Digital Commerce Reviews and Ratings
What are Digital Commerce?
Gartner defines digital commerce as the technology that enables customers to purchase goods and services through an interactive and self-service or assisted experience. The platform provides necessary information for customers to make their buying decisions and uses rules and data to present fully priced orders for payment. The commerce product must support interoperability with customer data, product content (e.g., price, availability) and order functionality and data via APIs. Digital commerce is commonly delivered as single or multitenant SaaS, or as single-tenant hosted or managed hosted (PaaS) applications. It could be offered for on-premises implementations in some circumstances.
Digital commerce enables customers to purchase goods and services through an interactive and self-service or assisted experience, providing the necessary information for customers to make buying decisions.
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Shopify is a software that enables businesses to create, customize, and manage online stores. The software provides tools for managing products, processing payments, handling shipping, and tracking inventory. It supports integration with various third-party applications and sales channels to streamline ecommerce operations. Shopify offers features for website design, marketing, analytics, and customer engagement, allowing businesses to sell products online and in physical locations. The software addresses business needs related to digital storefront setup, transaction management, and growth across multiple channels while offering scalability for businesses of different sizes.
Adobe Commerce as a Cloud Service enables brands to accelerate storefront development with pre-built, high-performance experiences, intuitive visual authoring, integrated A/B testing, and built-in digital asset management. Teams can deliver real-time personalization across search, product recommendations, category pages, and content without needing to make infrastructure upgrades. The Adobe Commerce as a Cloud Service platform supports over 250M+ SKUS and 30,000 prices per SKU from a unified catalog, and offers full B2B functionality alongside an API-first, composable architecture. Adobe Commerce as a Cloud Service empowers businesses to drive conversion, scale efficiently, and expand across markets and business lines with speed and flexibility.
VTEX Commerce Platform is a software designed to support businesses in managing digital commerce operations including online store management, order processing, and omnichannel experiences. The software features tools for catalog management, pricing, promotions, and checkout processes. It enables integration with multiple payment and logistics providers as well as external marketplaces. VTEX Commerce Platform allows for customizable storefronts and includes capabilities for handling B2B and B2C transactions. The software aims to address business challenges related to scalability, inventory synchronization, and unified commerce by providing a single platform for managing multiple sales channels and touchpoints.
BigCommerce is an e-commerce software that provides tools for businesses to create and manage online stores. The software enables users to design storefronts, manage product listings, process orders, and handle inventory. It supports integration with payment gateways, shipping solutions, and third-party applications, allowing businesses to streamline operations. BigCommerce offers features such as customizable templates, search engine optimization, analytics, and support for multiple sales channels including marketplaces and social media. The software addresses the need for a scalable platform that can accommodate business growth and adapt to various industry requirements by facilitating online sales management and customer engagement.
commercetools is a software that provides a cloud-based platform for building and managing digital commerce experiences across various channels. The software offers modular components including product information management, cart and checkout functionality, order management, and search capabilities. It is designed to support flexible integration with backend and frontend systems, enabling businesses to create scalable and customizable commerce solutions. commercetools addresses the business need for agility in delivering commerce services by allowing development teams to adopt a microservices architecture and APIs that facilitate faster deployment and changes. The software assists organizations in adapting to evolving customer demands and market conditions, and aims to streamline commerce operations through centralized management and extensibility.
SAP Commerce Cloud is a software that enables organizations to manage and deliver digital commerce experiences across multiple channels including web, mobile, and social platforms. The software offers features such as product content management, order management, personalization, and customer experience capabilities. It supports complex B2B and B2C commerce requirements and facilitates the integration of business processes across sales, marketing, and fulfillment. SAP Commerce Cloud is designed to address challenges related to scalability, integration, and customization in online commerce by providing a flexible platform that adapts to specific business needs. The software also offers tools for managing catalogs, promotions, and customer data while supporting deployment in the cloud for increased operational efficiency.
