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  3. Workday Platform
Logo of Workday Platform

Workday Platform

byWorkday
in
4.5
2025
Market Presence: Cloud ERP for Service-Centric Enterprises, Cloud-Based ERP for U.S. Local Government

Overview

Product Information on Workday Platform

Updated 4th August 2025

What is Workday Platform?

In this new era of human-machine collaboration to get work done, Workday’s 20-year foundation in HR and finance empowers organizations to navigate complexity and achieve unprecedented business outcomes. Workday unites an organization's HR, financial, and operational data in one powerful AI platform, using unique data, and AI agents. This next generation of AI keeps humans at the center and is embedded directly into the platform—improving efficiency and agility. By bringing data together from across the organization, Workday improves decision-making. Automation and insights free up teams for more meaningful work. Coupled with extensibility, companies of every size can drive innovation and optimize performance on Workday.

Workday Platform Pricing

Workday Platform Product Images

Workday Assistant
Workday Assistant
Headcount Planning
Headcount Planning
Post-acquisition Analysis
Post-acquisition Analysis

Overall experience with Workday Platform

ASSOCIATE, REAL ESTATE
30B + USD, Healthcare and Biotech
FAVORABLE

“Workday delivers strong integration and CHRA processes oversight - Identity governance is the key to successful results”

4.0
Jan 5, 2026
Workday is one of our organizations number one system of record/source of truth for our employee population along with our CHRA workflows. Workday assists our organization with employee performance check-ins and people leadership check-in pulse assessments to rely on. Workday helps with providing our supporting downstream applications with timely updates on CHRA record updates to rely on a daily basis.
Associate
50M - 250M USD, Miscellaneous
CRITICAL

“Workday Achieves HR Objectives efficiently, but Interface Lacks Modern Design and Usability”

3.0
Feb 19, 2026
I can tell workday is a very useful platform for HR managers. I find the user interface experience a little clunky...I'm sure what it accomplishes is great. It just feels like software from 2014.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Cloud ERP for Service-Centric Enterprises

About Company

Company Description

Updated 13th October 2025

Workday is the AI platform for managing people, money, and agents. Workday unifies HR and Finance on one platform with AI at the core to empower people at every level with the clarity, confidence, and insights they need to adapt quickly, make better decisions, and deliver outcomes that matter. Workday is used by organizations around the world and across industries.

Company Details

Updated 13th October 2025
Company type
Public
Year Founded
2005
Head office location
Pleasanton, United States
Number of employees
10001+
Website
http://www.workday.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Workday Platform
Reviewer Insights for: Workday Platform
Deciding Factors: Workday Platform Vs. Market Average
Performance of Workday Platform Across Market Features

Workday Platform Likes & Dislikes

Like

The Single Sign On (SSO) integration is consistent in user experience in logging into Workday with seamless credential verification and minimal user fatigue in logging in throughout the day. Automated feeds and reporting is a huge plus to assist with structured data, SFTP, and APIs working with our HRIS/IT teams. Workday also assist with inbox notices for quarterly check-ins arrive on time and keep performance workflows on track.

Like

One thing I really like is the automatic address update. When I moved addresses, Workday spoke to other services like ADP, my 401(k) provider, and others and automatically updated my address. Pretty cool! I also like how I can view my personal details, like compensation and bonus amount.

Like

What I like most is the clean interface and straightforward navigation, even for occasional users. Common tasks are easy (updating details, submitting requests, checking status), and approvals and notifications make it clear whats needed and where things are in the process.

Dislike

Sometimes the feed timing can have some latency. New employee accounts and account changes can materialize after the next business day scheduled for the next scheduled feed run for employees needing access in the moment.

Dislike

The user interface feels a little clunky.

Dislike

Some pages can feel cluttered with lots of fields and options, especially at first. Finding very specific information can take a few extra clicks if you dont already know the right path, and reporting/views can be confusing for regular users without training.

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Peer Discussions

Workday Platform Reviews and Ratings

4.5

(492 Ratings)

Rating Distribution

5 Star
47%
4 Star
45%
3 Star
8%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.3

Service & Support

4.4

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • ASSOCIATE, REAL ESTATE
    10B+ USD
    Healthcare and Biotech
    Review Source

    Workday delivers strong integration and CHRA processes oversight - Identity governance is the key to successful results

    4.0
    Jan 5, 2026
    Workday is one of our organizations number one system of record/source of truth for our employee population along with our CHRA workflows. Workday assists our organization with employee performance check-ins and people leadership check-in pulse assessments to rely on. Workday helps with providing our supporting downstream applications with timely updates on CHRA record updates to rely on a daily basis.
  • IT ASSOCIATE
    10B+ USD
    Services (non-Government)
    Review Source

    Clean Navigation Enhances Workday Usability While Complex Views May Hinder Efficiency

    4.0
    Dec 25, 2025
    Workday is very user-friendly and simple to use day to day. I can find what I need quickly, submit and update details easily, and the overall experience feels consistent and reliable.
  • Director - ERP Systems
    Gov't/PS/Ed
    Government
    Review Source

    Workday allows for increased efficiency and empowers users through self service

    5.0
    Oct 8, 2025
    Workday has given us the power us to simplify and streamline our processes and has allowed us to scale our business without the need to add additional FTE to our central administration. Workday provides real-time insights into our business and allows our leaders to make informed decisions. Our employees love the self-service aspect of Workday and being able to view and update their data with ease.
  • Audit Associate
    Gov't/PS/Ed
    Education
    Review Source

    Workday Enhances Data Visibility While Limiting Customization and Raising Entry Barriers

    5.0
    Feb 9, 2026
    My overall experience with Workday has been extremely positive. The platform is robust, scalable, and well-suited for complex, service-centric organizations. Financial and workforce management capabilities are tightly integrated, data visibility has significantly improved, and the system has supported better decision making across the organization.
  • Finance Associate
    1B-10B USD
    IT Services
    Review Source

    Customization and Automation in Workday Improve Processes but Usability Challenges Remain

    4.0
    Feb 2, 2026
    I have an overall good experience with using Work day. Work day has many functionalities and allows for customization, bridging the different functions in a company. Automation possibilities have helped us to improve efficiency and eliminating manual work. Certain functionalities are not intuitive to use. It requires some back and forth and trial and errors. We have several interface connections to and from Work day that work very well.
...
Showing Result 1-5 of 495

Recommended Gartner Research

  • Critical Capabilities for Cloud ERP for Service-Centric Enterprises
  • Magic Quadrant for Cloud ERP for Service-Centric Enterprises

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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