in all different areas, now only gets pulled from Workday as the main HR data suppository.

One thing I really like is the automatic address update. When I moved addresses, Workday spoke to other services like ADP, my 401(k) provider, and others and automatically updated my address. Pretty cool! I also like how I can view my personal details, like compensation and bonus amount.

The Single Sign On (SSO) integration is consistent in user experience in logging into Workday with seamless credential verification and minimal user fatigue in logging in throughout the day. Automated feeds and reporting is a huge plus to assist with structured data, SFTP, and APIs working with our HRIS/IT teams. Workday also assist with inbox notices for quarterly check-ins arrive on time and keep performance workflows on track.

Searching and navigation can be clunky, it requires you to be quite narrow in your search criteria which enhancing the quality of output, however if you don't have specifics, it doesn't always return what you need. We have put in processes and guidance around this to ensure criteria is appropriately determined. We have also found that sometimes changing or amending a process can be quite difficult, particularly where rerouting data or process flows.

The user interface feels a little clunky.

Sometimes the feed timing can have some latency. New employee accounts and account changes can materialize after the next business day scheduled for the next scheduled feed run for employees needing access in the moment.