HCL Commerce+ is a software platform designed to support businesses in managing complex digital commerce operations across multiple channels. The software provides tools for creating, deploying, and managing online stores and marketplaces, supporting functions such as product catalog management, order processing, customer segmentation, personalization, pricing, and promotions. HCL Commerce+ includes capabilities for integrating with various backend systems and third-party applications, offering scalability for enterprises managing high volumes of transactions. The software also supports multiple languages and currencies to address global commerce requirements. It is used to address the need for unified commerce experiences, helping organizations improve operational efficiency and deliver consistent customer experiences across different digital touchpoints.
Salesforce B2C Commerce Cloud is a software designed to help businesses manage and optimize their online retail operations. It provides tools for creating and managing digital storefronts, handling product catalogs, processing orders, and personalizing customer experiences. The software includes features for automating promotional activities, integrating payment solutions, and enabling mobile commerce. It supports managing multi-site and multi-brand environments for retailers seeking to streamline global operations. Salesforce B2C Commerce Cloud also offers analytics capabilities for monitoring sales performance and customer behavior, assisting businesses in making data-driven decisions and improving commerce strategies.
Spryker Cloud Commerce OS is a software designed to support digital commerce businesses with a modular architecture allowing the integration and customization of various functionalities. The software provides tools for managing product information, orders, payments, and customer interactions across multiple sales channels. It supports both B2B and B2C business models and enables deployment on cloud infrastructure. Spryker Cloud Commerce OS facilitates the development and scaling of online stores, marketplaces, and unified commerce solutions, aiming to streamline operations, enhance flexibility, and address challenges related to the complexity of digital commerce environments. The software includes APIs and headless capabilities for connecting with third-party systems or building tailored frontends.
Elastic Path Composable Commerce is a software designed to facilitate the management and delivery of digital commerce experiences for businesses across various touchpoints. The software enables organizations to combine modular components such as product catalog, shopping cart, pricing, promotions, and order management, allowing for customizable commerce solutions. It supports the integration of third-party services and existing systems through APIs, facilitating flexibility and scalability in commerce operations. Elastic Path Composable Commerce addresses the business challenge of adapting commerce infrastructure to evolving business requirements and customer expectations, providing tools for orchestrating customer journeys, managing product information, and supporting multiple business models including B2B, B2C, and marketplace environments.
Oracle Commerce is a software designed to support digital commerce operations by enabling businesses to manage and deliver personalized and consistent shopping experiences across various channels. The software provides features such as product catalog management, search and navigation, pricing, promotions, and order management. It facilitates integration with back-office systems and allows for customization to accommodate specific business workflows and requirements. Oracle Commerce is used to address business challenges related to online sales, including streamlining complex transactions, improving customer interaction, and supporting scalability for enterprise-level e-commerce operations.
Sana Commerce Cloud is an ecommerce software designed to integrate with enterprise resource planning systems to enable efficient online sales processes for businesses. The software supports real-time synchronization of product information, inventory levels, pricing, and customer-specific data directly from the ERP system, reducing manual data entry and errors. Sana Commerce Cloud provides features for managing web store content, customer accounts, orders, and payments. It addresses business challenges related to complex B2B sales cycles, including personalized catalogs and pricing, self-service ordering, and order status tracking. The software enables organizations to streamline ecommerce operations, improve accuracy of transactional data, and enhance customer experience by automating and connecting business processes between ecommerce storefront and backend systems.
Shopware is a holistic omnichannel digital commerce platform for sophisticated mid-market and lower enterprise merchants, with high flexibility and various options for B2C, D2C, B2B, as well as service-based use cases. The solution is headless, API-first, and uses an open source architecture, allowing merchants to individually customize and scale the product offering, creating a strong customer experience.
Optimizely Configured Commerce is a SaaS, headless, and composable e-commerce platform that helps manufacturers and distributors scale e-commerce growth using as much or as little OOTB functionality as they prefer; saving organizations time and effort to deploy meaningful buying experiences that generate revenue. With Configured Commerce, customers can: upload their product catalog and manage product data, use commerce modules directly OOTB, deliver personalized campaigns, promotions, and content, execute sales and enterprise scale, and grow relationships with order management and B2B-specific sales.
Salesforce B2B Commerce Cloud is a software designed to facilitate business-to-business digital commerce by enabling enterprises to create seamless online purchasing experiences for their customers. The software provides capabilities for managing product catalogs, pricing, quotes, and ordering processes within a unified platform. It allows businesses to automate complex purchasing workflows, support multiple account structures, and provide self-service features for buyers. Through integration with Salesforce CRM and analytics, the software helps organizations streamline sales cycles, improve customer engagement, and gain insights into purchasing behaviors. Salesforce B2B Commerce Cloud addresses the needs of organizations seeking to modernize and optimize their B2B sales operations through digital channels.
Intershop’s scalable cloud solutions enable companies to boost online presence, drive revenue growth and increase customer loyalty. Out-of-the-box functionalities allow for a quick go-to-market while ensuring a low TCO and preserving flexibility. The platform is suitable for local manufacturers and wholesalers, or those who are looking to expand internationally. The headless, modular solution stack comes with a Progressive Web App (PWA) and includes Commerce Management (Commerce), Search (and AI-based Recommendations), Integration Hub, Experience Management, Product Information Management (PIM), Order Management (OMS), Customer Engagement Center, and Business Intelligence (Analytics). Specific B2B features like custom pricing, dashboards, shared carts, and user management are available. Over 300 manufacturers, wholesalers and distributors use Intershop to provide seamless omni-channel commerce experiences and successfully expand their markets.
SCAYLE Commerce Engine is a software developed to support online retail operations through features such as customizable storefronts, product information management, and order processing. The software provides tools for managing inventory, integrating payment solutions, and handling logistics across multiple channels. It addresses business challenges related to scalability, enabling retailers to expand their digital presence and streamline complex e-commerce workflows. Additionally, the software includes APIs for integration with third-party systems and offers analytics to assist businesses in optimizing sales and customer engagement. SCAYLE Commerce Engine is designed to facilitate the management of digital commerce activities for retail organizations.
fabric Commerce Platform is a modular software designed to facilitate the management and optimization of eCommerce operations for businesses. The software supports integration with existing systems and provides tools for product information management, order orchestration, pricing, promotions, and customer experience customization. It enables businesses to streamline the creation and maintenance of online storefronts, manage inventory and fulfillment processes, and handle complex catalog structures. The software addresses common challenges in digital commerce including scalability, operational efficiency, and the ability to rapidly adapt to changing market requirements through its API-first architecture and cloud-native infrastructure.
Sitecore Commerce is a software that provides organizations with tools to manage and deliver e-commerce experiences across channels. The software integrates digital storefronts with content management, customer data, and personalization capabilities. It enables businesses to create, manage, and scale product catalogs, pricing, promotions, and inventory while supporting transaction processing and order management. Sitecore Commerce addresses the business problem of unifying content and commerce, allowing for adaptive merchandising, personalized customer experiences, and streamlined back-office operations within a single platform.
eComchain eCommerce Platform is a software designed to facilitate digital commerce for businesses by providing tools for online storefront setup, catalog management, order processing, payment integrations, and customer management. The software supports multi-site deployments and can be integrated with various enterprise resource planning systems. Features include customizable site templates, support for business-to-business and business-to-consumer transactions, inventory tracking, and analytics to monitor sales and customer activities. It is built to address the challenge of managing online sales operations and streamlining transaction workflows. The software enables businesses to launch and manage online stores while handling backend processes such as payment gateways, shipping options, and reporting.
Features of Digital Commerce
Updated December 2025Mandatory Features:
Product information, pricing and inventory management and/or integration
Front end as a service/experience composition
A self-service, interactive commerce experience that includes storefronts, product catalog navigation, search, product pages, promotions, shopping carts, check-out and customer accounts
Business tooling for site merchandising (including search and navigation), product catalog and content management, user access management, promotions management and site operations and configurations
Interoperability with customer, product content (including price and availability) and order functionality and data via APIs
Personalization, testing and optimization
Discovering products, adding products to a cart and fully pricing an order inclusive of product-level, customer-level and order-level discounts or promotions

















